Came to this location tonight after visiting oak harbors… let’s just say Genoa will always be top tier. We told the employee serving us, Hannah, about our poor experience and showed her the food that was given to us at the oak harbor location (not good at all). She was so sweet and apologized for our bad experience and made sure our order looked good. She even threw in free taco coupons for us. Seriously, will always be the best Taco Bell I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
DJ
This TBell makes the best brekky crunch wraps!
Atmosphere: 5
Food: 5
Service: 5
Lauren Gackstetter
The staff is always so polite and friendly and my order is done correctly and in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Adams
Food was hot and not slopped together like so many are. The staff were very friendly!
Atmosphere: 4
Food: 4
Service: 5
Dan Trejo
Very immature managers!!!
Pandora Eve
The food quality has gone down hill last year. Quit coming here.
Atmosphere: 3
Food: 2
Service: 5
Scott Sours
My granddaughter/grandson love coming here. Nice clean and polite staff.
Atmosphere: 4
Food: 5
Service: 4
BELINDA BOCKBRADER
Great Fast Food!! I'm So Happy that they brought back the TOSTADA!!!
Food: 5
Service: 5
Anna Dee
Grilled cheese steak burrito was super small again. Seems like they need retrained on how to make the food. Genoa
Atmosphere: 3
Food: 2
Service: 3
Tristan Meyer
Whomever is managing on 10/11/24 evening at 7:38pm should be fired. Belittling and rude to employees, is not good with authority. Made a scene blatantly obvious to those dining in.
The food was very good. We were hungry, so we ordered a lot. I asked for one of my tacos to be made without lettuce, but the young lady made it with lettuce. Without missing a beat, she caught the error, and made it correctly, and gave us the error taco for no charge. That is good service. The only problem with our visit is the ordering process. The kiosk is a pain in the butt. The employees were just standing in the food prep area, while we are trying to use this ridiculous touchscreen. We do not plan on returning, unless we use the drive-thru. Put someone at the counter to take orders. Treat folks as though they aren't a burden by patronizing your business.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chalupa Supreme
Racheal Wesley
Wish I could leave 0 stars this place does not pick up phone and when they do they rudely hang up right in your face.
: Conner-Bryce: Shirer.
Thanks everybody, this is a fantastic place. Thank you Doug, also thanks Brelaina.
Atmosphere: 5
Food: 5
Service: 5
Juli
I hate this taco bell. Food is always short and cold.
Atmosphere: 1
Food: 1
Service: 1
Brett Peeloff
The management is very cheap on the food, I dont know if they are trying to charge outrageous prices more than other taco bells bc the new store or what , 2 burrito supreme$ 11 .58, don't waste your time and money going to chipotle every single time now, better quality food for the same price and you get more.
Came to this location tonight after visiting oak harbors… let’s just say Genoa will always be top tier. We told the employee serving us, Hannah, about our poor experience and showed her the food that was given to us at the oak harbor location (not good at all). She was so sweet and apologized for our bad experience and made sure our order looked good. She even threw in free taco coupons for us. Seriously, will always be the best Taco Bell I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
This TBell makes the best brekky crunch wraps!
Atmosphere: 5
Food: 5
Service: 5
The staff is always so polite and friendly and my order is done correctly and in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and not slopped together like so many are. The staff were very friendly!
Atmosphere: 4
Food: 4
Service: 5
Very immature managers!!!
The food quality has gone down hill last year. Quit coming here.
Atmosphere: 3
Food: 2
Service: 5
My granddaughter/grandson love coming here.
Nice clean and polite staff.
Atmosphere: 4
Food: 5
Service: 4
Great Fast Food!! I'm So Happy that they brought back the TOSTADA!!!
Food: 5
Service: 5
Grilled cheese steak burrito was super small again. Seems like they need retrained on how to make the food. Genoa
Atmosphere: 3
Food: 2
Service: 3
Whomever is managing on 10/11/24 evening at 7:38pm should be fired. Belittling and rude to employees, is not good with authority. Made a scene blatantly obvious to those dining in.
Restaurantji Recommends
The food was very good. We were hungry, so we ordered a lot. I asked for one of my tacos to be made without lettuce, but the young lady made it with lettuce. Without missing a beat, she caught the error, and made it correctly, and gave us the error taco for no charge. That is good service.
The only problem with our visit is the ordering process. The kiosk is a pain in the butt. The employees were just standing in the food prep area, while we are trying to use this ridiculous touchscreen. We do not plan on returning, unless we use the drive-thru.
Put someone at the counter to take orders. Treat folks as though they aren't a burden by patronizing your business.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chalupa Supreme
Wish I could leave 0 stars this place does not pick up phone and when they do they rudely hang up right in your face.
Thanks everybody, this is a fantastic place. Thank you Doug, also thanks Brelaina.
Atmosphere: 5
Food: 5
Service: 5
I hate this taco bell. Food is always short and cold.
Atmosphere: 1
Food: 1
Service: 1
The management is very cheap on the food, I dont know if they are trying to charge outrageous prices more than other taco bells bc the new store or what , 2 burrito supreme$ 11 .58, don't waste your time and money going to chipotle every single time now, better quality food for the same price and you get more.
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