Pizza Hut
7999 State St, Garrettsville
(330) 527-0909
Recent Reviews
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I am marking service 2 not because of attitude or professionalism but the lack of compensation. When I arrived to pick up my 2 large pizzas and wings, I was informed it was just given to the car in front of us. They offered to reach out to the family for them to return it, we refused that option, then had to wait 20 to 25 minutes to remake our order. We were offered a cookie for our trouble. The young, polite manager said she was not permitted to do more. I called the head manager the next day to get the same story. I was told it can be referred upward. What ever happened to customer service.
Atmosphere: 4
Food: 4
Service: 2
Don't eat here. Family got violently sick to the tune of needing hospitalized with a bacteria. Good luck of you do ear from there
Atmosphere: 1
Food: 1
Service: 2
Got bacterial food poisoning from this establishment about 8 hours after eating here and was unable to eat for 2 days. Incurred hospital and doctor costs, as I was in writhing pain and very sick. Pizza Hut was informed of this issue and I got excuses, rather than a formal apology or an offer to refund my food. This will be the last time I order from Pizza Hut again in my life, and I will be sure to tell my friends and family about this experience.
Atmosphere: 1
Food: 1
Service: 1
Awful Experience at Pizza Hut: Avoid at All Costs! Abysmal Service & Potential Health Hazard This past weekend, I had the worst experience at Pizza Hut. Ordering was a struggle - the staff seemed disinterested and confused by the menu. After an extended wait, my pizza arrived and looked okay, but within a few hours, I was violently ill. Clearly, this was food poisoning. Not only was the service terrible, but the food made me sick! Who wants to risk their health for a subpar pizza? Avoid Pizza Hut at all costs. There are much better options out there with friendly staff and, more importantly, food that won't leave you running for the bathroom.
Foods great and service is great no problems there. The price is insane period. Deal 2 melts 7.99 each ok great 12 wings idk how much but they are charging for wings but they aught to cure cancer for the price by the time I got 2 melts a dozen wings a 2 lt and tipped the driver it was 50 dollars I could have gone out to eat at a restaurant for the same price and had way better food. I'm not knocking just this pizza hut but prices are getting out of hand
Atmosphere: 5
Food: 5
Service: 5
Kids loved their personal pizzas and my melt was good. Cashier was also very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls
Great pizza
The perfect pizza hut with a wonderful team :)
If i could give 0 stars i would.. delivery said 30-45 min almost 2 hours later the pizza finally shows up & cold of course this is the 3rd time this has happened wrote emails & of course never heard back.. i switched from dominos because i like Pizza Hut better but I’m sick of paying DOUBLE the price & constantly waiting 2 hours for a pizza & cold pizza at that.. also 12 wings for $22 is INSANE… pretty sure the wing shortage ended a long time ago!
Ordered delivery because it said estimated delivery 35-45 minutes. Waited over two hours before it was delivered and was cold. Corporate said “sorry for the less than ideal service”.
Restaurantji Recommends
Amazing food and service
Excellent food and service!
delivery driver taking people food home and not delivering it ? WOW AND MANAGER SAYS O WELL SHE SAYS SHE DELIVERED IT BUT I NEVER GOT IT NO REFUND OR REPLACEMENT
delivery driver taking people food home and not delivering it 🙄 WOW AND MANAGER SAYS O WELL SHE SAYS SHE DELIVERED IT BUT I NEVER GOT IT NO REFUND OR REPLACEMENT
The folks here are very curtious and professional much better than the competition next door
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