The Island House
131 Division St, Kelleys Island
(419) 746-2800
Recent Reviews
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Horrible experience, food subpar at best. The girl that was serving us was horrible. Will never be back.
Overall, if you have to eat here, lower your expectations a lot! Additionally make sure you get Morgan as a server, avoid Marisa at all cost! They claim food is homemade however it’s not exceptional by any means. For an explanation continue reading.
We got a table instantly with about 30 minutes left for brunch. The menu didn’t have many options for people who don’t eat pork, so we decided to wait until lunch started. It took about 45 minutes for them to actually switch over from brunch to lunch, which is kind of crazy because they were supposed to start lunch at 12pm but didn’t get our food until 12:40. I would understand if the food was spectacular but it was alright.
We were greeted by one waitress(Morgan) who brought us waters and menus, and another waitress(Marisa who was supposed to be our actual server) came to take the order. And then we never saw her again, except when the food came out cold.
Our order did not come out as ordered, one had no coleslaw, and the bun was stale. The other order’s fries were cold, floppy and covered with so much salt it could’ve sent me to the hospital. When Marisa asked if we needed anything, we asked for ketchup, hot sauce, and a napkin. She never reappeared with any of those things. Instead, we had to ask the other girl, Morgan, who saved the day! But by the time the food was uneatable. We were also missing the sauces that were supposed to come with our food. This place is a JOKE but this is probably the best this island can offer.
Morgan was essentially our waitress and got us everything we needed. She provided us good service. Marisa was absolutely terrible. We MIGHT have enjoyed the food if it wasn’t for the terrible service we received from Marisa.
Food was magnificent. Each course was carefully paired with expertly curated wines. Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Great as always!
Atmosphere: 5
Food: 5
Service: 5
Real pleasant outside bar and atmosphere. Our appetizer and drinks were nicely prepared.
Atmosphere: 5
Food: 5
Service: 5
The best restaurant on the island.
Atmosphere: 5
Food: 5
Service: 5
Great food and drinks! Surprised how good it was.
on line it shows open until 4pm on sundays. got there at 1:45. a waitress cam up and said they were closing at 2pm. said we could still order. told us if we sit at the bar we could be served faster. so we sat down. a man came up and said we are closed. when i told him that the waitress said we could still order he asked "what waitress?" i didn't know her name. then he said nope we are closed...everything is closed. just plain rude!
This used to be my favorite place on the island because it’s the only real cocktail bar with an expansive liquor selection. Came back this summer to find that the usal, very experienced bartenders are no longer there and have been replaced by a staff who is putting like 3 oz of aperol in an aperol spritz. Very bummed as I have always looked forward to visiting every summer and now have no place on the island to get a craft cocktail. Everything else is great and the bartenders service was quick and they were very kind. Just sorta feel like you should properly train your bar staff better if you expect them to work somewhere that’s so cocktail centered. Truly just sad my favorite spot is no longer good. Bring back the old bartenders!!
Atmosphere: 2
Service: 2
Extraordinary food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cava, Peri Peri Shrimp & Crusty Bread, Mediterranean Platter, PBR Tallboy, Fried Chicken and Waffles an IH Classic
Restaurantji Recommends
We ate here twice today. The food was excellent and the dinner creations were fantastic. Highly impressed with the food and reasonably priced dishes. Will definitely return if we are ever on the island again.
Atmosphere: 5
Food: 5
Service: 5
Our favorite place to eat on
Atmosphere: 5
Food: 5
Service: 5
Thoroughly impressed and pleased with the food here. Likely the tastiest dinner on the island. Staff was friendly and helped with recommendations. Specials and regular menu were both delicious. I will certainly want to visit again.
Atmosphere: 4
Food: 5
Service: 5
Got seated and waited 10 mins before going to the bar to see if we should just order drinks from there they said a server would be there shortly. Waiting 10 more mins went to the bar again. Was told they couldn’t sever us a server would come and take our order. Waited 5 additional minutes(25mins total)
Zero service. We just left. They were not busy.
Atmosphere: 1
Food: 1
Service: 1
Love their specials that are posted at 6PM. Always good choices. Servers are friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat & Cheese Tray
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