This hotel is our “go to” facility when traveling to northeast Ohio on business with Kent State University. Convenient to downtown and campus, it’s a five star facility with a great staff!!! You won’t be disappointed.
jadimaria9
Great location. Clean and access to many services, food and shops. Rooms were spacious and clean. Only dig is that for the three day stay, we got no housekeeping service even though we were promised we would.
stewartharris2023
Overall good experience. Parking is across the street. restaurant seemed OK. I did not try the food but it looked appetizing, and the bar was efficient and decently priced. Location is good and with in walking distance to multiple restaurants. I would stay there again no problem, if the need aroused.
LE19473
Needed to find a hotel last minute for myself and my daughter. Was very pleased with the ease of parking and the safety of the parking garage. Overall, exceeded expectations. Spacious room, great shower, comfy bed, very clean, awesome staff.
taiivari
It was raining and there is NO shelter to unload vehicle. Both customes are handicaped and it was VERY VERY hard to unload car on the small hill and push cart into lobby. Cart wanted to go into street.
Sanjeev_Sharma
Though the place is okay its confusion all over here The restaurant is just up to the mark. They would keep you on hold for ever as I presume no one knows whats happening. Well they provide parking at a cost but if u extend your stay there needs to be a way to extend the parking in the card they provide automatically Not worth the price they charge
brendynelson
Ive stayed many times over the years and enjoy coming back here. I hadnt been since covid and was happy to see that very little had changed and still had all the local amenities. If I could critique at all, continental breakfasts used to be inclusive in the room cost, it now isnt and $7.45 for what might only be a coffee and a slice or two of toast seems excessive but wouldnt stop me returning.
meyersam2023
Overall, the stay was pleasant and the service was good. I did no like the extreme price increase from my previous stay. Prices may fluctuate a bit, but this overnight stay was nearly double my previous stay this past summer.
4rpcbt9hvr
The staff was friendly, courteous, and helpful. The rooms were large and clean. The location is perfect for a visit to anything in Kent. I would definitely recommend this hotel for anyone traveling to the area.
jrhoad960526
The staff is great. Very friendly and helpful. Rooms are nice. The location is good if you are visiting the University. Restaurant is good too, with a nice menu. In short, the KSU Hotel and Conference Center is a gem in Downtown Kent.
Staff was A+. Always friendly, eager to help no matter the time. Room clean as was hotel. Walking distance to all the bars, restaurants and university. A little on the pricey side, which can add up for multiple days. For short stays, you can’t beat the convenience. We’ve stayed here 4 times and always had top service.
4mo1436cbg
I was there 7/13-7/14. The night desk manager was the highlight of the hotel. She was cool under pressure of what appeared to be an upset lodger on the phone. She hung up, smiled and was a delight and extremely helpful in getting me phone block. Always being sweet. My check in and check out desk managers were professional, but no personality or smiles.
smith301
We decided to try the KSU Conference Center and Hotel for our annual strategic planning session. The facilities were excellent, the catering was handled superbly, and the stateroom accomodations were clean and comfortable. We worked mostly with Brittany and Sara, and were taken care of every step of the way. We have already decided to make the KSU conference center and hotel our destination for next year. Thank You for making our stay a great one.
ll0ng22
Stayed for our Anniversary. They left us a complimentary bottle of Champagne, which was a nice touch. Room was clean & well maintained. Staff friendly. Would definitely stay here again. Convenient location for downtown Kent. Walkable to many restaurants & to KSU campus.
jmaddison2023
We came with our daughter for freshman orientation at KSU. The property is lovely and well maintained. The staff is friendly and attentive to your needs. The room was clean and nicely appointed. I slept well on the mattress and pillows. I was very happy with that. This was our second stay here and we'll return for more.
This hotel is our “go to” facility when traveling to northeast Ohio on business with Kent State University. Convenient to downtown and campus, it’s a five star facility with a great staff!!! You won’t be disappointed.
Great location. Clean and access to many services, food and shops. Rooms were spacious and clean. Only dig is that for the three day stay, we got no housekeeping service even though we were promised we would.
Overall good experience. Parking is across the street. restaurant seemed OK. I did not try the food but it looked appetizing, and the bar was efficient and decently priced. Location is good and with in walking distance to multiple restaurants. I would stay there again no problem, if the need aroused.
Needed to find a hotel last minute for myself and my daughter. Was very pleased with the ease of parking and the safety of the parking garage. Overall, exceeded expectations. Spacious room, great shower, comfy bed, very clean, awesome staff.
It was raining and there is NO shelter to unload vehicle. Both customes are handicaped and it was VERY VERY hard to unload car on the small hill and push cart into lobby. Cart wanted to go into street.
Though the place is okay its confusion all over here The restaurant is just up to the mark. They would keep you on hold for ever as I presume no one knows whats happening. Well they provide parking at a cost but if u extend your stay there needs to be a way to extend the parking in the card they provide automatically Not worth the price they charge
Ive stayed many times over the years and enjoy coming back here. I hadnt been since covid and was happy to see that very little had changed and still had all the local amenities. If I could critique at all, continental breakfasts used to be inclusive in the room cost, it now isnt and $7.45 for what might only be a coffee and a slice or two of toast seems excessive but wouldnt stop me returning.
Overall, the stay was pleasant and the service was good. I did no like the extreme price increase from my previous stay. Prices may fluctuate a bit, but this overnight stay was nearly double my previous stay this past summer.
The staff was friendly, courteous, and helpful. The rooms were large and clean. The location is perfect for a visit to anything in Kent. I would definitely recommend this hotel for anyone traveling to the area.
The staff is great. Very friendly and helpful. Rooms are nice. The location is good if you are visiting the University. Restaurant is good too, with a nice menu. In short, the KSU Hotel and Conference Center is a gem in Downtown Kent.
Restaurantji Recommends
Staff was A+. Always friendly, eager to help no matter the time. Room clean as was hotel. Walking distance to all the bars, restaurants and university. A little on the pricey side, which can add up for multiple days. For short stays, you can’t beat the convenience. We’ve stayed here 4 times and always had top service.
I was there 7/13-7/14. The night desk manager was the highlight of the hotel. She was cool under pressure of what appeared to be an upset lodger on the phone. She hung up, smiled and was a delight and extremely helpful in getting me phone block. Always being sweet. My check in and check out desk managers were professional, but no personality or smiles.
We decided to try the KSU Conference Center and Hotel for our annual strategic planning session. The facilities were excellent, the catering was handled superbly, and the stateroom accomodations were clean and comfortable. We worked mostly with Brittany and Sara, and were taken care of every step of the way. We have already decided to make the KSU conference center and hotel our destination for next year. Thank You for making our stay a great one.
Stayed for our Anniversary. They left us a complimentary bottle of Champagne, which was a nice touch. Room was clean & well maintained. Staff friendly. Would definitely stay here again. Convenient location for downtown Kent. Walkable to many restaurants & to KSU campus.
We came with our daughter for freshman orientation at KSU. The property is lovely and well maintained. The staff is friendly and attentive to your needs. The room was clean and nicely appointed. I slept well on the mattress and pillows. I was very happy with that. This was our second stay here and we'll return for more.