McDonald's
1280 S Water St, Kent
(330) 678-8665
Recent Reviews
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It’s a standard Mickey Ds .. the burger is like eating a hunk of dust, the fries are some weird mix of styrofoam and cardboard. But it’s somewhat edible.
Atmosphere: 1
Food: 2
Service: 3
The girl at the window has been nothing but insanely rude to me three times, genuinely snipping at both me and my parents for no good reason, and has done this more than three times so like how do you keep an employee like that around? Who does nothing but be passive aggressive and rude with customers.
Atmosphere: 3
Food: 3
Please get bro a beard net in that kitchen 😫🤮🤮
lazy rude guy is always mean in drive thru when i come thru...he also lied about the ice cream machine not working...i guess bc he didnt want to make it...mgmt didnt care and later confirmed that he was lying
Atmosphere: 1
Food: 1
Service: 1
At this McDonald's, the service is terrible. I waited 15 minutes for a small Shamrock Shake and a double hamburger inside the restaurant. The floors were dirty and unsanitary, and the burger patty tasted burnt. The girl standing next to us waited 20 minutes for a similar order. They seem to prioritize the drive-through over customers dining inside. I might not come back. 😕
Atmosphere: 2
Food: 2
Service: 1
Was going to leave a review about how they tried to go around my discount code and charge me easily double what my total woulda been if they gave me what I wanted, but one employee actually stopped and let me change it to what I actually wanted and saved me at least 6 dollars. Shoutout to the employee in the white puffy coat 🙏
Atmosphere: 1
Food: 2
Service: 3
No issues with the staff—they’re friendly and helpful. The problem is with the food itself. The quality has gone downhill, and the standards are clearly falling.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Big Mac, Lava Cake
I've never gotten anything good from here. I heard breakfast is fine but don't go there after lunchtime it's the worst just go to the burger king down the street it's always fresh and tasty
Atmosphere: 1
Food: 1
Service: 1
This place has went downhill within the period from covid till now. The service is sub par, food is never warm and don't get me started on the staff! Reach out to corporate and get nothing but a gift card to use for your trouble. Save your time and effort and drive to stow or brimfield.
Atmosphere: 3
Food: 3
Service: 1
Ordered breakfast shortly after they opened. Had to go through drive-thru twice to get someone's attention. Wouldn't have bothered me, but my food wasn't hot either. How was my food not hot when they just opened? Never again. There's a better McDonald's down the road.
Restaurantji Recommends
Inside is closed, no notices on doors. App is still allowing counter orders (I've seen that it can be set to only allow drive thru pickup in the app when a location must operate drive thru only) - if you place an order for the counter, you'll be waiting for an eternity in the drive-thru anyway.
Please provide notice on your doors when the dining room is unavailable, and follow what procedures need done to reflect that in mobile ordering.
Always great to sit back and enjoy a cup of coffee, and unwind
Atmosphere: 5
Food: 4
Service: 5
McD's is McDs. Taste the same no matter which one ..
Atmosphere: 3
Food: 3
Service: 4
This place is hit or miss. Morning crew is great, any other time, the order is usually wrong.
Atmosphere: 3
Food: 3
Service: 5
Horrible customer service. I waited 20 minutes for my curbside order..had to go inside to get it. Rude employees ignored customers
Atmosphere: 1
Food: 3
Service: 1
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