let me give you some context. I’m a college student, Kent State to be exact. I’m currently a sophomore in college, and let me tell you. Every-time time I’ve ordered food from here whether it be via DoorDash, dining in or going to the drive-through. The experience is 10 out of 10. Despite what a lot of these reviews say I have not had a negative experience here. In fact the workers genuinely care about their job. there are days where I go out of my way to come to this fast food joint even if the roads are busy and the drive-through line is long, these workers care and I’ve never had a problem with my food. Do not let the negative reviews fool you
Atmosphere: 5
Food: 5
Service: 5
George Burns
I ran in to grab my order and leave and the worker was baffled I left my dog out in the car while I ran inside…. AC is on and windows are cracked and she kept staring out the window to get a view of of my vehicle details.
Atmosphere: 1
Food: 2
Service: 1
Robert Wilson
I was really surprised with how good the breakfast was. I will definitely be visiting again in the future
Food: 5
Service: 5
Austin Hiles
Didn’t give me my spicy nugs
Atmosphere: 1
Food: 1
Service: 1
Leondre Liddell
I highly recommend don't go to this store the manager has a very nasty attitude my food was old the burgers was very dry and cold like they had been sitting there for hours after returning to give back my food the manager opened the drive thru windows takes the food close the window in my face never apologize are anything after getting fresh food there was so much salt put on my burgers that I couldn't eat it so I called to speak with a manager of course the manager with the nasty attitude answer the phone I ask her name she said that's private information I ask what's your corporate number said she doesn't know it so I informed her that I would be leaving a review she did not care so please go to another Wendy the time was around 1:30 almost 2:00 when I went to this Wendy's people work to hard for there money to not get what they pay for Wendy's you all have to do better I want be back to Wendy's at any location
Food: 1
Service: 1
Harsha Vardhan
Worst service
Atmosphere: 1
Food: 1
Service: 1
Deb Gee
Came inside. For a coffee. If think morning manager not in good mood. Took money rang up at drive thru window. Gave no receipt. Waited saw her start coffee machine and right away gave me a coffee. Not warm and when I put in my travel mug, alot of coffee grounds at bottom. They used to gave great coffe. And were Friendly. NO MORE.
Atmosphere: 2
Food: 2
Service: 1
Kolbe Jeffery
I witnessed The manager (older blonde guy, few teeth) scream at the girl working the window so loud and aggressively that I could hear it through the window in the drive-through line. This left them, visibly distressed. I felt awful accepting food from this place given how they treat their employees. I will complain to corporate about this.
Food: 1
Service: 1
Rob Williams
Can't beat the prices
Atmosphere: 5
Food: 5
Service: 5
Greg Buell
Never even try to ask how these people retain their jobs. Total inability to get a single order right, out of the many times I’ve went. Writing this today, after they forgot both of our drinks and my second sandwich. Wasn’t even worth going back for the dumb face they put on like we’re lying when we say they forgot stuff.
This fast food place is absolutely horrible, they say they close at 2am but they close the diner/counter around 11pm. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Tasnia Rubaiyat Raisa
Come here if you got plenty of money and a good mood to ruin. Can’t make orders properly and doesn’t follow instructions. Not the first time. Only reason why I come here is because every other fast food is closed at that time. Taking my business fo sheetz from now on
Atmosphere: 1
Food: 1
Service: 1
S Hendrix
Terrible Wendy's. Not open when it says it will be. Long waits for food. Never has sauces or ketchup. Always missing items. Unprofessional staff. Rude. Don't order pick up on Doordash or ubereats because it will be a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Luke
Quality is not great. Food usually is worse than other Wendy’s locations. However, this location is still better than the one on 43 in Brimfield.
Chrisomorph (Chris)
This Wendy’s has to be the most incompetent fast-food place I’ve ever been to. I sat in the drive-thru for 15 minutes, waiting for someone—anyone—to take my order, only to give up and go inside, thinking it might be faster. Big mistake. Instead of working, two employees were too busy, FaceTiming, laughing, and goofing off like they were at a sleepover, not a job. And after all that? I still had to wait another 15 minutes for whoever was in the kitchen to slap together one small cheeseburger. It’s not like they were busy—there wasn’t a single other person in line. Absolute joke. I wasted my entire break and my money just to deal with this disaster of a restaurant. Never again.
