This is not a bad Taco Bell location, I've been here before and had no problems and was very please but on this particular visit, the tortilla shell on my chili cheese burrito was very dry and harder than you'd expect, also they were completely out of Baja Blast zero sugar and the ice machine in the lobby only had one piece of ice to offer. Taco Bell is not going to win the franchise wars with this level of service. I will return soon, as you are strategically located in front of a Rural King, but I expect better from you.
When they didn't give us any of the sauces we asked for, my husband called to complain. Not only was the lady rude, but she hung up on him. As we started to eat, I found a hair in my taco. Definitely not the right length or color to be mine or my husband's. He called again to complain and the lady hung up on my husband a second time. This is absolutely unacceptable customer service. If I had treated any of my customers this way ANYWHERE I have ever worked I would have been fired or at least written up. I highly recommend NOT going to this location.
Atmosphere: 1
Food: 1
Service: 1
Kim Bailey
Ask for sour cream on 2 of our burritos and we didn't get, we ask for hot sauce and we didn't get none, very skimpy on the meat and other items,very disappointed, no napkins either, wouldn't recommend at all
Atmosphere: 3
Food: 1
Service: 1
samantha holbert
Attitude as soon as we pulled up. Person taking order was very unprofessional. Even cursing under their breath. CHICKEN was burnt in our Cantina burrito. Ordered 3 soft supreme got 3 regular soft. They forgot our drinks and shut the window to converse with coworkers. We had to sit and waot for them to realize we were still there. Then they acted put out to give us our drinks.
Atmosphere: 1
Food: 2
Service: 1
Jami Haecker
Nothing spectacular, but you know for sure what your getting. The crew on shift the day I went was top notch. Correct order and drive thru quick.
Food: 4
Service: 5
Lisa Strausbaugh
37.00 in food. Had to wait 30 minutes to get it. There was hairs wrapped around my chicken nuggets. Took back in. Waited for new ones only for them not to be done. Cold in the middle and the breading wasn't completely done either. The worst experience I've ever had at a taco bell.
Elliott Biscardi
I’d give a zero if I could I find it funny around 1am they claim there systems are down past two nights while everyone’s out there smoking just sitting around
Taylor Lawson
I had a really disappointing experience at Taco Bell this morning. I ordered a breakfast burrito and specifically asked for it with cheese—but it came without any. To make matters worse, the lady taking my order was extremely pushy and rushed me through the process. I barely had a chance to even glance at the menu before she was pressuring me to decide. It felt like she just wanted to get me out of the way as fast as possible, and it definitely made me feel like my business wasn’t valued. I left frustrated and with the wrong food. Not a good start to the day.
Angela Gilson
If u could give them a zero I would. Usually they are good but tonight was a total mess up. I have gastroparesis (parlzed stomach) I always order the chicken chalupa with no lettuce and no tomato cause I can't digest it. Well on my receipt it said no lettuce and no tomato and what was on my chalupa stuff I can't eat. So I was out a meal cause even one piece of lettuce will send me to the hospital emergency room. Thanks taco bell....not...
Cheyenne Casteel
The food was all messed up…staff were SUPER disrespectful kept rushing and getting rude. It was just nasty.
Taco Bell is gross and overpriced. Thisvplace has cold food and bad service. I hate to say this, but I want to warn people.
