Waited 7 minutes for a cortado and iced Americano. No one in line ahead of me. Ice Americano did not have the cinnamon powder I ordered that is listed on my receipt.
Atmosphere: 3
Food: 2
Service: 1
NEiL
This location has the slowest drive through time of any Starbucks I’ve ever visited. Doesn’t matter if I’m first in line or not. Black coffee is all I order and it consistently takes an inordinate amount of time to get in and out in a timely manner. After this morning’s experience I refuse to visit this Sbux store again as they’ve clearly demonstrated their inability to work with efficiency.
Service: 1
Justin Rahn
By far the slowest Starbucks I’ve ever been to. The guy at the window with shaggy hair is absolutely awful. WOW. Never coming back
Food: 4
Service: 1
Nicole Wagner
I waited for 30 minutes for my drink . The afternoon worker are very slow and I talked to cashier and where is my drink ?? The cashier said coming up . I was not appreciate what they doing .
Atmosphere: 1
Food: 5
Service: 1
Ash Hawkins
Takes WAY too long to get anything from this place. Even if you are the only car in the drive thru. Zero sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
noel zarate
Great place to stop by for quick service ! Drink I ordered was made just right
Atmosphere: 4
Food: 5
Service: 5
Scott Shannon
Go there often for my drink,and they hardly ever get it wrong...great place,,good people
Robert
Never have had an issue with the quality of the drinks served. They do that well at this location. However two areas where there is much needed improvement. 1) speed of service: when placing an order either through the app or at the speaker my wait time has always been between 15-25 minutes. When serving coffee to customers going to work, etc we are in a rush and don’t have that kind of time. 2) friendly employees are super important to keeping your business base coming back. I’ve experienced nothing but the most ridiculous and snarky attempts to be nice at this location from “have a good dayyyyyy!” Being shouted at me in an angry mocking fashion, to the employees speaking to each other poorly of myself literally to my face at the window.
If you’re understaffed, hire and create an environment where people want to work, have a fun time working, and most importantly hire those who value their customers. And for your growth, a great way to get more labor dollars for staffing is to improve customer relations so we spend more, more frequently. If I am treated this way again at this location, myself and all my employees are not going to return to this location again.
Atmosphere: 1
Food: 2
Service: 1
Tyga -Tiger Tiger
Bad chia tea water down and did not listen to a thing i said on drive thru my order was horrible
Unknown
For a Monday the wait inside with no line took a while, but atleast the beverage tasted fine, also highly recommend sleeves on hot beverages
Very noisy, staff do not acknowledge you. Move around like robots with no customer service.
Atmosphere: 1
Food: 3
Service: 2
Aleh Yanovich
Very busy (
Atmosphere: 1
Service: 1
Hanan Hamed
I ordered thru the drive thru for the second time this month their card reader is broken and they ask customers to come in to pay , which I did have to wait in line after ordering to pay . And when I was just about to pay my order was not even made after all this waiting … left without my drink non of the staff even acknowledged that we were waiting there or what we needed help with .
Atmosphere: 1
Food: 1
Service: 1
Lily Beyer
Lobby worker was rude when asked about online order for pickup. I put in an online order expecting to not go through the drive-through but had to anyway because they “couldn’t serve me in the lobby”.
Waited 7 minutes for a cortado and iced Americano. No one in line ahead of me. Ice Americano did not have the cinnamon powder I ordered that is listed on my receipt.
Atmosphere: 3
Food: 2
Service: 1
This location has the slowest drive through time of any Starbucks I’ve ever visited. Doesn’t matter if I’m first in line or not. Black coffee is all I order and it consistently takes an inordinate amount of time to get in and out in a timely manner. After this morning’s experience I refuse to visit this Sbux store again as they’ve clearly demonstrated their inability to work with efficiency.
Service: 1
By far the slowest Starbucks I’ve ever been to. The guy at the window with shaggy hair is absolutely awful. WOW. Never coming back
Food: 4
Service: 1
I waited for 30 minutes for my drink . The afternoon worker are very slow and I talked to cashier and where is my drink ?? The cashier said coming up . I was not appreciate what they doing .
Atmosphere: 1
Food: 5
Service: 1
Takes WAY too long to get anything from this place. Even if you are the only car in the drive thru. Zero sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
Great place to stop by for quick service ! Drink I ordered was made just right
Atmosphere: 4
Food: 5
Service: 5
Go there often for my drink,and they hardly ever get it wrong...great place,,good people
Never have had an issue with the quality of the drinks served. They do that well at this location. However two areas where there is much needed improvement. 1) speed of service: when placing an order either through the app or at the speaker my wait time has always been between 15-25 minutes. When serving coffee to customers going to work, etc we are in a rush and don’t have that kind of time. 2) friendly employees are super important to keeping your business base coming back. I’ve experienced nothing but the most ridiculous and snarky attempts to be nice at this location from “have a good dayyyyyy!” Being shouted at me in an angry mocking fashion, to the employees speaking to each other poorly of myself literally to my face at the window.
If you’re understaffed, hire and create an environment where people want to work, have a fun time working, and most importantly hire those who value their customers. And for your growth, a great way to get more labor dollars for staffing is to improve customer relations so we spend more, more frequently. If I am treated this way again at this location, myself and all my employees are not going to return to this location again.
Atmosphere: 1
Food: 2
Service: 1
Bad chia tea water down and did not listen to a thing i said on drive thru my order was horrible
For a Monday the wait inside with no line took a while, but atleast the beverage tasted fine, also highly recommend sleeves on hot beverages
Restaurantji Recommends
Fast and great service 11-7-24 @ 2:02
Service: 5
Very noisy, staff do not acknowledge you. Move around like robots with no customer service.
Atmosphere: 1
Food: 3
Service: 2
Very busy (
Atmosphere: 1
Service: 1
I ordered thru the drive thru for the second time this month their card reader is broken and they ask customers to come in to pay , which I did have to wait in line after ordering to pay . And when I was just about to pay my order was not even made after all this waiting … left without my drink non of the staff even acknowledged that we were waiting there or what we needed help with .
Atmosphere: 1
Food: 1
Service: 1
Lobby worker was rude when asked about online order for pickup. I put in an online order expecting to not go through the drive-through but had to anyway because they “couldn’t serve me in the lobby”.
Atmosphere: 2
Food: 4
Service: 1
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