Tried to eat here many occasions. There always a problem. Today we are waiting for bread?! Employee seems overworked and under appreciated. Owner doesn't seem to care by the responses to the other comments. Better off spending your money elsewhere
Atmosphere: 1
Food: 1
Service: 1
Paul Philbin
Consistently the worst location for Jimmy John’s that I’ve ever visited. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Keirann Davis
Service should have 0 star. The sub says toasted next to it and they tell me I have to say toasted. So they made the two subs then won’t toast them because I didn’t state that when I ordered. When it clearly says it next to the item
Atmosphere: 1
Food: 1
Service: 1
Cynthia Lyall-Lehman
The sandwiches are one of the best that I've had around the area. My partner gets them delivered, and they're always delicious, and made correctly. Thank you! 🌷
Mary
Eli is amazing!! They forgot cheese on my sandwich and before I pulled off, he RAN OUTSIDE to fix my order and make my sandwich correctly. They are always so nice and attentive! Thank you Eli for going above and behind to make my sandwich correctly :-)
Joshua Brown
Ordered one chicken wrap at 12:22pm Thursday May 8, it didn't come. I called at 1pm worried about whether the driver was okay but there was no answer, it rang and rang until it disconnected. I gave it a few minutes and tried calling back, it disconnected after ringing a long time again. I called a third time nearly an hour after ordering and got someone right away. Before mentioning anything about who I was they said they were remaking my order and it would get to me when they got to me. I gave them about another half hour and called and again nobody answered. They answered on the second call this time and I asked to cancel my order and give me my money back. They said if I get my money back it should come through Monday or Tuesday. I said to put it through and made sure they had the information they needed to cancel my order and refund it and I'll make sure to update this review if I do actually get my money back. Horrible place. No Jimmy Johns should not be open if there are not enough people to make a simple sandwich and deliver that sandwich exactly 1/3 of a mile from their location.
skinner danny
They burn your sub here. Go to Brown st location it's alot better and not burnt.
Atmosphere: 1
Food: 1
Service: 1
Sara Kincaid
These dudes know how to make a sandwich 😩
Lazy Lizard
They depend on uber eats and door dash. My last two orders had missing items. Called the store…..oh we can give you a credit. No. How bout you have your own drivers?
My pick up order was made in a reasonable amount of time. The sandwiches were nicely made, not overly sauced or low on toppings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Cheddar Bourbon Turkey
Lynda Truman
Great sandwiches
Madina Bolat
Really bad customer service. Completely messed up my order, when I called - didnt even excuse themselves. The guys at the counter are nice, but the lady on the phone is not polite at all. Will not choose this location.
NO BREAD!
Tried to eat here many occasions. There always a problem. Today we are waiting for bread?! Employee seems overworked and under appreciated. Owner doesn't seem to care by the responses to the other comments. Better off spending your money elsewhere
Atmosphere: 1
Food: 1
Service: 1
Consistently the worst location for Jimmy John’s that I’ve ever visited. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Service should have 0 star. The sub says toasted next to it and they tell me I have to say toasted. So they made the two subs then won’t toast them because I didn’t state that when I ordered. When it clearly says it next to the item
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are one of the best that I've had around the area. My partner gets them delivered, and they're always delicious, and made correctly. Thank you! 🌷
Eli is amazing!! They forgot cheese on my sandwich and before I pulled off, he RAN OUTSIDE to fix my order and make my sandwich correctly. They are always so nice and attentive! Thank you Eli for going above and behind to make my sandwich correctly :-)
Ordered one chicken wrap at 12:22pm Thursday May 8, it didn't come. I called at 1pm worried about whether the driver was okay but there was no answer, it rang and rang until it disconnected. I gave it a few minutes and tried calling back, it disconnected after ringing a long time again. I called a third time nearly an hour after ordering and got someone right away. Before mentioning anything about who I was they said they were remaking my order and it would get to me when they got to me. I gave them about another half hour and called and again nobody answered. They answered on the second call this time and I asked to cancel my order and give me my money back. They said if I get my money back it should come through Monday or Tuesday. I said to put it through and made sure they had the information they needed to cancel my order and refund it and I'll make sure to update this review if I do actually get my money back. Horrible place. No Jimmy Johns should not be open if there are not enough people to make a simple sandwich and deliver that sandwich exactly 1/3 of a mile from their location.
They burn your sub here. Go to Brown st location it's alot better and not burnt.
Atmosphere: 1
Food: 1
Service: 1
These dudes know how to make a sandwich 😩
They depend on uber eats and door dash. My last two orders had missing items. Called the store…..oh we can give you a credit. No. How bout you have your own drivers?
Restaurantji Recommends
Best subs in the universe
Daniel and Kenie are awesome
My pick up order was made in a reasonable amount of time. The sandwiches were nicely made, not overly sauced or low on toppings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Cheddar Bourbon Turkey
Great sandwiches
Really bad customer service. Completely messed up my order, when I called - didnt even excuse themselves. The guys at the counter are nice, but the lady on the phone is not polite at all.
Will not choose this location.
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