We received our food fairly quickly, and unfortunately, that was the best part of the experience. The inside of the restaurant was reasonably clean, but the food itself was disappointing. The donut holes were extremely hard, and I’m not sure if that was due to the Oreo pieces or the way they were prepared, but the texture was not enjoyable at all. The cheese on the hash browns tasted very odd and did not resemble real cheese—it had more of a processed, canned or tub-style flavor, which was off-putting. Customer service was also lacking. The worker was not helpful and communication was difficult, as it felt like they struggled to understand or respond to basic questions, which added to the frustration of the visit. If you are looking for a good breakfast, especially one that meets expectations for quality and service, I would not recommend going here. You’re better off choosing another place nearby.
Atmosphere: 2
Food: 2
Service: 3
Kristen Njihia
Staff is fast, reliable and friendly.
Atmosphere: 5
Food: 5
Service: 5
alayna Crowley
The absolute best Dunkin in all of Columbus! It is the most consistent food and coffee you can get from Dunkin! I’ve been coming here for yearsssss, I’ll drive to this one before any other in the surrounding area.
Atmosphere: 5
Food: 5
Service: 5
Richard Gross
Great staff
Atmosphere: 5
Food: 5
Service: 5
Jacob Giles
Something is definitely different about this location swing by and I think you’ll notice this crew running It is there for business and they mean it. This is one of the only locations I’ve ever been to for the coffee was actually hot. Mobile order was ready within two minutes of placing it Even the donuts taste fresher although I do know the backstory on the Dunkin’ Donuts. The service was so good I felt compelled to immediately write this review.
Atmosphere: 5
Food: 4
Service: 5
George Ashburn
It's the only national donut shop around here that actually gives you milk in a big glass and not a small bottle. 👍
Food: 5
Service: 5
A.E. WSpoon
Not the most welcoming.
Atmosphere: 3
Food: 5
Service: 3
DJ YOND3R
Love doughnees
Atmosphere: 5
Food: 5
Service: 5
Pratikshya Budathoki
Worst place ever very rude they didn’t communicate … order caramel ice coffee & it was too sweet & the employees have bad customer service. Didn’t let me return my drink. I’ll never go again or recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Missy Bailey
I went through the drive threw it was busy like crazy the service was quickly and very nice people I will come back for good coffee.
I always go out of my way to go to this location. The food is always fresh. Service is fast and great. Definitely don't give me the incorrect portions like the one in Whitehall on East Broad Street.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Kunzler
This place does not support health care workers. Did not give free coffee as advertised for nurse's day.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Jacobs
Love the one by the high school! Best flavors, consistently on point with flavors!
We received our food fairly quickly, and unfortunately, that was the best part of the experience.
The inside of the restaurant was reasonably clean, but the food itself was disappointing. The donut holes were extremely hard, and I’m not sure if that was due to the Oreo pieces or the way they were prepared, but the texture was not enjoyable at all. The cheese on the hash browns tasted very odd and did not resemble real cheese—it had more of a processed, canned or tub-style flavor, which was off-putting.
Customer service was also lacking. The worker was not helpful and communication was difficult, as it felt like they struggled to understand or respond to basic questions, which added to the frustration of the visit.
If you are looking for a good breakfast, especially one that meets expectations for quality and service, I would not recommend going here. You’re better off choosing another place nearby.
Atmosphere: 2
Food: 2
Service: 3
Staff is fast, reliable and friendly.
Atmosphere: 5
Food: 5
Service: 5
The absolute best Dunkin in all of Columbus! It is the most consistent food and coffee you can get from Dunkin! I’ve been coming here for yearsssss, I’ll drive to this one before any other in the surrounding area.
Atmosphere: 5
Food: 5
Service: 5
Great staff
Atmosphere: 5
Food: 5
Service: 5
Something is definitely different about this location swing by and I think you’ll notice this crew running It is there for business and they mean it. This is one of the only locations I’ve ever been to for the coffee was actually hot. Mobile order was ready within two minutes of placing it Even the donuts taste fresher although I do know the backstory on the Dunkin’ Donuts. The service was so good I felt compelled to immediately write this review.
Atmosphere: 5
Food: 4
Service: 5
It's the only national donut shop around here that actually gives you milk in a big glass and not a small bottle. 👍
Food: 5
Service: 5
Not the most welcoming.
Atmosphere: 3
Food: 5
Service: 3
Love doughnees
Atmosphere: 5
Food: 5
Service: 5
Worst place ever very rude they didn’t communicate … order caramel ice coffee & it was too sweet & the employees have bad customer service. Didn’t let me return my drink. I’ll never go again or recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive threw it was busy like crazy the service was quickly and very nice people I will come back for good coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always go out of my way to go to this location. The food is always fresh. Service is fast and great. Definitely don't give me the incorrect portions like the one in Whitehall on East Broad Street.
Atmosphere: 5
Food: 5
Service: 5
This place does not support health care workers. Did not give free coffee as advertised for nurse's day.
Atmosphere: 1
Food: 1
Service: 1
Love the one by the high school! Best flavors, consistently on point with flavors!
Dietary restrictions: Sugar free flavor options, Stevie.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Iced Latte, Avocado Toast
It's a fair place to go to the lines moves swift but their ice coffee that is made is extremely sweet
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Croissant, Muffins, Iced Latte
Staff was super friendly and drinks were made really good and super fast!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
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