Kid-friendliness: Don't trust your kids around these guys
let me give you some context. I’m a college student, Kent State to be exact. I’m currently a sophomore in college, and let me tell you. Every-time time I’ve ordered food from here whether it be via DoorDash, dining in or going to the drive-through. The experience is 10 out of 10. Despite what a lot of these reviews say I have not had a negative experience here. In fact the workers genuinely care about their job. there are days where I go out of my way to come to this fast food joint even if the roads are busy and the drive-through line is long, these workers care and I’ve never had a problem with my food. Do not let the negative reviews fool you
Atmosphere: 5
Food: 5
Service: 5
I ran in to grab my order and leave and the worker was baffled I left my dog out in the car while I ran inside…. AC is on and windows are cracked and she kept staring out the window to get a view of of my vehicle details.
Atmosphere: 1
Food: 2
Service: 1
I was really surprised with how good the breakfast was. I will definitely be visiting again in the future
Food: 5
Service: 5
Didn’t give me my spicy nugs
Atmosphere: 1
Food: 1
Service: 1
I highly recommend don't go to this store the manager has a very nasty attitude my food was old the burgers was very dry and cold like they had been sitting there for hours after returning to give back my food the manager opened the drive thru windows takes the food close the window in my face never apologize are anything after getting fresh food there was so much salt put on my burgers that I couldn't eat it so I called to speak with a manager of course the manager with the nasty attitude answer the phone I ask her name she said that's private information I ask what's your corporate number said she doesn't know it so I informed her that I would be leaving a review she did not care so please go to another Wendy the time was around 1:30 almost 2:00 when I went to this Wendy's people work to hard for there money to not get what they pay for Wendy's you all have to do better I want be back to Wendy's at any location
Food: 1
Service: 1
Worst service
Atmosphere: 1
Food: 1
Service: 1
Came inside. For a coffee. If think morning manager not in good mood. Took money rang up at drive thru window. Gave no receipt. Waited saw her start coffee machine and right away gave me a coffee.
Not warm and when I put in my travel mug, alot of coffee grounds at bottom.
They used to gave great coffe. And were
Friendly. NO MORE.
Atmosphere: 2
Food: 2
Service: 1
I witnessed The manager (older blonde guy, few teeth) scream at the girl working the window so loud and aggressively that I could hear it through the window in the drive-through line. This left them, visibly distressed. I felt awful accepting food from this place given how they treat their employees. I will complain to corporate about this.
Food: 1
Service: 1
Can't beat the prices
Atmosphere: 5
Food: 5
Service: 5
Never even try to ask how these people retain their jobs. Total inability to get a single order right, out of the many times I’ve went. Writing this today, after they forgot both of our drinks and my second sandwich. Wasn’t even worth going back for the dumb face they put on like we’re lying when we say they forgot stuff.
Improve your standards.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This fast food place is absolutely horrible, they say they close at 2am but they close the diner/counter around 11pm. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Come here if you got plenty of money and a good mood to ruin. Can’t make orders properly and doesn’t follow instructions. Not the first time. Only reason why I come here is because every other fast food is closed at that time. Taking my business fo sheetz from now on
Atmosphere: 1
Food: 1
Service: 1
Terrible Wendy's. Not open when it says it will be. Long waits for food. Never has sauces or ketchup. Always missing items. Unprofessional staff. Rude. Don't order pick up on Doordash or ubereats because it will be a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Quality is not great. Food usually is worse than other Wendy’s locations. However, this location is still better than the one on 43 in Brimfield.
This Wendy’s has to be the most incompetent fast-food place I’ve ever been to. I sat in the drive-thru for 15 minutes, waiting for someone—anyone—to take my order, only to give up and go inside, thinking it might be faster. Big mistake. Instead of working, two employees were too busy, FaceTiming, laughing, and goofing off like they were at a sleepover, not a job. And after all that? I still had to wait another 15 minutes for whoever was in the kitchen to slap together one small cheeseburger. It’s not like they were busy—there wasn’t a single other person in line. Absolute joke. I wasted my entire break and my money just to deal with this disaster of a restaurant. Never again.
Kid-friendliness: Don't trust your kids around these guys
Atmosphere: 1
Food: 1
Service: 1
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