they literally just make their own hours regardless of what times say online. literally one of the most inconsistent place in kent which is sad because it’s good. portions aren’t necessarily good so most times i feel like I need two sandwiches
Atmosphere: 2
Food: 5
Service: 1
Dee Irons
Great food people were friendly but not much contact with employees... definitely recommend going great place
Atmosphere: 4
Food: 5
Service: 4
Caden
Tiny portion of steak on the hoagie, more of a snack a meal
Atmosphere: 3
Food: 1
Service: 1
Dylan Thompson
Been a long time customer, decided to order tonight after not ordering for a few months. To my surprise, the restaurant is charging the same price for bowls that are half the size?? Food quality is still good but this will be my last time ordering.
Jordan Rebic
Great food, hot and fresh, you get what you pay for here. Definitely Recommend if in Kent OH
Atmosphere: 4
Food: 5
Service: 5
Oma Locher
I absolutely love this place, the menu is huge and I have never got something that wasn't delicious. When.me and my boyfriend who is a picky eater came here even he loved it. Highly recommend. The only complaint that I have is that it's a little pricy, but it's totally worth it for how much they load up your sandwich.
Atmosphere: 5
Food: 5
Service: 5
Katrina Bebee
My first and last time ordering from this place. Ordered 3 steak subs and 2 melts with fries and 2 iced teas. Ordered was placed online and my son picked it up, got home opened the stapled bag and 1 steak was missing and one melt wasn't the one I ordered, proceed to call the restaurant. A female answered (which I now know was the manager), I started to explain the missing sub and wrong melt and she cut me off saying she bagged everything and all sandwiches were in the bag. I proceeded tell her she missed a sub when she started reading back what I ordered. I told her she didn't need to read back the order because I knew what I ordered and paid for. She proceeded to read off the receipt and my husband jumps on the phone, he tried telling again about the missing sub when I guess she realized she missed bagging the one sub. My husband than ask if she could have the sub delivered and she says no, that she will refund the missing sub. Then my husband asked if he could speak with the manager dye to her rudeness and she tells him that she is the manager. Husband asked for a corporate number she tells him he can find it himself and hung up on him! He calls back and she says the line dropped. To the owner your so called manager was very rude, she did not even apologize for the mistake and implying that I lied about receiving the sub.
Atmosphere: 1
Food: 1
Service: 1
T K
Every time you try and order, they either don’t answer their phone, they have turned off ordering online, or both… Absolutely ridiculous.
Service: 1
Jamal Jackson
YOU GOTTA COME GET YOU ONE OF THESE IDC WHAT YOU GOT GOING ON!! 10 STARS FLAT OUT
Atmosphere: 5
Food: 5
Service: 5
Michael L Myers
Kent's home of the cheese steak. Great variations off the classic.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: The Steak-Eez, Bacon Cheese Fries, Philly Steak Bowl
Regardless of the time or day, their food always exceeds expectations. The staff is very easy going and friendly. The menu has something for everyone, and they are patient and happy to allow you to take the time to read everything. Delicious every time!
Atmosphere: 5
Food: 5
Service: 5
John Gaddis
Return visitor. The food was just as good as the first time. I have added this Steak-EEZ to my must-stop place when visiting Kent. Good value as well.
Atmosphere: 5
Food: 5
Service: 5
Caleb Shafer
Ordered my usual fry bowl for pickup. When I grabbed it and got home to eat, it was half the size as usual. If you’re gonna shrink the bowl at least shrink the price.
Laura Boyd
The fact that I was missing fries and the manager attacked me for it. Didn't even want to come up with a solution. He thought he was right and knew he was right and that's all that mattered. Well now he's never getting my money again. If you own this place you might want to fire him. He's losing your business fast. I post this because it's real
they literally just make their own hours regardless of what times say online. literally one of the most inconsistent place in kent which is sad because it’s good. portions aren’t necessarily good so most times i feel like I need two sandwiches
Atmosphere: 2
Food: 5
Service: 1
Great food people were friendly but not much contact with employees... definitely recommend going great place
Atmosphere: 4
Food: 5
Service: 4
Tiny portion of steak on the hoagie, more of a snack a meal
Atmosphere: 3
Food: 1
Service: 1
Been a long time customer, decided to order tonight after not ordering for a few months. To my surprise, the restaurant is charging the same price for bowls that are half the size?? Food quality is still good but this will be my last time ordering.
Great food, hot and fresh, you get what you pay for here. Definitely Recommend if in Kent OH
Atmosphere: 4
Food: 5
Service: 5
I absolutely love this place, the menu is huge and I have never got something that wasn't delicious. When.me and my boyfriend who is a picky eater came here even he loved it. Highly recommend. The only complaint that I have is that it's a little pricy, but it's totally worth it for how much they load up your sandwich.
Atmosphere: 5
Food: 5
Service: 5
My first and last time ordering from this place. Ordered 3 steak subs and 2 melts with fries and 2 iced teas. Ordered was placed online and my son picked it up, got home opened the stapled bag and 1 steak was missing and one melt wasn't the one I ordered, proceed to call the restaurant. A female answered (which I now know was the manager), I started to explain the missing sub and wrong melt and she cut me off saying she bagged everything and all sandwiches were in the bag. I proceeded tell her she missed a sub when she started reading back what I ordered. I told her she didn't need to read back the order because I knew what I ordered and paid for. She proceeded to read off the receipt and my husband jumps on the phone, he tried telling again about the missing sub when I guess she realized she missed bagging the one sub. My husband than ask if she could have the sub delivered and she says no, that she will refund the missing sub. Then my husband asked if he could speak with the manager dye to her rudeness and she tells him that she is the manager. Husband asked for a corporate number she tells him he can find it himself and hung up on him! He calls back and she says the line dropped. To the owner your so called manager was very rude, she did not even apologize for the mistake and implying that I lied about receiving the sub.
Atmosphere: 1
Food: 1
Service: 1
Every time you try and order, they either don’t answer their phone, they have turned off ordering online, or both… Absolutely ridiculous.
Service: 1
YOU GOTTA COME GET YOU ONE OF THESE IDC WHAT YOU GOT GOING ON!! 10 STARS FLAT OUT
Atmosphere: 5
Food: 5
Service: 5
Kent's home of the cheese steak. Great variations off the classic.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: The Steak-Eez, Bacon Cheese Fries, Philly Steak Bowl
Restaurantji Recommends
Regardless of the time or day, their food always exceeds expectations. The staff is very easy going and friendly. The menu has something for everyone, and they are patient and happy to allow you to take the time to read everything. Delicious every time!
Atmosphere: 5
Food: 5
Service: 5
Return visitor. The food was just as good as the first time. I have added this Steak-EEZ to my must-stop place when visiting Kent. Good value as well.
Atmosphere: 5
Food: 5
Service: 5
Ordered my usual fry bowl for pickup. When I grabbed it and got home to eat, it was half the size as usual. If you’re gonna shrink the bowl at least shrink the price.
The fact that I was missing fries and the manager attacked me for it. Didn't even want to come up with a solution. He thought he was right and knew he was right and that's all that mattered. Well now he's never getting my money again. If you own this place you might want to fire him. He's losing your business fast. I post this because it's real
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
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