Jessica caudill
Here in my food, and the place is always out of everything. It seems like the employees can't be bothered to be there
Atmosphere: 5
Food: 5
Service: 5
roger Mick
My family's experience was not the best went through the drive-thru ordered box dinners they stuffed them all in a bag and when we requested them to put them in a box because they were all the same box dinner they threw a temper tantrum like a little tiny baby and crushed our tacos and got dirty looks the whole time
Chris Miller
One of the very very few that actually makes your food the way you order it. I stop by every time I go home
This is not a bad Taco Bell location, I've been here before and had no problems and was very please but on this particular visit, the tortilla shell on my chili cheese burrito was very dry and harder than you'd expect, also they were completely out of Baja Blast zero sugar and the ice machine in the lobby only had one piece of ice to offer. Taco Bell is not going to win the franchise wars with this level of service. I will return soon, as you are strategically located in front of a Rural King, but I expect better from you.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Quesadilla, Soft Taco, Nachos, Soft Taco Supreme, Mexican Pizza, Ground Beef Burrito, Chips and Nacho Cheese Sauce, Cantina Chicken Bowl, Grande Toasted Breakfast Burrito Bacon, Chipotle Ranch Grilled Steak Burrito, Double Stacked Taco
When they didn't give us any of the sauces we asked for, my husband called to complain. Not only was the lady rude, but she hung up on him. As we started to eat, I found a hair in my taco. Definitely not the right length or color to be mine or my husband's. He called again to complain and the lady hung up on my husband a second time. This is absolutely unacceptable customer service. If I had treated any of my customers this way ANYWHERE I have ever worked I would have been fired or at least written up. I highly recommend NOT going to this location.
Atmosphere: 1
Food: 1
Service: 1
Ask for sour cream on 2 of our burritos and we didn't get, we ask for hot sauce and we didn't get none, very skimpy on the meat and other items,very disappointed, no napkins either, wouldn't recommend at all
Atmosphere: 3
Food: 1
Service: 1
Attitude as soon as we pulled up. Person taking order was very unprofessional. Even cursing under their breath. CHICKEN was burnt in our Cantina burrito. Ordered 3 soft supreme got 3 regular soft. They forgot our drinks and shut the window to converse with coworkers. We had to sit and waot for them to realize we were still there. Then they acted put out to give us our drinks.
Atmosphere: 1
Food: 2
Service: 1
Nothing spectacular, but you know for sure what your getting. The crew on shift the day I went was top notch. Correct order and drive thru quick.
Food: 4
Service: 5
37.00 in food. Had to wait 30 minutes to get it. There was hairs wrapped around my chicken nuggets. Took back in. Waited for new ones only for them not to be done. Cold in the middle and the breading wasn't completely done either. The worst experience I've ever had at a taco bell.
I’d give a zero if I could I find it funny around 1am they claim there systems are down past two nights while everyone’s out there smoking just sitting around
I had a really disappointing experience at Taco Bell this morning. I ordered a breakfast burrito and specifically asked for it with cheese—but it came without any. To make matters worse, the lady taking my order was extremely pushy and rushed me through the process. I barely had a chance to even glance at the menu before she was pressuring me to decide. It felt like she just wanted to get me out of the way as fast as possible, and it definitely made me feel like my business wasn’t valued. I left frustrated and with the wrong food. Not a good start to the day.
If u could give them a zero I would. Usually they are good but tonight was a total mess up. I have gastroparesis (parlzed stomach) I always order the chicken chalupa with no lettuce and no tomato cause I can't digest it. Well on my receipt it said no lettuce and no tomato and what was on my chalupa stuff I can't eat. So I was out a meal cause even one piece of lettuce will send me to the hospital emergency room. Thanks taco bell....not...
The food was all messed up…staff were SUPER disrespectful kept rushing and getting rude. It was just nasty.
Restaurantji Recommends
Taco Bell is gross and overpriced. Thisvplace has cold food and bad service. I hate to say this, but I want to warn people.
Here in my food, and the place is always out of everything. It seems like the employees can't be bothered to be there
Atmosphere: 5
Food: 5
Service: 5
My family's experience was not the best went through the drive-thru ordered box dinners they stuffed them all in a bag and when we requested them to put them in a box because they were all the same box dinner they threw a temper tantrum like a little tiny baby and crushed our tacos and got dirty looks the whole time
One of the very very few that actually makes your food the way you order it. I stop by every time I go home
Cashier was rude, but food is always on point.
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