Have been four times in the last few months service has went downhill drastically each time . at no time was service what you would call Good. kept giving it a second chance.?will not be back. corporate, Please close down this dining room so no one has to endure this bad service as all they seem concerned about is standing around the kitchen, talking and shoving pizzas out the drive-through window!
Atmosphere: 1
Food: 2
Service: 1
Jerry Gallaugher
Pretty good wings. Great service.
Atmosphere: 5
Food: 4
Service: 5
Barb Laufer
The restaurant looked very clean. No dirty plates or napkins on the tables and the booths The waitress was very polite when she took our order. The pizza I ordered was a large pepperoni, hand tossed crust. We noticed there was people coming in after us. That is a good sign that the restaurant is serving very good food. The pizza came, within a reasonable time. It looked so good when she brought it to the table. The crust was baked lightly brown and cooked perfectly. It had plenty of sauce. They had plenty of cheese and a lot of pepperoni. We live about a half hour from Hillsboro. But it was by chance we stopped there to it. Pizza Hut is my favorite pizza place. We even bought Pizza Hut in Wyoming last month on vacation. It was really good too there. We will be going back to Pizza Hut in Hillsboro. I thanked the lady that made our pizza. She was nice and friendly. Pizza Hut, Hillsboro will be my pizza place when I start craving a really good pizza
T.J. VanPelt
Great food, great service, very nostalgic.
Atmosphere: 5
Food: 5
Service: 5
Barbara Funk
Great pizza!!
Atmosphere: 5
Food: 5
Service: 5
jennifer dunihue
Love them
Atmosphere: 5
Food: 5
Service: 5
Joshua Donley
Don't waste your time at this location. Every time I walk through the door the staff is nowhere to be found. When they finally see that there is a customer, you are not greeted but more or less looked at like you just ruined their day. I've ordered pizza here several times online trying to get the basil pesto drizzle (which you have to pay extra for as a topping) and I've never received it. When I called about it, I was never apologized to, just simply told it was because they were out. Ok that's fine, it happens, maybe mention that at the register and offer a refund for the topping I paid for and didn't receive. I was told over the phone that they would credit my money back after being put on hold multiple times. And I guess they must have forgotten because that also never happened. However, they never forget to print a receipt and ask for a tip, even though my pizza was not delivered nor did I sit in the establishment and get service. I will not tip because you made the product that your company sells and pays you to make. A tip is provided when some kind of extra service is provided. I'm disappointed that such a staple pizza place can have such bad service. 👎 Go to Papa John's instead.
Atmosphere: 1
Food: 1
Service: 1
April Steele
It is what you remember pizza hut being. Food is pretty good. Good place if you don't want to cook that night.
Atmosphere: 2
Food: 3
Service: 3
Renea Steffens
We were sad to see that they took away all the sandwiches It would have been nice to have a beer with our pizza but they didn't do that either Winter says they took all that away when they got rid of the salad bar for COVID. We ended up getting melts and My husband's was extremely extremely crispy and so much darker than mine it was not even funny and then they were very very greasy.when we said something they said well we're sorry to hear that.
My daughter is going thru cancer treatment and food tastes terrible but she wanted to try a pizza. We went to Pizza Hut. Ordered it, waited on it, and drove home. About 12 miles away. I have NEVER BUT NEVER seen a worse looking and poorest flavor pizza in my life! It looked like a pizza you had left in the fridge for several days before you remembered to discard it! How anyone could think to hand that out to a customer is beyond me! Shameful. This was Monday May 12th, 2025 at 6:13PM. It was a medium deluxe costing $16.00.
roger Mick
Ehh it's ok
Patty Starnes
We have always loved Pizxa Hut, and I found the location in Hillsboro! Yummy as always, and the location was clean, and the staff were top notch. We will be back and plan to bring friends.
Stefany Kay
We were super excited on our way home to Columbus from Cincinnati this past Saturday, April 5th, to find this classic Pizza Hut, that wasn't too far out of our way. The retro vibes were awesome, but unfortunately, our service and the food fell very short. First, we ordered mozzarella sticks as an appetizer, but we weren't quite ready to order our entrees, so our server gave us some time. After watching her smoke a cigarette outside, we didn't see her for about ten minutes, until I finally got up to tell a server I could see behind the line, that we were ready to order. That server (who was not ours and was VERY VERY nice) finally took our order after about another five minutes of waiting. Our server finally appears and tells us a customer had kept her on the phone way too long putting in a carry out and just giving us way too much information about what the customer on the phone was requesting, etc. Ok, maybe she was just stuck on the phone too long. We never receive our mozzarella sticks, and when we finally get our food (after every other customer in the restaurant when we had been the first to get there before any of them), it all comes out separately. We also didn't get plates for awhile after the pizza, until we asked for them. The Big New Yorker we ordered was drenched in grease. We didn't mention any other issues to the server because it was my birthday and we were trying to keep it light, but the server did say she was taking our drinks off because of the wait. This was a very generous offer considering my son and I ordered water and my husband was the only one with a drink. /s When we received the bill, the Coca Cola was still there. Will never be back, as we are from Columbus and just wanted to check out the nostalgic vibes and try Pizza Hut again after years of not having it, but I'm afraid this has ruined them in general for us. I wish we had just gone in to take some pics of the cool decor and left.
