Always a fun selection of coffee flavors, but they also offer teas, energy drinks, and other non coffee options. I can't speak personally on the food, but there are plenty of options for vegan, gf, and typical!
Atmosphere: 4
Food: 4
Service: 5
Sarah K
Coffee was really good, food was pretty good, our table was a little dirty and the chairs were sparse. A little pricey for a college student no doubt. All in all, neat little joint. I love downtown Kent.
Atmosphere: 5
Food: 4
Service: 4
Jeremy Reger
I drove 2 hours for this and wanted it to be amazing.. The atmosphere and service were incredible.. I could hang out here forever.. the coffee was on par.. not incredible.. the pastries.. not good.. like had to force myself to finish the cinnamon roll and muffin
Atmosphere: 5
Food: 3
Service: 5
C H
Ordered a hot chocolate and they forgot the chocolate. Literally gave me a cup of basically steamed milk. Now that classes are back in session their service and quality has gone through the floor. I would avoid this place until the semester is over and maybe they can get their act together again.
s c
One of the worst business owners I have ever encountered in my life. The reviews about the owner yelling at employees or being rude to them behind the bar are very true and it’s even worse behind the scenes. I could go on for hours but I’ll name just a few major things.
Don’t go here unless you want to support a business owner who calls every single one of her employees lazy because of one training inconsistency. Training is her job as the owner of a small business but she deflects her incompetence on her employees. This happened on multiple occasions.
Cutting hours to “save” on labor, leading to short staffing if there’s any sort of rush (aka more $$$ in the owners pocket), lack of transparency about how tips are split (talks in circles until you’re tired of listening to her), pays less than minimum wage and expects maximum effort, yet somehow doesn’t recognize her employees for their efforts, etc etc etc— it’s sad.
She uses the cheapest possible avenue for her offerings. Costco pastries (not the majority, but some things that could easily be sourced by the other businesses she buys from), Costco milks (not even the barista blend that’s standard almost everywhere else), the cheapest matcha, 2% milk being the standard for lattes instead of whole… the cheapest everything. She doesn’t care about the quality of product she’s pushing out, which is extremely obvious when you realize 90% of her staff doesn’t know how to dial in the espresso machine, let alone how that reflects in the shots.
If you’ve ever encountered an employee here who seems confused about the menu, training inconsistencies, or price inconsistencies— just know it started at the top. Trying to get a straightforward, consistent answer out of her, about her own policies and procedures that she created, is like pulling teeth.
This is just one person revealing the realities of everyone who’s worked here since the new owner took over. People deserve to know what kind of business owner they’re supporting.
EDIT: someone reported my review and had it hidden. What a gem.
Connie Rodriguez
I’ve had their vanilla cold brew and it was delicious and the girls there were very nice. Everytime we stop by it’s always a good experience
Atmosphere: 5
Food: 4
Service: 4
Debbie Gill
Love the coffee!! I also like that this little shop caters to gluten-free and vegetarian and vegan people! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Phil C
Good service in the frappe was fantastic. But the boozy drinks are not served on Sunday.
I appreciate them offering a vegan breakfast sandwich. The coffee is good as well.
Steven Yashnik
Girls at the counter were snotty and rude about me ordering 2 drinks a sandwich and a pastry. I got some sort of special matcha that wasn’t green, but blue. Didn’t taste like matcha. Asked the girl who made if it was what I ordered and she gave me a mean look and attitude about the color of the powder. I tipped $10 for 50 cents service
Atmosphere: 2
Food: 3
Service: 1
Stacy Wood
The BEST white chocolate mocha! Better than Starbucks!
Atmosphere: 5
Service: 5
Genaveve Waggoner
I never leave reviews on places EVER! But I was so disappointed in the food i got, i waited 15 mins on a “sandwich” that was just burnt wonder bread and sloppy. I know it’s a coffee shop and not a restaurant but i spent $15 on a sandwich that was cold and burnt.
Atmosphere: 2
Food: 1
Service: 2
WDan Dins
Nice place to chill and work on a laptop. Good coffee. A little overpriced though. I didn't try the food...
