Subway
1709 E Main St, Kent
(330) 673-7821
Recent Reviews
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Generally this subway is talked up about being one of the better! .I came in tonight', got a chicken bacon ranch on wheat. I got that, but way shortage on the chicken!! Why, the person didn't wanna get a new meat bin?So I was shortaged, on my meat, whether this person knew me or not!! Which, they did, and still choose to cheat me outta my reg meat.not a practice I'm in practice w ! I pay for my food! Period,point, blank!!!! I want, the basic for my sub!! Js. No names are mentioned. For good reason! I'm not out to harm anothers job. But do pay attention to, family is still a paying customer, whether they knew u worked their or not!! Js 😕🙁😕🙁
Customer service at this location needs improvement.
I placed an online order because I work all day, and I just wanted to walk in, get my food, and walk out; I didn’t really want to talk to anyone. This was my first meal of the day, and it’s 6 pm. So on my sandwich, I asked for extra meat and veggies. When I got there, there were three workers and two other customers. So they weren’t busy at all. My food was done, and my drink was right next to it on the online order counter. I ordered a drink, but I didn't think it was mine because it was warm and it had a straw already in the drink. I've never been to a fast food restaurant where they put my straw in. I asked for a cup, and the worker said, Oh, that one is yours, which I thought was weird because why did a worker put a straw in my drink? I asked for a new drink cup because I was weirded out; they got me a new cup, but they gave me a weird look, like I was crazy. When I got home, I opened my sandwich, and there was nothing between the bread, no extra meat, no extra veggies. The only thing they put on extra was the sauce. The amount is because it was just crazy; it was swimming in. I couldn't believe the lack of filling in my sandwich, especially after the strange encounter with the worker at the restaurant. It made me question their attention to detail and quality of service. I’ve had problems here before, but I just thought they were having a bad day, but it’s not a bad day; it’s a bad store.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
Ordered a pretzel and sandwich online got a unsalted bread stick and some saucy bread. Keep up the great(lazy) work
Atmosphere: 1
Food: 1
Service: 2
They don't know how to make a sub
Service: 1
Walked in at 6 this evening. 2 girls working on making one 12" sandwich each. I stood at the counter to order for 5 minutes and neither employee looked up, greeted me or said I'll be with you in a moment. I was the only customer there so I walked right past the girls and they never said one word to me! I walked out and they couldn't have cared less! I'll go out of my way to avoid the Subway forever. Hopefully the ownership of this store reads this! While I was standing waiting for someone to take my order another girl walked out from the back area looked me in the eye, turned around and went back where she came from! Extremely disappointed ??
Service: 1
I only gave them a full 1Star because it won't allow less then that. We ordered from here multiple times and our order was messed up.
I called the store, the mgr on duty didn't care. So I don't care right the
Food: 1
Service: 1
The food was okay, but the service was not great. The workers did not change their gloves between touching sandwiches, surfaces, doors, and register area. I did not order tuna on my sandwich but it tasted fishy. The sandwich made next to mine had tuna, so I think it transferred from the workers dirty gloves. I don’t recommend eating here if you have any food allergies / intolerances.
Dietary restrictions: Workers do not change their gloves, so crossover of food between sandwiches happens. Not safe for food allergies and restrictions
Atmosphere: 3
Food: 2
Service: 1
There fountain machine has been broken everytime I've come in here for the past year, really shows how much the owners don't care
Atmosphere: 2
Food: 2
Service: 1
Terrible experience overall, the two women working the counter seemed like they had no idea what they were doing. We entered with no line ahead of us and for two subs it took about 10-15 minutes. They were not very well trained as well as extremely rude to my wife.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We ordered our food and sat down inside to eat as soon as we sat down the employee turned the music up to the point I felt very uncomfortable and didn't even have the courtesy to ask if music was to loud, floor was soo sticky be soda machine and soda sprayed all over when you tried to fill your cup.
Atmosphere: 1
Food: 5
Service: 2
I work nearby til 9 pm, and it keeps closing a whole hour early than they supposed to. One time a person literally locked it as soon as I got to the door.
I work nearby til 9 pm, and it keeps closing a whole hour early than they supposed to. One time a person literally locked it as soon as I got to the door.
Paid $26 just to get all bread very little vegetables and meat... so little stuff inside all you taste is bread... worst food ever... don't think I will ever eat subway again ...I can make my own cheaper with more toppings inside....
Wheelchair accessibility: None existence
Atmosphere: 1
Food: 1
Service: 1
WORST SUBWAY IN AMERICA!Mean and just offensive to 12 year old daughter.Made us wait 40 minutes for 4 subs pre-ordered.on app. with no one in line and four people on staff.
Kid-friendliness: LMBO - NOT AT ALL!!!
Parking: Horrible - shares a lot with 17 other businesses
Wheelchair accessibility: Lol - don't even try it during lunch or dinner.
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