Have been four times in the last few months service has went downhill drastically each time . at no time was service what you would call Good. kept giving it a second chance.?will not be back. corporate, Please close down this dining room so no one has to endure this bad service as all they seem concerned about is standing around the kitchen, talking and shoving pizzas out the drive-through window!
Atmosphere: 1
Food: 2
Service: 1
Pretty good wings. Great service.
Atmosphere: 5
Food: 4
Service: 5
The restaurant looked very clean. No dirty plates or napkins on the tables and the booths The waitress was very polite when she took our order. The pizza I ordered was a large pepperoni, hand tossed crust. We noticed there was people coming in after us. That is a good sign that the restaurant is serving very good food. The pizza came, within a reasonable time. It looked so good when she brought it to the table. The crust was baked lightly brown and cooked perfectly. It had plenty of sauce. They had plenty of cheese and a lot of pepperoni. We live about a half hour from Hillsboro. But it was by chance we stopped there to it. Pizza Hut is my favorite pizza place. We even bought Pizza Hut in Wyoming last month on vacation. It was really good too there. We will be going back to Pizza Hut in Hillsboro. I thanked the lady that made our pizza. She was nice and friendly. Pizza Hut, Hillsboro will be my pizza place when I start craving a really good pizza
Great food, great service, very nostalgic.
Atmosphere: 5
Food: 5
Service: 5
Great pizza!!
Atmosphere: 5
Food: 5
Service: 5
Love them
Atmosphere: 5
Food: 5
Service: 5
Don't waste your time at this location. Every time I walk through the door the staff is nowhere to be found. When they finally see that there is a customer, you are not greeted but more or less looked at like you just ruined their day. I've ordered pizza here several times online trying to get the basil pesto drizzle (which you have to pay extra for as a topping) and I've never received it. When I called about it, I was never apologized to, just simply told it was because they were out. Ok that's fine, it happens, maybe mention that at the register and offer a refund for the topping I paid for and didn't receive. I was told over the phone that they would credit my money back after being put on hold multiple times. And I guess they must have forgotten because that also never happened. However, they never forget to print a receipt and ask for a tip, even though my pizza was not delivered nor did I sit in the establishment and get service. I will not tip because you made the product that your company sells and pays you to make. A tip is provided when some kind of extra service is provided. I'm disappointed that such a staple pizza place can have such bad service. 👎 Go to Papa John's instead.
Atmosphere: 1
Food: 1
Service: 1
It is what you remember pizza hut being. Food is pretty good. Good place if you don't want to cook that night.
Atmosphere: 2
Food: 3
Service: 3
We were sad to see that they took away all the sandwiches It would have been nice to have a beer with our pizza but they didn't do that either Winter says they took all that away when they got rid of the salad bar for COVID. We ended up getting melts and My husband's was extremely extremely crispy and so much darker than mine it was not even funny and then they were very very greasy.when we said something they said well we're sorry to hear that.
Atmosphere: 5
Food: 3
Service: 5
Dirty food
Food: 1
Service: 1
Restaurantji Recommends
Love pizza hut and our server was on top of it.
My daughter is going thru cancer treatment and food tastes terrible but she wanted to try a pizza. We went to Pizza Hut. Ordered it, waited on it, and drove home. About 12 miles away. I have NEVER BUT NEVER seen a worse looking and poorest flavor pizza in my life!
It looked like a pizza you had left in the fridge for several days before you remembered to discard it!
How anyone could think to hand that out to a customer is beyond me!
Shameful.
This was Monday May 12th, 2025 at 6:13PM.
It was a medium deluxe costing $16.00.
Ehh it's ok
We have always loved Pizxa Hut, and I found the location in Hillsboro!
Yummy as always, and the location was clean, and the staff were top notch.
We will be back and plan to bring friends.
We were super excited on our way home to Columbus from Cincinnati this past Saturday, April 5th, to find this classic Pizza Hut, that wasn't too far out of our way. The retro vibes were awesome, but unfortunately, our service and the food fell very short. First, we ordered mozzarella sticks as an appetizer, but we weren't quite ready to order our entrees, so our server gave us some time. After watching her smoke a cigarette outside, we didn't see her for about ten minutes, until I finally got up to tell a server I could see behind the line, that we were ready to order. That server (who was not ours and was VERY VERY nice) finally took our order after about another five minutes of waiting. Our server finally appears and tells us a customer had kept her on the phone way too long putting in a carry out and just giving us way too much information about what the customer on the phone was requesting, etc. Ok, maybe she was just stuck on the phone too long. We never receive our mozzarella sticks, and when we finally get our food (after every other customer in the restaurant when we had been the first to get there before any of them), it all comes out separately. We also didn't get plates for awhile after the pizza, until we asked for them. The Big New Yorker we ordered was drenched in grease. We didn't mention any other issues to the server because it was my birthday and we were trying to keep it light, but the server did say she was taking our drinks off because of the wait. This was a very generous offer considering my son and I ordered water and my husband was the only one with a drink. /s When we received the bill, the Coca Cola was still there. Will never be back, as we are from Columbus and just wanted to check out the nostalgic vibes and try Pizza Hut again after years of not having it, but I'm afraid this has ruined them in general for us. I wish we had just gone in to take some pics of the cool decor and left.
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