Placed an online order. Waited 10 minutes. 5 minute drive. Still was told to pull over for more than 5 more minutes. Was told they were busy. Not ONE car pulled into the drive thru while I was there. ONE car in the parking lot. Was told they were short staffed. I thought that excuse went out with covid. Seriously? Get these people more help!!
Frank Klebs
I really enjoy the location on S. Waters St. in Kent. Its never overly busy so they invest the effort into customer service and food preparation. The managers are polite and diligent in response to questions. The service staff is full of smiles that give this location a relaxed vibe.
Atmosphere: 3
Food: 3
Service: 5
Cap Jr.
Young kid doing sandwiches had dangling ear buds and every time he'd move his ear buds would hit against everybody's sandwiches. Absolutely disgusting and wild the manager on duty (grey haired guy) would allow this. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Becky Tarka
I went here for the first time in months. The first hamburger I ordered had no condiments at all. Gave a second chance. Mistake. Food was cold. Bun was stale and fries barely warm.
Atmosphere: 1
Food: 1
Service: 1
Darnell White
Horrible service as far as a half cooked whopper jr and the time it took to prepare when I was the only customer.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Whopper Patty
Wayne Thomas
Horrible service
Atmosphere: 2
Food: 4
Service: 1
Clifford
Best fries around! Mickey Dees don't touch them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Marcena Chavez
Slow service with lack of attentiveness. Watched out food be prepared and just sitting there, had to call to the back to have someone bring it to the counter
Atmosphere: 3
Food: 4
Service: 2
Tyler Belan
Sat in the drive thru for over 8 minutes before being allowed to place our order. No one in the lobby, no one ahead of us in the drive thru. Employees were extremely rude.
If you're really in the mood for Burger King, drive an extra 15 minutes to the one in Stow, and you'll have better food AND have the food faster. If I could rate lower than 1 star, I would.
Atmosphere: 1
Food: 1
Service: 1
Robert Doerner
Ordered a number one with cheese and pickles only and got it with everything
Most rude service ever. App placed at wrong location then refunds you an insulting 3 dollar coupon for a 5 dollar order you can't use for 50 minutes. What in Gods name kinda of resolution is that. On top.pf that the managers rude. Do they spit on food ask yourself this.
Korban Berezne
The service was fast. Probably one of the better Burger Kings I've been to in years.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rodeo Burger
Jason Ink
Serving sizes especially the pop cup size is really shrinking. This is ridiculous because pop is the most highest profit item in a restaurant and they continue to shrink it down.
Kaylin Murphy
Half of my order was wrong did not get my drink. Very rude service
Atmosphere: 1
Food: 2
Service: 1
Stephen Mcvaney
Stupidest group of people I've ever seen cannot take o make an order I don't know how these idiots tie their shoes
Placed an online order. Waited 10 minutes. 5 minute drive. Still was told to pull over for more than 5 more minutes. Was told they were busy. Not ONE car pulled into the drive thru while I was there. ONE car in the parking lot. Was told they were short staffed. I thought that excuse went out with covid. Seriously? Get these people more help!!
I really enjoy the location on S. Waters St. in Kent. Its never overly busy so they invest the effort into customer service and food preparation. The managers are polite and diligent in response to questions. The service staff is full of smiles that give this location a relaxed vibe.
Atmosphere: 3
Food: 3
Service: 5
Young kid doing sandwiches had dangling ear buds and every time he'd move his ear buds would hit against everybody's sandwiches. Absolutely disgusting and wild the manager on duty (grey haired guy) would allow this. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
I went here for the first time in months. The first hamburger I ordered had no condiments at all. Gave a second chance. Mistake. Food was cold. Bun was stale and fries barely warm.
Atmosphere: 1
Food: 1
Service: 1
Horrible service as far as a half cooked whopper jr and the time it took to prepare when I was the only customer.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Whopper Patty
Horrible service
Atmosphere: 2
Food: 4
Service: 1
Best fries around! Mickey Dees don't touch them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Slow service with lack of attentiveness. Watched out food be prepared and just sitting there, had to call to the back to have someone bring it to the counter
Atmosphere: 3
Food: 4
Service: 2
Sat in the drive thru for over 8 minutes before being allowed to place our order. No one in the lobby, no one ahead of us in the drive thru. Employees were extremely rude.
If you're really in the mood for Burger King, drive an extra 15 minutes to the one in Stow, and you'll have better food AND have the food faster. If I could rate lower than 1 star, I would.
Atmosphere: 1
Food: 1
Service: 1
Ordered a number one with cheese and pickles only and got it with everything
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Most rude service ever. App placed at wrong location then refunds you an insulting 3 dollar coupon for a 5 dollar order you can't use for 50 minutes. What in Gods name kinda of resolution is that. On top.pf that the managers rude. Do they spit on food ask yourself this.
The service was fast. Probably one of the better Burger Kings I've been to in years.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rodeo Burger
Serving sizes especially the pop cup size is really shrinking. This is ridiculous because pop is the most highest profit item in a restaurant and they continue to shrink it down.
Half of my order was wrong did not get my drink. Very rude service
Atmosphere: 1
Food: 2
Service: 1
Stupidest group of people I've ever seen cannot take o make an order I don't know how these idiots tie their shoes
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