Chipotle Mexican Grill

6658 Airport Hwy, Holland
(419) 867-1875

Recent Reviews

Brynn Conine

This store shouldn't receive any stars....This store has went down hill. Are kids running the place now? I placed my order on the app for pick up. My son who is a teenager ran inside to grab it. He was inside way to long. I ended up going in to see what was going on. He told me he asked the girl but she walked back and never came back. I waited to speak to the cashier after she was helping to cash out her customers. I told her we had a pick up that been 15 mins late now. She went back and surely enough it was sitting there. I asked her if my order was sitting back there this whole time. She stated they had to bag it. Got home and our food was gross. My son who loves Chipotle said that was the worst meal he has ever got there. Definitely won't be back till something changes. $30 for two burrito bowls is not worth for the garbage we got. The eating area was extremely gross. Wouldn't want to sit down and eat my food in filth.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Helena Carman

This place is so dirty that it's disgusting, how can anyone even feel safe eating anything in a place so dirty. The counters were dirty, the doors under the fountain machine and the whole fountain area was dirty and sticky, the floors throughout the store had food on then everywhere and looked like it hadn't been swept for days. Trash and napkins throughout the store and in the entryway.

Atmosphere: 1

Mark Nottke

Too damn slow. Service sucks!!!

Atmosphere: 1

Service: 1

Armondace

Decent fast food. I like Chipotle.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Terry Jackson

Waited in line for over 35 min while the kids that was working was just laughing and playing. I end up getting this and my steak ? was still bleeding everywhere. The manager was on her phone kept saying she had to talk to her kids this is just unacceptable. They need a whole new staff

Atmosphere: 2

Food: 1

Service: 1

Strawberry

NOT good at ALL. workers must have a hearing problem. told them TWO steak bowls, and those fools gave us veggie bowls. when I specifically said “steak bowls.” damn kids. smh

Atmosphere: 3

Food: 3

Service: 1

greg dressel (pizzahunter12)

I was happy to hear that Chipotle would be open till 11pm because sometimes I like to get food later in the day. However, we got there at 10:40 to get our pickup order off the app, and the door was locked. Not only that, but four of the employees looked at me and did not come to the door. Not until a fifth employee came out and finally let me in to pickup my order. This place used to have great service, but lately it’s been worse than most McDonalds.

Atmosphere: 1

Food: 2

Service: 1

David Sandy

April fools!! I got off of work at 1030pm , rushing in the rain to make it to my Chipotle location and they locked the doors at 1040pm when they close at 11pm.

Service: 1

Emily Evick

Hey NEVER have any spoons and their team members can’t properly Teach portions control!! Example: whenever they get new people in they never make bowls or burritos correctly they always come out super small. I’ve come here for over 3yrs and they only have issues when hiring new people!!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

Dsb Dsb

Great food, the bad news is there is always a long line to get your

Atmosphere: 5

Food: 5

Service: 3

SaraBeth

Always a favorite! Tons of calories and protein, which makes it my go to post-workout meal. Options for everyone's taste. They make the food in front of you to your specifications. They always wear gloves and keep their stations clean.A few of the workers have made me laugh and they are always pleasant.My order us as follows, in case you'd like a recommendation: bowl with chicken, black beans, mild salsa, corn, cheese, sour cream, occasionally quacamole.Dietary restrictions: They change their gloves and open their next container so nothing is contaminated. Really appreciate their dietary restrictions awareness.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Melissa Janiszewski

Our favorite fast food! Good quality food at a reasonable price for the serving

Atmosphere: 5

Food: 5

Service: 5

Melissa Miller

I gave 3 stars because I usually am satisfied with Chipotle. There's been a few times they have disappointed and today has been one. The white rice had so much lime juice in it was super sour and I couldn't eat it. I tried scooping out the rice but that was hard. Wasted my money today.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Steak Quesadilla

Ray (zoopreme)

Food and everything is good here. My only gripe is when they run out of chips & guac... Also there's a worker here with an owl tattoo on her left arm. She's probably the rudest worker you guys have. Other than that I come here at least twice a month.

Atmosphere: 4

Food: 4

Service: 4

Kathryn Tillison

This was my 1st time at Chipotle. The food was good & dining area clean but it was so cold that I kept my coat

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

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