Chipotle Mexican Grill

They were out of cheese… both types of dam beans, we’re stingy with the portions but heavy handed with the hot sauce

Atmosphere: 1

Food: 1

Service: 1

It's ok here it's a hit or miss most of the time

Atmosphere: 5

Food: 3

Service: 5

Went to pick up food and the portions was not good. It was barely filling the bottom of the bowl.

Food: 1

Picture says it all. What is this joke? Literally portioned half the bowl. Absolutely done with this location.

Food: 1

One of the most consistently good and conveniently located Chipotle's. Inside seating is like two sections, a street view of the short north, or there's a quieter small strip of bar type seating facing the side street.

Atmosphere: 5

Food: 5

Service: 5

This was one of the worst experiences I’ve had at a Chipotle. The staff was unfriendly and rude from the moment I walked in. Portions were extremely skimpy compared to every other location I’ve been to, and it honestly felt like they were trying to cut corners on every order. To make it worse, the employees were talking about customers in front of them, which is incredibly unprofessional. I won’t be returning to this location and would recommend others to go elsewhere.

Atmosphere: 1

Food: 2

Service: 1

Best food at a Chipotle I have ever had. Well seasoned, good portions, I was blown away.

Atmosphere: 4

Food: 5

Service: 5

The staff was noticeably frustrated about something was not very welcoming or nice or shown that they wanted to be there. The portions they were giving were a little too comical, chipotle has a rep for shorting portions, but this was onto a next level they gave you rice that did not even fill the entire bottom of the bowl And every other portion was a joke. I’m not exaggerating when I said they gave me about six tiny pieces of steak. I make this drive because it’s close to work but I will gladly waste more of my lunch driving to another location.

Atmosphere: 2

Food: 1

Service: 1

Terrible food quality. Ate rock in my bowl. No one dealt with my issue!

Atmosphere: 1

Food: 1

Service: 1

We went to this chipotle with more than 2 hours left until close. They were out of 2 of the ingredients I wanted, including cheese. I asked if I could have the queso instead of cheese and the employees insisted on it still costing more. Everytime we are at this location, they are out of so many ingredients & seem to not really care if customers are happy or not when they are leaving. I guess we will have to drive to a further location for a good experience. Worst location I’ve been and consistently bad service.

Atmosphere: 1

Food: 1

Service: 1

The staff here are always so nice when I come in to pick up my orders, they always get it perfect, and tell me to have a great day. That's why I travel out of my way for this location. 🫶🏻

I stopped at this location today May 24th with my family for lunch. What a horrific experience.

I have never been so disrespected in a Chipotle. I had to ask for cheese three separate times because all they want to give you is three small fingers worth and was told anymore than that would be charged as extra cheese. No other Chipotle in Columbus does this. I was also told I could not get a large chip as part of my rewards, and they were removed from my tray and put back on the shelf. As if that wasn’t enough I was told I could not have large cup for water, she only give out medium cups, although I was willing to pay for the cup. And the saga continued, the didn’t have any ice.

While I remained in the store to eat with my family I watched several other black patrons walk thru this location and they were treated with respect and was offered multiple different items free of charge. The way this “manager” was speaking to use was so disrespectful and when I ask for her manager name she quickly pointed to the business cards and said I was welcome to call. I took both cards and will call them both. Moral of this story is don’t go here if you’re white.

I will never return to this location and quite frankly just reminds me why I don’t frequent Chipotle. Sad excuse for a business in a neighborhood as nice as Grandview. I would never recommend this location to anyone.

I usually don't have bad experiences here at the Fifth Avenue and Northwest Blvd location, but today, I came after closing at work hoping to get some food for dinner. Admittedly it was late about 15 minutes until close but the sign on the door says open until 11p. I understand that it's frustrating but I just didn't have any food at home and wanted to spend my money there. Upon entering the store, I was told to leave by multiple employees, including a manager. Is there some sort of last call policy written somewhere, or did I just catch these people at the end of a rough shift?

Go in for a burrito bowl and swore the amount of toppings used were for soft tacos, hardly any at all. Won't be back.

Double chicken here is like barely a regular chicken everywhere else. Musics too loud, lady making my food barely spoke English and couldn't understand what I was saying. Got frustrated and just walked out.