Horrible experience today. I understand getting busy but it took atleast 5 mins to order which was fine. Then the worker told us we did not place any order after waiting 5 mins for the drink. Worker found our order, then we spent 10 more mins waiting until we were told they had lost our order ticket & asked what did we order. Really? 20 mins had gone by and now they decided to ask why we had ordered. There was only 2 customers in front of us. We just said forget it and give us a refund, they had to call their manager to figure out how to give a refund. After waiting 5 more mins on a refund we just walked out.
Atmosphere: 2
Food: 5
Service: 1
Sky Leston
The guy named nic in there has no idea what hes doing this is the second time I’ve gotten a drink made by him that has not been made correctly. If you go I recommend anyone other then nic!!!!
Atmosphere: 2
Food: 2
Service: 4
Jayden Howard
Absolutely horrible. Paid $6 dollars for a drink that was ruined ( had the same drink before and this one tasted awful) the staff was rude. Was extremely dissapointed being 3 people in there and two of them were 15-16 year old boys goofing off and messing around. Then they gave me the wrong size drink and with the wrong lid so my straw would sink into the cup. Was too embarrassed to say anything bc it's not like they were busy they were just standing on phones and didn't feel like picking a fight today. Extremely dissapointed in Krogers and Starbucks hiring kids that don't want to do the job.
chad doughman
Apparently the manager doesnt allow items to be listed as out so this has lead to multiple times orderimg online just to be told tue item is out
Food: 3
Service: 1
Elle Doyal
Sophie is the best barista and is always super kind and always makes my day when I stop for coffee!
Atmosphere: 5
Food: 5
Service: 5
Felicity
I've been going a lot more recently since they opened, and the drinks have been consistently good. I've been ordering on the app about less than 10 mins before I arrive, so I have a drink while I speed run grocery errands, and they are always ready when I get there. The refreshers are delicious, and I never hear complaints from my partner for their coffee. The baristas are and have always been very nice from the beginning. I figured our drinks from before were just blips from just opening.(I only gave the atmosphere a 4, but that's of no fault of theirs. The location is just horrible in the store. It's a very overwhelming area, especially when kroger is busy.)Original I really hate to say this, but the coffees we got were so terrible that we ended up throwing them away, and I was truly sad I wasted my money for a treat. I know it'll only improve with time, and I understand they just opened recently, so I'll give it some slack. I understand how hard it is to open in a small town.
Atmosphere: 4
Food: 5
Service: 5
Kelli Wical
They where very kind and my coffee was
Atmosphere: 4
Food: 5
Service: 5
Rhoenix
The person throwing their coffees away from here...you can give them to me, I'll drink
Horrible experience today. I understand getting busy but it took atleast 5 mins to order which was fine. Then the worker told us we did not place any order after waiting 5 mins for the drink. Worker found our order, then we spent 10 more mins waiting until we were told they had lost our order ticket & asked what did we order. Really? 20 mins had gone by and now they decided to ask why we had ordered. There was only 2 customers in front of us. We just said forget it and give us a refund, they had to call their manager to figure out how to give a refund. After waiting 5 more mins on a refund we just walked out.
Atmosphere: 2
Food: 5
Service: 1
The guy named nic in there has no idea what hes doing this is the second time I’ve gotten a drink made by him that has not been made correctly. If you go I recommend anyone other then nic!!!!
Atmosphere: 2
Food: 2
Service: 4
Absolutely horrible. Paid $6 dollars for a drink that was ruined ( had the same drink before and this one tasted awful) the staff was rude. Was extremely dissapointed being 3 people in there and two of them were 15-16 year old boys goofing off and messing around. Then they gave me the wrong size drink and with the wrong lid so my straw would sink into the cup. Was too embarrassed to say anything bc it's not like they were busy they were just standing on phones and didn't feel like picking a fight today. Extremely dissapointed in Krogers and Starbucks hiring kids that don't want to do the job.
Apparently the manager doesnt allow items to be listed as out so this has lead to multiple times orderimg online just to be told tue item is out
Food: 3
Service: 1
Sophie is the best barista and is always super kind and always makes my day when I stop for coffee!
Atmosphere: 5
Food: 5
Service: 5
I've been going a lot more recently since they opened, and the drinks have been consistently good. I've been ordering on the app about less than 10 mins before I arrive, so I have a drink while I speed run grocery errands, and they are always ready when I get there. The refreshers are delicious, and I never hear complaints from my partner for their coffee. The baristas are and have always been very nice from the beginning. I figured our drinks from before were just blips from just opening.(I only gave the atmosphere a 4, but that's of no fault of theirs. The location is just horrible in the store. It's a very overwhelming area, especially when kroger is busy.)Original I really hate to say this, but the coffees we got were so terrible that we ended up throwing them away, and I was truly sad I wasted my money for a treat. I know it'll only improve with time, and I understand they just opened recently, so I'll give it some slack. I understand how hard it is to open in a small town.
Atmosphere: 4
Food: 5
Service: 5
They where very kind and my coffee was
Atmosphere: 4
Food: 5
Service: 5
The person throwing their coffees away from here...you can give them to me, I'll drink
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
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