Dunkin'

1150 S Broadway, Geneva
(440) 466-1847

Recent Reviews

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Molly Butcher

I ordered a breakfast sandwich and there was a hair in it. Disgusting! I called their corporate and was told there was nothing they could do to help and that I would have to speak with the franchise owner and they would put me in contact with them. We'll see if I actually hear anything back from them. I seriously doubt it. I tried to call the store I bought the sandwich from and naturally "all circuits are busy" no matter how many times I try to call. Convenient. Seems no one wants to take responsibility for some rather disgusting food preparation habits.

Xandar

It was much less busy because of the price increase. Still can’t make the coffee right. It was like drinking chocolate syrup. Waste of money. I hope this new owner fails miserably.

vickie fuller

The line was long but worth the wait

Atmosphere: 5

Food: 5

Service: 5

Danielle Stevenson

Took extremely long for 1 item. It was just a lg macchiato, with almond milk and 2 extra double shots of espresso. Then I had to wait and they took forever to just make my drink and it's always busy, and the people behind the counter, laugh and joke around.And take their good old time

Atmosphere: 1

Service: 1

Shawn Hawkins

Love my caffeine

Atmosphere: 5

Food: 5

Service: 5

Nina Muresan

I liked the vanilla iced latte more than the caramel one, but it was pretty sweet.
Their cappuccino is bad tho.

Asia Richter

They messed up my order. Gave me a hard because I told them my order was wrong. Had family go an hour after me, they had the same experience. They messed up their order and were just as rude to them as they were to me.

Atmosphere: 1

Food: 3

Service: 1

Wanda Boch

Cashier was great, drive thru was backed up, took quite awhile to get thru the line. chai tea latte tasted like iced milk. Absolutely no chai flavor. Very disappointing

Service: 5

Kirb

Waited in line for 15 minutes, had to ask hello twice before anyone talked back. Once I got my strawberry milkshake, it was literally just ice chunks and milk. Worst service ever.

Atmosphere: 1

Food: 1

Service: 1

Katherine Fuller

Service with a smile 😬

Atmosphere: 5

Food: 5

Service: 5

Autumn Schafer

Waited 20 minutes in the drive thru for 1 large iced vanilla cappuccino. They tried to hand me a small and I said I ordered large and somehow they had a large made in seconds but it’s a complete different color than the first drink they tried to hand me. I don’t even think I got a cappuccino, tastes like they just gave me a cup of large iced coffee. No vanilla or sugar either so I can’t even drink it 😭 Tried to call them about 10 times and the line just rings until it cuts out… they had about 15 people working back there no reason for them to be messing up every single day and for the wait to be so long

Atmosphere: 1

Food: 1

Service: 1

Kelly

We actually visited the gas station next door Mapco. Used to be Circle K. Place was dirty and cashier was very rude. Told me people annoyed him that couldn't make up their minds about what lottery tickets they wanted to buy. As im buying lottery tickets. He couldn't have been talking about me! Lol

Service: 1

Casey lilac

Stood at counter to order for over 5 minutes and never saw an employee

Service: 1

Tina Wagner

Just arrived back into town for the summer and stopped at Dunkin to grab my favorite iced coffee. There was no line, I could not believe it on a weekend. I went back today just to double-check because the coffee was so horrible over the weekend. There is no line again. The coffee was even worse, no more Dunkin' for me this summer..... also remember you need to give yourself 20 to 30 minutes because you'll be sitting in the drive through barricaded by curbs and no way to get out

Atmosphere: 2

Food: 1

Service: 1

Amber Brown

They always make the perfect frozen coffee!

Atmosphere: 5

Food: 5

Service: 5

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