Always a fun selection of coffee flavors, but they also offer teas, energy drinks, and other non coffee options.
I can't speak personally on the food, but there are plenty of options for vegan, gf, and typical!
Atmosphere: 4
Food: 4
Service: 5
Coffee was really good, food was pretty good, our table was a little dirty and the chairs were sparse. A little pricey for a college student no doubt. All in all, neat little joint. I love downtown Kent.
Atmosphere: 5
Food: 4
Service: 4
I drove 2 hours for this and wanted it to be amazing.. The atmosphere and service were incredible.. I could hang out here forever.. the coffee was on par.. not incredible.. the pastries.. not good.. like had to force myself to finish the cinnamon roll and muffin
Atmosphere: 5
Food: 3
Service: 5
Ordered a hot chocolate and they forgot the chocolate. Literally gave me a cup of basically steamed milk. Now that classes are back in session their service and quality has gone through the floor. I would avoid this place until the semester is over and maybe they can get their act together again.
One of the worst business owners I have ever encountered in my life. The reviews about the owner yelling at employees or being rude to them behind the bar are very true and it’s even worse behind the scenes. I could go on for hours but I’ll name just a few major things.
Don’t go here unless you want to support a business owner who calls every single one of her employees lazy because of one training inconsistency. Training is her job as the owner of a small business but she deflects her incompetence on her employees. This happened on multiple occasions.
Cutting hours to “save” on labor, leading to short staffing if there’s any sort of rush (aka more $$$ in the owners pocket), lack of transparency about how tips are split (talks in circles until you’re tired of listening to her), pays less than minimum wage and expects maximum effort, yet somehow doesn’t recognize her employees for their efforts, etc etc etc— it’s sad.
She uses the cheapest possible avenue for her offerings. Costco pastries (not the majority, but some things that could easily be sourced by the other businesses she buys from), Costco milks (not even the barista blend that’s standard almost everywhere else), the cheapest matcha, 2% milk being the standard for lattes instead of whole… the cheapest everything. She doesn’t care about the quality of product she’s pushing out, which is extremely obvious when you realize 90% of her staff doesn’t know how to dial in the espresso machine, let alone how that reflects in the shots.
If you’ve ever encountered an employee here who seems confused about the menu, training inconsistencies, or price inconsistencies— just know it started at the top. Trying to get a straightforward, consistent answer out of her, about her own policies and procedures that she created, is like pulling teeth.
This is just one person revealing the realities of everyone who’s worked here since the new owner took over. People deserve to know what kind of business owner they’re supporting.
EDIT: someone reported my review and had it hidden. What a gem.
I’ve had their vanilla cold brew and it was delicious and the girls there were very nice. Everytime we stop by it’s always a good experience
Atmosphere: 5
Food: 4
Service: 4
Love the coffee!! I also like that this little shop caters to gluten-free and vegetarian and vegan people! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Good service in the frappe was fantastic. But the boozy drinks are not served on Sunday.
Atmosphere: 5
Food: 5
Service: 5
Excellent pastries, excellent coffee, outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Just a lovely little coffee shop in a more lovely downtown. The pastries and coffee were incredible. Wizard Frst was the highlight of our stay!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I appreciate them offering a vegan breakfast sandwich. The coffee is good as well.
Girls at the counter were snotty and rude about me ordering 2 drinks a sandwich and a pastry. I got some sort of special matcha that wasn’t green, but blue. Didn’t taste like matcha. Asked the girl who made if it was what I ordered and she gave me a mean look and attitude about the color of the powder. I tipped $10 for 50 cents service
Atmosphere: 2
Food: 3
Service: 1
The BEST white chocolate mocha! Better than Starbucks!
Atmosphere: 5
Service: 5
I never leave reviews on places EVER! But I was so disappointed in the food i got, i waited 15 mins on a “sandwich” that was just burnt wonder bread and sloppy. I know it’s a coffee shop and not a restaurant but i spent $15 on a sandwich that was cold and burnt.
Atmosphere: 2
Food: 1
Service: 2
Nice place to chill and work on a laptop. Good coffee. A little overpriced though. I didn't try the food...
Atmosphere: 5
Food: 3
Service: 3
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