Donatos Pizza
3703 Fishinger Blvd, Hilliard
(614) 921-1800
Recent Reviews
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young man at pickup window very polite.
They make a good pie!
Really great pizza!
We ordered a 14-in pepperoni pie. We drove through Guy told us it would be ready in about 20 minutes.
Instead of waiting outside, because it's cold, we came in. That was about 5 minutes. When we walked in no later than a handful of minutes they told us it was done! Talk about fast!
The girls liked the pizza. I thought it was okay. The fountain drinks were lacking syrup. There wasn't much flavor to them.
I'm not sure if she is a manager or just a worker but the lady that helped us when we walked in was very nice. Extremely good service.
When did it become impossible to talk to a human in the store? What am I supposed to do when I order through the app and a door dash driver shows up with missing items? Never ordering donatos again.
Feb 2025 edit - I filled out a form online describing my issues since it was impossible to speak to a human. Never got a response and never got a refund for missing items. Great customer service!
FLAVOR! Maybe I've been deprived, but as a newcomer to Ohio, Donatos is incredible pizza! Edge to edge goodness, and I just want to try every since option they have available. I first tried it at John Glenn(CMH) airport and had the founders and a small 7inch pepperoni for my son and I must be deprived of edge to edge goodness because it feels like a much better pizza when the topping reach the edge. And their unique style of cutting the pieces off traditional sure makes it easier to hold, especially for small hands. My son is only 2 and a half and now loves pizza and he had no problems eating it. Tonight, I had the Hot Chicken, and I couldn't even wait to get home before eating several slices since I've always known pizza tastes so much better right out of the oven! It reminds me of how sushi tastes so much better right after the chef makes it rather than packaged or taken to a table or a display train. The fact that they have cauliflower crust, which I hear from my coworkers, tastes incredible, and other crust options makes me want to try it all. The airport has some limited options, but it is still amazing and definitely offers a cauliflower crust as well. If you've never tried Donatos, you should! Maybe some other people are less impressed since they are used to the pizza around here but between Beer Barrel and Donatos, they have some amazing options to chose from that are vastly different from traditional pizza and have so much more flavor for the value. It was a total party in my mouth, my wife's, and my son's. We're hooked!
Really good food and decent service, meatballs here are amazing .
ABSOLUTELY THE WORST.
Disgusting food and disgusting service
I used to eat Donatos minimum three times a week since I have moved and ordered from this location. It’s literally not even edible. I don’t know how this location is still in business. The manager does not care and will lie and say she owns the building/business but when I told her I was going to call, she switched up her words very quickly. Someone needs to come to this location and find out what is really going on because it’s truly a shame.
Atmosphere: 1
Food: 1
Service: 1
Donatos pizza is average or above average. I am doing this review because
the gentleman who took the order is asking for a tip. On a to go order that I am picking up!
A tip on a to-go order?!?! Pay your people more money without asking your customers for tips on to go orders.
Food: 4
Service: 2
Our order was perfect with lots of toppings! Thank you for great service!
Restaurantji Recommends
August 2024
It was ok
Atmosphere: 1
Food: 3
Service: 4
Unable to order pizza online due to the fact that paying cash is not an option. Looked up store number to call to place order, was told by person I'd have to be transfered to the store to place order. Someone answered and hung up.
This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Unable to order pizza online due to the fact that paying cash is not an option. Looked up store number to call to place order, was told by person I'd have to be transfered to the store to place order. Someone answered and hung up.
This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Place seems dirty...have noticed this at other locations...staff seems oblivious
Atmosphere: 2
Food: 2
Service: 2
FORGOT SOME OF MY ORDER AGAIN. CALLED 8 TIMES. NO ONE ANSWERS! RIDICULOUS LOCATION!
Food: 2
Service: 1
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