Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
3425 Princeton Rd Ste 100, Hamilton
(513) 895-0687
About Cold Stone Creamery
Customers' Favorites
Ice Cream Cookie Sandwich Variety 4-Pack - Ready Now
Germanchökolätekäke - Freezer
Oreo Cookies and Cream Extreme
Create Your Own Ice Cream Cake
Coffee Lovers Only - Freezer
Birthday Cake
Cake Batter
Cold Stone
Cold Stone Creamery Reviews
Ratings
Menu
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Hours
| Monday | 11:30AM - 10:15PM |
| Tuesday | 11:30AM - 10:15PM |
| Wednesday | 11:30AM - 10:15PM |
| Thursday | 11:30AM - 10:15PM |
| Friday | 11:30AM - 10:15PM |
| Saturday | 11:30AM - 10:15PM |
| Sunday | 11:30AM - 10:15PM |
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Cold Stone Creamery is a popular ice cream destination that offers a unique and relaxing experience. The workers are always friendly and professional, making customers feel welcome and at ease. The outdoor seating area features benches and a water fountain, providing a tranquil atmosphere for enjoying desserts. The restaurant's founder favorite is a popular treat among customers. However, some issues have arisen in recent years, causing a decline in business and customer satisfaction. The new owners, a married couple, have struggled to manage the store's operations, leading to negative impacts on the business. The store's atmosphere has fallen into disrepair, with dirty and broken chairs and tables, as well as a permanently closed restroom. The owners' negative personalities and increasing workloads have also led to a decline in the quality of their finished product. Despite high-quality ingredients, customers have stopped coming due to the negative environment. To improve sales, the owners have started taking DoorDash orders, which has added to the chaos and long wait times. One customer's advice is for the owners to step away from day-to-day operations and bring in a professional to manage the store's customer service and operations.