Dairy Queen Grill & Chill
757 E Main St, Jackson
(740) 286-7100
Recent Reviews
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Had to weight to place order, and the banana split was small and not very good compared to other dairy queens.
Atmosphere: 3
Food: 3
Service: 3
The wait in the drive through was way too long. Part of our order was wrong and had to be redone. Lady at the window was not friendly at all.
But, our ice cream was wonderful! 🤷♀️
Food: 5
Service: 1
Took 40 mins to get our food. It was cold
Atmosphere: 3
Food: 2
Service: 1
Worst customer service I've had in a really long time. Order a chili cheese dog, it had bbq sauce and the little disrespectful girl working said that is our hot dog sauce. I have been eating dq longer than she's been alive and I 100000% know their hot dog sauce has no bbq in it.. I am more upset over the customer service than the food
Atmosphere: 2
Food: 1
Service: 1
I have no idea why this place has a 3.8 star rating. But I'm writing a review to help because this rating almost made me not come here.
But let me tell you! The first thing is they are clean. When I came in, I could smell that they had been cleaning and saw the girl walking around with the bucket to clean things up. Then we looked in the freezer only to find the most adorable cakes. Whoever is decorating their cakes really loves their job and is so creative! 😍 My food came out at a reasonable time, and I could tell it wasn't just sitting but was recently prepared. The girls behind the counter were working hard and were kind. If I lived here and wasn't simply passing through, I would come back here again! Great job, ladies working on 7/16/2025 at 9pm.
Atmosphere: 5
Food: 5
Service: 5
This location has to be the slowest in the country. Every time I come, even when it’s not busy they take 15 minutes for any food.
Food: 3
Service: 1
So, Wendy's closed early due to a CO2 leak and everybody ended up at DQ! It was super duper crowded but those little ladies handled it like true pros! No attitudes or nothing and it was 30 mins before close! Impressive to say the least!!
Atmosphere: 5
Food: 5
Service: 5
The order was wrong had a long wait time to get it and was 28.00 dollars for bad food and bad service won't be coming back
Food: 1
Service: 1
Over 20 minutes waiting for a chicken strip basket and I’m the only one in the drive thru. This is the absolute slowest fast food restaurant I’ve ever been to. I always get told “we’ll bring it out in a minute” and wait forever. I’m not sure why I keep coming back honestly.
Live from New York it's Saturday night
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It took 28 minutes to get a chicken strip basket in the drive thru, when they finally brought my food out they brought it out with two other orders that had only been waiting a few minutes.
Good food but after my order was confirmed at the window I was charged for the half pound and given the third pound flamethrower burger. Employee even talked with the manager and owner about it after speaking to me at the window. Didn’t notice until I got home. Not happy after spending 36 dollars on milk shakes for the family!
My chili dog was covered in barbecue sauce instead of hot dog sauce.
They were not busy. The food took longer than I felt it should have. The food was good.
A very good fish sandwich. It took a wait, but worth it!
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