I give this place 3 stars bc it is amazing when it's fresh but when you order it online it is terrible. Their fresh cookies are soft with buttery frosting but the online orders are crumbly with hard crusty frosting.
Food: 3
Keith G
Great experience and staff was very
Atmosphere: 5
Food: 5
Service: 5
L Rudolph
Large variety of cookies and other edible treats. There are also gluten and sugar free cookies.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Variety of Buttercream Iced Sugar Cookies
Volodymyr Andrushko
I really recommend this place! Really tasty and beautiful cookies)
Food: 5
Jinefer Moore
Very good cake ? and cookies ? amazing! ❤️
Atmosphere: 5
Food: 5
Service: 5
kadesha martin
Best cookies
Food: 5
Mark Gerspacher
Clearly shows all over the internet 19.99 for 24!Went into the Kettering store 25 miles from my home and was told that price was online only! Closest thing in the store was 16 cookies for 29.99. (Wow! 8 less cookies for 10 dollars more!) So much for supporting small stores!
Service: 1
kj stepon1
I visited Cheryl's Cookies (Town & Country, 420 E Stroop Rd, Dayton, OH 45429) Friday, 27 Aug 23, 3 years after my first review, and I was totally dissatisfied. They were having a "sale" on old cookies, but they were not my first choice, nor did i know they were old cookies. I originally chose fresh cookies but was talked into a dozen cookies for $6.00. I got them home and tasted one, and it was stale with a bad taste. After being sick all night, I returned them to the store. They refused to return them since it was a sale. I questioned even if the cookie was bad and could make someone sick. I was told to come back the following day (another 25 min trip one way) and talk to the manager. The manager called the next morning, and I reiterated the cookies being old and making me sick. She said "all sales are final even though they are stale". I was shocked to learn that a company with a good reputation and high quality of product admitted they were selling old stale cookies, and they are perfectly fine with that. She finally agreed to let me trade in 12 old stale cookies for 2 fresh ones. I'll keep my cookies and throw them away and NEVER buy from this disreputable company with terrible customer service and poor-quality products.Great cookies and a great selection. Employees are there ready and willing to help with anything you need.
Lynda Truman
Friendly staff
Tammy Goldsberry
Love Cheryl's cookies even though the cookies are now smaller.
I just spent 45 minutes trying to order a gift online. I completed everything on the order including my name on the credit card. I continually got the message that "Name is required " which was entered. Then I decided to "chat" to try to figure out what I was doing wrong, if anything. Got a "virtual assistant" who was no help. Then a supposed "live assistant" who offered me another item. I didn't want another item, I wanted to place the order for what I wanted. Will not order from Cheryl again!
Kayla Claire
Best cookies and nicest employees. I always stop by when I’m in town
Teresa Ann Bennett
Great cookies and love their cookie jars!!! Go Buckeyes!!!
Brittany Gabbard
I love go to this location! Everyone is so nice and helpful.
Kelsie Bryant
I love Cheryl’s cookies! It’s been a family favorite since I can remember. They are always so delicious and you can freeze them or just eat right away like I do! You can even order online &get it delivered and they have gifts for any occasion! Plus they have a large bake sale twice of year which is amazing! I like to stock up and give them away as gifts! These are a must try!!
I give this place 3 stars bc it is amazing when it's fresh but when you order it online it is terrible. Their fresh cookies are soft with buttery frosting but the online orders are crumbly with hard crusty frosting.
Food: 3
Great experience and staff was very
Atmosphere: 5
Food: 5
Service: 5
Large variety of cookies and other edible treats. There are also gluten and sugar free cookies.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Variety of Buttercream Iced Sugar Cookies
I really recommend this place! Really tasty and beautiful cookies)
Food: 5
Very good cake ? and cookies ? amazing! ❤️
Atmosphere: 5
Food: 5
Service: 5
Best cookies
Food: 5
Clearly shows all over the internet 19.99 for 24!Went into the Kettering store 25 miles from my home and was told that price was online only! Closest thing in the store was 16 cookies for 29.99. (Wow! 8 less cookies for 10 dollars more!) So much for supporting small stores!
Service: 1
I visited Cheryl's Cookies (Town & Country, 420 E Stroop Rd, Dayton, OH 45429) Friday, 27 Aug 23, 3 years after my first review, and I was totally dissatisfied. They were having a "sale" on old cookies, but they were not my first choice, nor did i know they were old cookies. I originally chose fresh cookies but was talked into a dozen cookies for $6.00. I got them home and tasted one, and it was stale with a bad taste. After being sick all night, I returned them to the store. They refused to return them since it was a sale. I questioned even if the cookie was bad and could make someone sick. I was told to come back the following day (another 25 min trip one way) and talk to the manager. The manager called the next morning, and I reiterated the cookies being old and making me sick. She said "all sales are final even though they are stale". I was shocked to learn that a company with a good reputation and high quality of product admitted they were selling old stale cookies, and they are perfectly fine with that. She finally agreed to let me trade in 12 old stale cookies for 2 fresh ones. I'll keep my cookies and throw them away and NEVER buy from this disreputable company with terrible customer service and poor-quality products.Great cookies and a great selection. Employees are there ready and willing to help with anything you need.
Friendly staff
Love Cheryl's cookies even though the cookies are now smaller.
Restaurantji Recommends
I just spent 45 minutes trying to order a gift online. I completed everything on the order including my name on the credit card. I continually got the message that "Name is required " which was entered. Then I decided to "chat" to try to figure out what I was doing wrong, if anything. Got a "virtual assistant" who was no help. Then a supposed "live assistant" who offered me another item. I didn't want another item, I wanted to place the order for what I wanted. Will not order from Cheryl again!
Best cookies and nicest employees. I always stop by when I’m in town
Great cookies and love their cookie jars!!! Go Buckeyes!!!
I love go to this location! Everyone is so nice and helpful.
I love Cheryl’s cookies! It’s been a family favorite since I can remember. They are always so delicious and you can freeze them or just eat right away like I do! You can even order online &get it delivered and they have gifts for any occasion! Plus they have a large bake sale twice of year which is amazing! I like to stock up and give them away as gifts! These are a must try!!