Baskin-Robbins

1111 N Hamilton Rd, Gahanna
(614) 337-0750

Recent Reviews

Chris Reed

Went for ice cream on a Thursday with the kids. They locked the doors at 7 pm (door says open until 8 pm) and asked me to drive through for ice cream. No thanks!

Service: 1

Geovanny Ramirez

They always want to close the inside and suck at drive thru, order’s always

Atmosphere: 1

Food: 1

Service: 1

Arnie Sivakoff

We happen to like Baskin Robbins Hot Fudge sauce, but the quality of their ice cream does not compare to Graeter’s. That being said, they would NOTsell me a container of only their sauce, even when I offered to pay for a sundae made with only hot fudge! They are worried about their supply, but if I’m willing to pay for it, what is their problem. Another instance of poor management that will eventually lead to their demise. Instead of a happy and potentially repeat customer, you sell nothing, and lose future revenue.

Atmosphere: 1

Food: 3

Service: 1

Molli M.

Closed at seven o'clock even though hours say it should be open till eight. Wasted time driving there!

Mark Mounts

The food is good and the staff is friendly. The bathrooms could be a little cleaner.

G S

These people have their business hours all wrong. How about updating it instead of making clients waste their time?

Atmosphere: 1

Food: 1

Service: 1

Andrew K.

closes and locks door way earlier than advertised, otherwise its just a baskinrobbins

Chip H

2 times in a row got a chewy stale sugar cone. Done with this location, too many other good options around here.

Wesley M.

The ice cream he is better than average. However their lactose friendly options are severely lacking, I only had one option. Which kind sucked. But it's hard to complain when the rest of the United States doesn't care about that. Oh well. I would go again, nothing about it makes me dislike it. Just wish there were more options considering the only thing they sell is ice cream. They're kind of losing out in a ton of business from others like me whom are more picky.

Stephanie Cusic

Very disappointed with my experience. I have to drive 30 miles to even get this ice cream. Ordered my ice cream and she started making it with the wrong flavor. I corrected her and thought she put the right one in it. Turns out it was not the right one. Last time I came they didn't have chocolate peanut butter. It is the only flavor I like so I didnt get it either. Very very disappointing!!!

Keenan T.

We went for the flavor of the month and a cappuccino blast frozen beverage. The service was quick, the restaurant was spotless on the inside. Our orders were put together with care and accuracy.

Brandon S.

These people are always super friendly. I don't know why people are crapping on them.

WndringOldSoul

This establishment and honestly, all Dunkin franchises in the city, need to be closed. All ran by the same type of people who do not train their employees, does not care about their food quality, and have terrible attitudes. Asked what ice cream was available and this man rambled off the ice cream flavors faster than I've ever heard a normal person speak expecting me to understand. I just settled for the one flavor I could make out and was met with literally THE tiniest one scoop of ice cream I've ever seen. And for 3$? Train your employees to have some competency in their job or don't own an establishment in general.

Janet Cahill

Associates are always friendly, my order was made as I requested. Love this location

Taylor H

This establishment and honestly, all Dunkin franchises in the city, need to be closed. All ran by the same type of people who do not train their employees, does not care about their food quality, and have terrible attitudes. Asked what ice cream was available and this man rambled off the ice cream flavors faster than I've ever heard a normal person speak expecting me to understand. I just settled for the one flavor I could make out and was met with literally THE tiniest one scoop of ice cream I've ever seen. And for 3$? Train your employees to have some competency in their job or don't own an establishment in general.

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