Pizza Hut

4118 OH-43, Kent
(330) 677-6767

Recent Reviews

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Tabatha Cooper

I live up the road from this place and I went there for lunch and I asked the manager when does the dining room close so I can come in here after I get off of work so I can get this toy out of this vending machine because I ran out of money playing the game and didn’t bring enough She told me the time and I was there well before the time and she purposely went out of her way to close the dining room so I couldn’t get the toy for the little girl that collects them that has sickle cell another encounter. I go up to the window the drive-through and I say hey my phone is broken. My apps not working. I need to order some pizzas and she says very vulgarly to me the manager. What do you want and I said never mind. I don’t want someone like you touching my food. I will go to another Pizza Hut and I left. Customer service sucks here and the manager should be fired.

Atmosphere: 1

Food: 1

Service: 1

Amanda Staubs

The girl was the only one working and we had a large party but she was friendly and did the absolute best. The food was delicious

Atmosphere: 5

Food: 5

Service: 5

Jen Chamberlin

Pizza Hut is usually really good but this one wasn’t that good
I ordered a full cheese pizza and it was soaked with grease it was not that good the grease overcame the taste
Come on pizza hit make it better or less expensive !!!

Atmosphere: 2

Food: 3

Service: 3

Rolanda Emery

I had a hot cheesy, nicely toasted pan crust personal pan pizza from the drive thru window! I was impressed w/minimal waiting!

Atmosphere: 4

Food: 4

Service: 4

Chris Cook

Order Sunday morning for 1115 pickup . Sat in drive thru till 1125 waiting for someone to come to window finally had to call. Pizzas and breadsticks were cold.

Atmosphere: 3

Food: 2

Service: 1

Christopher Liberatore

Buyer beware. Forced to tip almost %50 on an online order for carry out!? Glad I caught it. Welp, won’t be ordering from Pizza Hut anymore. That’s sad.

A W

Food sucked nothing was good about it.i got stuffed crust pepperoni pizza and bread sticks. They were hard and gross. No sauce. Pizza not that good. For 45$ I expected better.

Food: 2

Anne Lapuh

The girl who served us was great! She was pleasant & efficient. She had a nice pace and was very attentive. I had the chicken Alfredo melt. I was sooo good. I recommend it & will definitely order it again. The reason I gave two stars on the atmosphere was because the silverware was dirty. It was old, cheap, stained, and worn out. I tried to wipe it, but it was stained into the metal. I would hope Pizza Hut would think more of the customers dining experience than to expect them to use these junky utensils.

Atmosphere: 2

Food: 5

Service: 5

Michael Wyatt

Always a good experience here, consistent pizza hut. Never had a bad order or sloppy messed up food

Food: 5

Service: 5

Karmel Pugh

Soda fountain made drinks taste flat. They did give us bottles for free. Food was okay. Could of used more sauce on the wings. Guy who served us didn't really know anything. Looking at past reviews we won't be back to this pizza hut.

Atmosphere: 1

Food: 3

Service: 2

Susan schlarb

Terrible.... never came back to our table after giving our food. Didn't bring the check either. I guessed how much it was and left it on the table. We were the only two people in the restaurant!

Mike McDonough

Probably the best Pizza Hut pick up experience that we've had. Food was ready on time and served with a smile.

Food: 4

Service: 5

Danny Campbell

Worst pizza hut I ever dealt with... and if u deal with that big girl karie she is rude af hang up on us they can't keep staff but I see why who would work for that lady but I sat on hold for 2 hours and 37 minutes and they picked up and hung up they don't have drivers this pizza hut needs re staffed and re trained

Atmosphere: 1

Food: 1

Service: 1

Deanna Darrah

I tried to call for about 15 minutes to change the time of my order starting after I sent it and I cant get a hold of nobody.

Service: 1

Scott Wright

You order and pay for your food online. Then you get in your car and drive for 10 minutes, then get to the window to be handed a tip machine. For what? Literally handing me the food? It's messed up to do that to customers. Then u gotta feel bad like it's personal or something. I can't recommend places that do that bs on no valid merit!

Atmosphere: 3

Food: 3

Service: 3

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