Subway
22049 OH-51, Genoa
(419) 855-3844
Recent Reviews
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The girl working this morning was super sweet (03/29) subs were amazing!!
Every time I’ve tried this location they’re always out of meatballs. The only sub I get is the meatball sub. Leaving this review after the 5th attempt. If you don’t carry meatballs just take them off the menu
Atmosphere: 3
Food: 1
Service: 1
Put an order online and was excepted they took our money then canceled the order and now management refuses to talk to us about a refund... they like to steel your money without giving you the service
Atmosphere: 1
Food: 1
Service: 1
Bread was stale. Ordered chocolate chip cookies. They were burnt and hard. The wife called to complain and girl on phone
was argumentative right from the start.
She was giving every excuse that she could think of
Food: 1
Service: 1
I haven't been to a Subway in many years, but there aren't many other options in this area while passing through. So we had to stop fo food. It was a little busy with a family in front of me. The young girl behind the counter. Handled to rush with poise! She was very calming, kewl, & collected. I really didn't know the menu well, so she took the time to explain the differences. The app wasn't working at all as usual! But she was able to easily figure it out and work through the problem without any help or support! Then she put together, the best subway sandwiches I ever had! I gave her the freedom to make it how she would, and was honestly really good! So now we go to Subway much more often while traveling.
I wish I got this girls name, cuz she made all the difference in the world. She has a perfect demeanor for working customer service. Subway really needs to make sure they don't loose her, cuz is really a difference maker. She keeps the customers coming back. We were passing through from out of state, on May 3rd, 2024 at about 8pm. There were two working at that time, one in the back, while this girl processed the sandwiches and quickly/easily handled the flood of customers!
I usually don't do the Titan Turkey, but it came out awesome with the mustard, Mayo, and Garlic Aoili! So now we will add that one to the rotation as Subways best Sub! Perfect amount of dressing. Why is this girl not managing her own location yet?!?
Atmosphere: 5
Food: 5
Service: 5
The bread was so stale I couldn't even eat the ends of it. I can't believe the worker would have sold me this bread. Absolutely gross. 12 dollars, wasn't worth 12 cents.
Atmosphere: 3
Food: 1
Service: 2
Ordered online about an hour ago, we ordered two different subs. One was a pizza sub we ordered ranch but there is no ranch and just baja chipotle sauce on it along with green peppers that we did not order. The bread is soggy and gross. will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
2nd time I’ve gotten sick from the food from this location. If you want subway, go to the one in millbury honestly.
Restaurantji Recommends
I’ve been asking for a subway t shirt for months now, nicely, I might add, and here I am still with no shirt. I understand things get pushed back but this is clearly to hurt my feelings at this point
Great customer service.
Hardly any meat on my sub
Amazing service at this location. It's hard to be impressed by hospitality these days but the team here is always great. Alex goes above and beyond to give exceptional service and a perfect meal every time.
I understand that these employees are mostly high schoolers, but they have no respect. It seemed like they were just being payed to hang out and goof off. One sat on the floor while the others were making the sandwiches. They were giving each other the middle finger telling us that we didn't see anything. Also, they had barely any ingredients prepared for the sandwiches so we were very limited to our options. Not a good experience.
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