Chipotle Mexican Grill
429 E Main St, Kent
(330) 673-9665
Recent Reviews
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If you are out of ingredients, you should discount the price. Quality and portion have dropped drastically while prices have risen.
Atmosphere: 4
Food: 3
Service: 4
Chicken was burnt and my rice was hard and the food was completely not eatable, staff was extremely disengaged when I came for my online order and were super rude. Chips were disgusting and soggy and stuck together.
Atmosphere: 1
Food: 1
Service: 1
This chipotle has been going down hill quick, had a bad experience a few weeks back and decided to not go to this location for some time.. decided to finally give them a chance and it only got worse from the last time.. time for corporate chipotle to step in and do something about it
This place gets worse by the day. I don’t leave bad reviews but this is crazy to me. The fact that I get barely any food anymore along with the fact they are always out of something is wild. I got to the register with my bowl to pay and I asked for a vinaigrette and the guy said they’re out. So I look down in the cooler where they grab them from, and there’s a bunch still in there. Like why
Atmosphere: 1
Food: 2
Service: 1
Two days I went here at 9pm they had NO CHICKEN OR WHITE RICE AND THE YOUNG LADY HAD AN ATTITUDE ON THE LINE SMH.. it was only 9pm they close at 11pm they need to do better with the food at night shift!!! They turn completely different at night sadly.
Atmosphere: 1
Food: 1
Service: 1
the speed with with they made my bowl and checked me out was honestly inspiring
Atmosphere: 5
Food: 5
Service: 5
Out of most of the things one would like to have in a bowl
Atmosphere: 1
Food: 1
Service: 1
I asked for double white and the employee had crazy attitude like I was personally taking food from her mouth. She refused to give double white until her manger said it is fine. The whole time however, she was saying I'm going to charge u extra for white rice. The only good part of the experience was the cashier and me leaving.
To whoever made my burrito bowl tonight: I love
Atmosphere: 5
Food: 5
Service: 5
I have an obsession with chipotle but sometimes certain locations don’t taste as good or as good quality this location always hits the spot even pick up or delivery gives a good amount of food always and the service is super nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always out of chips and guac.
Atmosphere: 3
Food: 3
Service: 2
I got my order today (2x white rice, black beans, steak, corn salsa, sour cream, and cheese) and came home to find only about 10 pieces of steak (after they attempted to charge me for double steak.) I tried to get past that as I work in the service industry myself and am not one to complain over anything but there was something obviously spoiled in the food making it awfully sickly sweet. There were rotten jalepenos spread throughout the salsa in my bowl. I’m appalled! Also did not give me my receipt and just walked away after ordering. Bad all around.
Atmosphere: 1
Food: 1
Service: 1
Ordered Mexican spriteDid not receive
Food: 5
Service: 3
Ok, changed my rating, why.. Every time I place a mobile order and ask for double rice. Why is there less rice then the normal portion? Did they not read the order or they just don't care. I'm not the only person they have done this to. Order your food from the Stow branch. It's perfect every time. At least the girl at the window was nice. That's why I at least gave it 2 stars
Atmosphere: 5
Food: 1
Service: 1
Felt very rushed while getting my bowl, didn’t listen to my requests
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