Shorted us a pizza, was promised it would be added to my account, it wasn’t. Filled out the form to be contacted about it a week ago and still haven’t heard back.
Atmosphere: 1
Food: 1
Service: 1
Tyler Patrick
Only pizza delivery I know of that brings it to you still steaming hot!
Cayla Adams
Very friendly in the food is hot and fresh.thank you
Atmosphere: 5
Food: 5
Service: 5
Greg Allen
Manager has no customer service skills and was rude.
Kelly Walden
We decided to try Donatos pizza since we had not had it in a while. Let me tell you that was a bad decision. The pizza had no flavor, the crust was not crispy and they forgot to cut our pizza into squares. We definitely will NOT be back. I would avoid Donatos at Stroop & Far Hills at all cost. Very disappointed!!!
Atmosphere: 1
Food: 1
Service: 1
De La Gringo
I will never again purchase anything from here again, They mess my order up and issue a credit and then the very next pizza they send out, They don’t even wanna honor my discounted price instead they raise the amount to the price of my credit meanwhile the delivery man takes my food back to the store (because it wasn’t the price my online receipt showed) and I ask the alleged manager woman “are you gonna remake the pizza cause it’ll be cold by now and she says yes. Guess what she doesn’t do ? Yep sends the same pizza back out with the delivery driver trying to convince me the heat bags are good for 20mins (I guess he forgot the first 20 in his original delivery attempt). I’m appalled at the incompetence in this store ( it used to be one of my favorite places 😞) do yourself a favor and order from the pizza place next door. 🤦♂️
Atmosphere: 1
Food: 3
Service: 1
Ron Perry
Paid for cheese sauces, they did not bring them . When I called the work said they were too busy. And the Manager would NOT come to the phone.
Atmosphere: 3
Food: 4
Service: 1
Jeff Parker
Why give clearly burnt food to customers?
Atmosphere: 1
Food: 1
Service: 1
Amanda A
They're becoming our favorite for delivery. The past few orders have been really fast and fresh and cooked just right.
Food: 5
Service: 5
Samantha Ray
Was kind surprised that the pizza sauce on my pizza did not taste like donatos
Applied twice, interviewed twice, said there was gonna be a call twice. Wasn't a call
Atmosphere: 1
Food: 2
Service: 1
Dawn C
August 3 (ordered it August 1) I've had Donatos once before....at a store in Mason Ohio & it was cooked to perfection (chef's kiss) I also ordered it online for pickup. I did the same for the location in Kettering (far hills) and even though it was ready when promised....I thought it was slightly overcooked. I could see burnt edges. I also had to do a dbl take when I opened the boxes as it lookes like pieces were missing but I think they just didn't push it back together after it was cut. The lady was nice & asked if I needed plates & napkins for which I declined. I would suggest making sure the oven temp is not too hot & dbl check to make sure the customer didn't want it extra done. Other than that keep up the good work!
Wheelchair accessibility: flat entrance although i don't recall seeing a push button to open the doors
Atmosphere: 3
Food: 3
Service: 4
Universe Master
Best pizza in Dayton !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
OhioFoodie_
The place was super clean, seating inside and outside. Service was great and food was excellent
Shorted us a pizza, was promised it would be added to my account, it wasn’t. Filled out the form to be contacted about it a week ago and still haven’t heard back.
Atmosphere: 1
Food: 1
Service: 1
Only pizza delivery I know of that brings it to you still steaming hot!
Very friendly in the food is hot and fresh.thank you
Atmosphere: 5
Food: 5
Service: 5
Manager has no customer service skills and was rude.
We decided to try Donatos pizza since we had not had it in a while. Let me tell you that was a bad decision. The pizza had no flavor, the crust was not crispy and they forgot to cut our pizza into squares. We definitely will NOT be back. I would avoid Donatos at Stroop & Far Hills at all cost. Very disappointed!!!
Atmosphere: 1
Food: 1
Service: 1
I will never again purchase anything from here again, They mess my order up and issue a credit and then the very next pizza they send out, They don’t even wanna honor my discounted price instead they raise the amount to the price of my credit meanwhile the delivery man takes my food back to the store (because it wasn’t the price my online receipt showed) and I ask the alleged manager woman “are you gonna remake the pizza cause it’ll be cold by now and she says yes. Guess what she doesn’t do ? Yep sends the same pizza back out with the delivery driver trying to convince me the heat bags are good for 20mins (I guess he forgot the first 20 in his original delivery attempt). I’m appalled at the incompetence in this store ( it used to be one of my favorite places 😞) do yourself a favor and order from the pizza place next door. 🤦♂️
Atmosphere: 1
Food: 3
Service: 1
Paid for cheese sauces, they did not bring them . When I called the work said they were too busy. And the Manager would NOT come to the phone.
Atmosphere: 3
Food: 4
Service: 1
Why give clearly burnt food to customers?
Atmosphere: 1
Food: 1
Service: 1
They're becoming our favorite for delivery. The past few orders have been really fast and fresh and cooked just right.
Food: 5
Service: 5
Was kind surprised that the pizza sauce on my pizza did not taste like donatos
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Applied twice, interviewed twice, said there was gonna be a call twice. Wasn't a call
Atmosphere: 1
Food: 2
Service: 1
August 3 (ordered it August 1)
I've had Donatos once before....at a store in Mason Ohio & it was cooked to perfection (chef's kiss) I also ordered it online for pickup. I did the same for the location in Kettering (far hills) and even though it was ready when promised....I thought it was slightly overcooked. I could see burnt edges. I also had to do a dbl take when I opened the boxes as it lookes like pieces were missing but I think they just didn't push it back together after it was cut. The lady was nice & asked if I needed plates & napkins for which I declined. I would suggest making sure the oven temp is not too hot & dbl check to make sure the customer didn't want it extra done. Other than that keep up the good work!
Wheelchair accessibility: flat entrance although i don't recall seeing a push button to open the doors
Atmosphere: 3
Food: 3
Service: 4
Best pizza in Dayton !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
The place was super clean, seating inside and outside. Service was great and food was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Cheese Pizza, Waldorf Salad, Steak Hoagie, Hot Chicken Pizza Small, Mariachi Beef Pizza, Chicken Mariachi, Garlic Bread, Chicken Spinach Mozzarella - 12 Gluten Free Crust, Serious Meat - 12 Gluten Free Crust, Aquafina Bottled Water, Dr Pepper, The Works - 12 Gluten Free Crust, Works, Hot Chicken - 10 Cauliflower Crust, Hawaiian - 12 Gluten Free Crust, Mariachi Chicken - 12 Gluten Free Crust, Founder's Favorite - 12 Gluten Free Crust, Classic Trio - 12 Gluten Free Crust, Serious Cheese - 12 Gluten Free Crust
Good joint
Atmosphere: 4
Food: 5
Service: 4
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