The customer service is terrible here very rude and disrespectful employees.
R LeAnn
If you want not only late but cold food this is your place,, service is ALWAYS terrible, will not be returning, tried giving it a few chances but its never satisfactory, tell your servers to always give refills to not only one but ALL customers
Atmosphere: 1
Food: 2
Service: 1
Greg Masella
I just picked up a to go order, and the wings were so overcooked and dried out, they weren’t even edible. Plus it was cold. The potato wedges were so tiny. I won’t be back!
latoya smith
Horrible my boyfriend and I went here a couple days ago the service was bad. We waited for food for an hour then it was cold, the food we ordered was made wrong three times. Then the server argued with me about the food being ordered wrong, that she put in wrong. Then the manager wiped off the burger and tried to give it back to my boyfriend. Including when we tried to check out the energy of us being people of color was not pleasant. Basically being rude to us and we were done so wrong at this location the food, service and atmosphere was bad. If you are a person of color DO NOT GO TO THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
R Lo
We had a bad experience before with slow service and my fiance getting his food before me. We decided to give it another try. Well, here we are again with subpar service. I am currently watching my fiance eat his food that was delivered 10 minutes ago. I'm once again sitting here waiting on mine. What restaurant doesn't deliver both patrons their food at the same time? And this has happened twice.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Hodges
I go here for a weekly trivia game. If it wasn't for that, I doubt I would ever go. Food is mediocre at best. If you are fortunate enough to have Garrett as your server, service is excellent. The other servers in the bar area are not that good, and they are bordering on horrible or, at best, inattentive. That said, the dining room servers are pretty good.
Again, if it wasn't for the live trivia, I doubt I would ever go here.
Atmosphere: 2
Food: 2
Service: 5
Scott Harrington
Ordered cauliflower wings for my girlfriend and she got a few chicken ones mixed in
Food: 3
Kenneth Butler
Had the worst side of french fries I have ever been served. Dark brown (burnt) non more than an inch long. I cant believe my server did not look at my plate and see it as unacceptable. And no I don't want a side to take home with me to make up for it. You should not have to complain to get a decent meal.
Atmosphere: 4
Food: 1
Service: 3
Michael Youngerman
Love this place for football. Great wings and beer. Great employees make this a good place for parties
Joyce Battle
Their wings were horrible this visit. Very very dry and no flavor what so ever!!
The foot was tasty — just wish the wings were bigger. Our server Megan was very pleasant and attentive.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Kat Millhouse
Showed up after lunch rush. Service was no where to be seen. Finally, a manager saw me and quickly walked up to the counter. That's when they realized their printer hadn't printed the tickets. They weren't busy but it still took longer than the ticket said. Food was hot. Fries were not crispy as requested. Only a couple veggies. Overall good food. Service needs work.
Atmosphere: 5
Food: 4
Service: 3
Jeanette K
We are frequent flyers for the fairmont games during football season. I've been to many BDubs but this one is the best by far. The servers are great & food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Judy Weigandt
Parking: Jess R waited on me. She is amazing, friendly, professional, and eager to help. I would recommend this place, the food is great and ask for Jess R.
Poor service from what seemed like a drug using waitress twitching everywhere. Then had to get management to help and get the excuse were not usually this busy when it was a Saturday night but yet 11 out of 20 empty tables.
The customer service is terrible here very rude and disrespectful employees.
If you want not only late but cold food this is your place,, service is ALWAYS terrible, will not be returning, tried giving it a few chances but its never satisfactory, tell your servers to always give refills to not only one but ALL customers
Atmosphere: 1
Food: 2
Service: 1
I just picked up a to go order, and the wings were so overcooked and dried out, they weren’t even edible. Plus it was cold. The potato wedges were so tiny. I won’t be back!
Horrible my boyfriend and I went here a couple days ago the service was bad. We waited for food for an hour then it was cold, the food we ordered was made wrong three times. Then the server argued with me about the food being ordered wrong, that she put in wrong. Then the manager wiped off the burger and tried to give it back to my boyfriend. Including when we tried to check out the energy of us being people of color was not pleasant. Basically being rude to us and we were done so wrong at this location the food, service and atmosphere was bad. If you are a person of color DO NOT GO TO THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
We had a bad experience before with slow service and my fiance getting his food before me. We decided to give it another try. Well, here we are again with subpar service. I am currently watching my fiance eat his food that was delivered 10 minutes ago. I'm once again sitting here waiting on mine. What restaurant doesn't deliver both patrons their food at the same time? And this has happened twice.
Atmosphere: 1
Food: 1
Service: 1
I go here for a weekly trivia game. If it wasn't for that, I doubt I would ever go. Food is mediocre at best. If you are fortunate enough to have Garrett as your server, service is excellent. The other servers in the bar area are not that good, and they are bordering on horrible or, at best, inattentive. That said, the dining room servers are pretty good.
Again, if it wasn't for the live trivia, I doubt I would ever go here.
Atmosphere: 2
Food: 2
Service: 5
Ordered cauliflower wings for my girlfriend and she got a few chicken ones mixed in
Food: 3
Had the worst side of french fries I have ever been served. Dark brown (burnt) non more than an inch long. I cant believe my server did not look at my plate and see it as unacceptable. And no I don't want a side to take home with me to make up for it. You should not have to complain to get a decent meal.
Atmosphere: 4
Food: 1
Service: 3
Love this place for football. Great wings and beer. Great employees make this a good place for parties
Their wings were horrible this visit. Very very dry and no flavor what so ever!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Restaurantji Recommends
The foot was tasty — just wish the wings were bigger. Our server Megan was very pleasant and attentive.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Showed up after lunch rush. Service was no where to be seen. Finally, a manager saw me and quickly walked up to the counter. That's when they realized their printer hadn't printed the tickets. They weren't busy but it still took longer than the ticket said. Food was hot. Fries were not crispy as requested. Only a couple veggies. Overall good food. Service needs work.
Atmosphere: 5
Food: 4
Service: 3
We are frequent flyers for the fairmont games during football season. I've been to many BDubs but this one is the best by far. The servers are great & food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Parking: Jess R waited on me. She is amazing, friendly, professional, and eager to help. I would recommend this place, the food is great and ask for Jess R.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, All-American Cheeseburger Lunch Combo
Poor service from what seemed like a drug using waitress twitching everywhere. Then had to get management to help and get the excuse were not usually this busy when it was a Saturday night but yet 11 out of 20 empty tables.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Buffalo Wings
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