When you need a break , the right place is this one!!!!! employees always gentle and fast .
Brynli Barnett
Great job workers
William Pierce
Looked like a Training Day this morning. First time at the Starbucks in Heath, Ohio. Everyone was very kind and professional!
JT
Great place and good service!
Stephanie Lewis
These guys are great at this location. I come here every morning they know my order by heart. They seem to always be busy, but they’re never rude. They always have a smile on their face, this morning in particular I dropped my coffee as soon As I got to work, which kind of ruined my morning!
So I got back in the car, went back to Starbucks and let her know and Susanna*** (I know I’m probably spelling that wrong) Told me she wasn’t gonna make me pay for it again and she hope my day got better. It’s the little things like that that bring joy to my day! Bree is also one of my favorites! She has my order on the screen before my car even pulls up to place an order ! All of you are great please keep it up!
Jennifer Renner
Fastest drive-thru in town!!!
claudio crestale
Went this afternoon inside to order some drinks for my family and was served by Jack/Jake that was extremely unprofessional and rude. Once we indicated they missed one drink of our order, he literally told us to leave. First and last time we will order there if he is around. It's not the kind of service and experience my daughters need to be exposed to, and I'm sure management and ownership should know about their employees.
Atmosphere: 1
Food: 3
Service: 1
Robin Hoffman
It's a Starbucks their all the same.
Atmosphere: 3
Food: 4
Service: 3
Kayla Wolf
The people are nice, but please train them properly. I’m so tired of placing a mobile order and waiting 5-15mins past when it was supposed to be ready. I’m also tired of my drink being different every time I order it. I get the same thing and have been for two years and every time I come to this Starbucks it’s made different. Today I spent $9 on a coffee that has little to no coffee in it. That’s the second time this week. I couldn’t even ask for it be remade because I was already waiting 10 mins past the time it was supposed to be done and was now going to be late for an appointment. There’s no way to request a refund either. $9 on coffee that I can’t drink. Ridiculous
Atmosphere: 4
Food: 1
Service: 2
Rj Moran
The folks working here make the difference. Somehow they're able to be polite, kind and fast.
Hands down, the WORST Sbux I've ever been to. The inside is FILTHY and the staff doesn't even pretend to try to get it right. Save your money. Don't go!
Atmosphere: 1
Service: 1
Theo Crockett
Busy as usual, but my order was right.
Atmosphere: 4
Food: 4
Service: 3
Kiersten Wilkins
I was ignored for about 15 minutes at the mobile order station. Staff wouldn't make eye contact or acknowledge me. When we finally received our drinks, they were poorly made. We ordered a Frappuccino, a Dragon Drink, and a seasonal specialty iced latte—none of which are complicated to prepare. It was clear that the staff didn’t care about us or the quality of our order.
Atmosphere: 3
Food: 1
Service: 1
Jessica R
This location was horrible. Ice fully melted in cold beverages, rude associates at times and never done when expected to be done. I’ve gone to Starbucks all over the country and this has by far been the worst ran and heaven forbid something be wrong with your coffee or service. Young children working that haven’t fully been trained on customer care or they aren’t using the training they have received.
When you need a break , the right place is this one!!!!! employees always gentle and fast .
Great job workers
Looked like a Training Day this morning. First time at the Starbucks in Heath, Ohio. Everyone was very kind and professional!
Great place and good service!
These guys are great at this location. I come here every morning they know my order by heart. They seem to always be busy, but they’re never rude. They always have a smile on their face, this morning in particular I dropped my coffee as soon
As I got to work, which kind of ruined my morning!
So I got back in the car, went back to Starbucks and let her know and Susanna*** (I know I’m probably spelling that wrong) Told me she wasn’t gonna make me pay for it again and she hope my day got better. It’s the little things like that that bring joy to my day! Bree is also one of my favorites! She has my order on the screen before my car even pulls up to place an order ! All of you are great please keep it up!
Fastest drive-thru in town!!!
Went this afternoon inside to order some drinks for my family and was served by Jack/Jake that was extremely unprofessional and rude.
Once we indicated they missed one drink of our order, he literally told us to leave.
First and last time we will order there if he is around. It's not the kind of service and experience my daughters need to be exposed to, and I'm sure management and ownership should know about their employees.
Atmosphere: 1
Food: 3
Service: 1
It's a Starbucks their all the same.
Atmosphere: 3
Food: 4
Service: 3
The people are nice, but please train them properly. I’m so tired of placing a mobile order and waiting 5-15mins past when it was supposed to be ready. I’m also tired of my drink being different every time I order it. I get the same thing and have been for two years and every time I come to this Starbucks it’s made different. Today I spent $9 on a coffee that has little to no coffee in it. That’s the second time this week. I couldn’t even ask for it be remade because I was already waiting 10 mins past the time it was supposed to be done and was now going to be late for an appointment. There’s no way to request a refund either. $9 on coffee that I can’t drink. Ridiculous
Atmosphere: 4
Food: 1
Service: 2
The folks working here make the difference. Somehow they're able to be polite, kind and fast.
Vibe are there 😌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overrated and overpriced. Always takes forever.
Atmosphere: 2
Food: 2
Service: 3
Hands down, the WORST Sbux I've ever been to. The inside is FILTHY and the staff doesn't even pretend to try to get it right. Save your money. Don't go!
Atmosphere: 1
Service: 1
Busy as usual, but my order was right.
Atmosphere: 4
Food: 4
Service: 3
I was ignored for about 15 minutes at the mobile order station. Staff wouldn't make eye contact or acknowledge me. When we finally received our drinks, they were poorly made. We ordered a Frappuccino, a Dragon Drink, and a seasonal specialty iced latte—none of which are complicated to prepare. It was clear that the staff didn’t care about us or the quality of our order.
Atmosphere: 3
Food: 1
Service: 1
This location was horrible. Ice fully melted in cold beverages, rude associates at times and never done when expected to be done. I’ve gone to Starbucks all over the country and this has by far been the worst ran and heaven forbid something be wrong with your coffee or service. Young children working that haven’t fully been trained on customer care or they aren’t using the training they have received.
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