I would give it negative if I could. I had to pay with cash and the ady at the front had a horrible attitude and refused to take our order stating she had to slowly pack away 50 loaves of bread. Complained she smelled natural gas leaking which yay. & kept yelling random things about why she was upset. Horrible. Horrible. Experience. Extremely rude behavior I was honestly shocked.
Atmosphere: 1
Food: 1
Service: 1
Todd Dewhurst
It is incredibly insensitive and thoughtless that you prioritize to-go order parking spots over handicapped. Why would you think that is ok!?!?
It is also a sign of your corporate greed because you place greater importance on liquidity of profits over the convenience of people who can't help themselves.
I like your menu, but this is personal commentary on your ethics. I hope you at least change your appearance if you're not going to change yourselves.
By the way, we did not stay as a result.
Atmosphere: 5
Food: 4
Service: 3
donna spychala
Horrible customer service. Apparently they were overwhelmed by two large bagel orders and they didn't want to sell me 1 bagel. She did, but she wasn't happy about it. Nobody in front of me, but she waited before she toasted the bagel. Plus the place was a mess.
Atmosphere: 1
Food: 1
Service: 1
chet strawinski
Their food is delicious and different than many restaurants and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Barbara Betts
Their bread bowls are very good
Atmosphere: 4
Food: 4
Service: 4
Thomas Dombroff
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Greg Marvin
French Dip not enough dip. Ordered a whole sandwich, they gave me enough dip for half of it. Asked for more, said that's what it comes with for a whole or half sandwich. The employee did give me more, thank you. Panera Corporate do better. I need to dip my Whole sandwich!!
Atmosphere: 3
Food: 3
Service: 3
Caitlin Adams
Great customer service at this location. Had never been to this one. Will be back.
Atmosphere: 4
Food: 5
Service: 5
Ally armbruster
So slow. Orders never ready even when ordered ahead of time.
TheBlàkbuttrflý
My Mediterranean veggie sandwich was smaller at the dine-in than when I order it to go. It was prepared nicely; however, because I don't consume 2 of the 7 ingredients that comes on the sandwich, it would be nice if they put extra cucumbers and hummus on it.
Paneras typical offerings, a little bit slower than usual
Atmosphere: 3
Food: 4
Service: 2
Nicole Luttrell
Great food
Atmosphere: 4
Food: 5
Service: 4
Robyn Johnson
Excellent service, brief but memorable interaction this morning. I had a drive thru pick up and got seamless and friendly service from a kind young man.
Atmosphere: 5
Food: 5
Service: 5
JoAnn Carroll
Not enough help. Never got waited on.
Service: 1
Myley Marshall
We love panera food, this was our first time going to the one in Holland and the service was terrible. They messed up our order and we let it go. Then I had dessert that was very hard( I get one everything and there never like this) we went to go ask for a different one and they refused, no refund, no replacement and just a lot of attitude from the staff and manger. Won't be back!
I would give it negative if I could. I had to pay with cash and the ady at the front had a horrible attitude and refused to take our order stating she had to slowly pack away 50 loaves of bread. Complained she smelled natural gas leaking which yay. & kept yelling random things about why she was upset. Horrible. Horrible. Experience. Extremely rude behavior I was honestly shocked.
Atmosphere: 1
Food: 1
Service: 1
It is incredibly insensitive and thoughtless that you prioritize to-go order parking spots over handicapped. Why would you think that is ok!?!?
It is also a sign of your corporate greed because you place greater importance on liquidity of profits over the convenience of people who can't help themselves.
I like your menu, but this is personal commentary on your ethics. I hope you at least change your appearance if you're not going to change yourselves.
By the way, we did not stay as a result.
Atmosphere: 5
Food: 4
Service: 3
Horrible customer service. Apparently they were overwhelmed by two large bagel orders and they didn't want to sell me 1 bagel. She did, but she wasn't happy about it. Nobody in front of me, but she waited before she toasted the bagel. Plus the place was a mess.
Atmosphere: 1
Food: 1
Service: 1
Their food is delicious and different than many restaurants and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Their bread bowls are very good
Atmosphere: 4
Food: 4
Service: 4
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
French Dip not enough dip. Ordered a whole sandwich, they gave me enough dip for half of it. Asked for more, said that's what it comes with for a whole or half sandwich. The employee did give me more, thank you. Panera Corporate do better. I need to dip my Whole sandwich!!
Atmosphere: 3
Food: 3
Service: 3
Great customer service at this location. Had never been to this one. Will be back.
Atmosphere: 4
Food: 5
Service: 5
So slow. Orders never ready even when ordered ahead of time.
My Mediterranean veggie sandwich was smaller at the dine-in than when I order it to go.
It was prepared nicely; however, because I don't consume 2 of the 7 ingredients that comes on the sandwich, it would be nice if they put extra cucumbers and hummus on it.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Paneras typical offerings, a little bit slower than usual
Atmosphere: 3
Food: 4
Service: 2
Great food
Atmosphere: 4
Food: 5
Service: 4
Excellent service, brief but memorable interaction this morning. I had a drive thru pick up and got seamless and friendly service from a kind young man.
Atmosphere: 5
Food: 5
Service: 5
Not enough help. Never got waited on.
Service: 1
We love panera food, this was our first time going to the one in Holland and the service was terrible. They messed up our order and we let it go. Then I had dessert that was very hard( I get one everything and there never like this) we went to go ask for a different one and they refused, no refund, no replacement and just a lot of attitude from the staff and manger. Won't be back!
Atmosphere: 1
Food: 3
Service: 1
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