Chipotle Mexican Grill

12478 Old U.S. 35, Jeffersonville
(740) 948-2151

Recent Reviews

Erin

Don’t waste your money. The management sucks the place is dirty and they never have anything ready or in stock. I have been waiting for 1 hour and 30 minutes for my online order. This place sucks!

Atmosphere: 1

Food: 1

Service: 1

Ina Delano

Extremely dirty place. Tables, bathroom, grill, everything was dirty. This place should close. They put a whole chunk of meat in my bowl. I waited 30 min to tell me they are out of the majority of the things. Do Not Go There!!! I don't think I could ever eat Chipotle again after this place.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Barbacoa Burrito Bowl

syd st.pierre

Had no steak, no chicken, no barbacoa. What are we here to eat just rice? Stood in line for 15mins just for them to not have anything I wondered why the people in Front we're leaving. Good thing taco bell in next door for a good cantina Chicken it's just as good a chipotle and no wait

Atmosphere: 5

Food: 1

Service: 1

Jake Van Meter

Same old, same old. Dirty restaurant, bad customer service, no corn, no cheese, no veggies. It’s baffling there has been no visible effort to revive this location that used to be great. Sad.

Atmosphere: 1

Food: 1

Service: 1

Saidamirkhon Abdullaev

Ive waited for my order for 40 mins and restaurant was saying that my order wont be ready. Apparently, there are 7 people ahead of me. Plus couldnt even order on the spot cuz they didnt even have any food. So I wonder why they even keep the restaurant open and have people waiting if they dont have staff, dont have food, and cant even cancel the order.

Jennifer Ko

So slow! Never had a line move so slow. Only one person working line while everyone else is standing around waiting at register or hiding in back.

Atmosphere: 1

Food: 1

Service: 1

Dylan Chapman

They sure like to forget things and leave your bowls pretty light.

Atmosphere: 4

Food: 2

Service: 3

Kandi Frampton

Friendly atmosphere, knowledgeable staff, clean environment, delicious food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Chicken Bowl Add Your Own Toppings

Robert Vick

Great burritos. I'll try the bowl next time. Less messy.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Chad Tolbert

1 star because I can’t give a zero. Chipotle in general is failing and failing bad. So not, I repeat do not order through the app. The size portions when you do is ridiculous and all locations are doing it, so it has to be coming from corporate. Not to mention I ordered and paid for guac on 2 bowls and didn’t get it on either bowl. Tired of them stealing from customers.

Michon Thiel

If I could give this place negative stars I would. Lady running the cash register is nothing but rude.

Atmosphere: 1

Food: 1

Service: 1

Madison Thiel

This was horrible they where stingy on the food and was out of the main meat. When we was going to pay the person through my bowl into the bag. Terrible experience would not recommend

Olivia Lee

Absolute worst chipotle. Over 7 people on staff, half sitting around. Waited over 40 minutes. They were out of white rice, cheese, guacamole, salsa, lettuce and steak

Atmosphere: 1

Food: 1

Service: 1

Molli Gault

I got 2 steak bowls with white rice. Could not even enjoy my dinner or my child bc the rice was under cooked and hard.

Atmosphere: 3

Food: 1

Service: 3

Muggs Lovett

Truly disappointed in this Chipotle. They were out of 3 different meats. Chicken was the only option. They were also out of sauted veggies, guacamole, chips, vinegarette and queso. There was no one there capable of making any of these things. There was no sign posted about what they were out of. No manager on duty to help with any of this. Waited 20 minutrs in line before being told they were out of all this. These kids working had to stay open with minimal help or supplies to work with. This is a major management fail. We will probably stay away from Chipotle for a while. Do better!

Atmosphere: 1

Food: 1

Service: 1

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