I got take out from Palermo's Restaurant in Kettering. Garlic rolls, chicken parm, side salad, chicken noodle soup, (and I don't remember what the other entree was).The size of the cup of soup was disappointing. I used to be in the business, so I understand the size difference between a cup and a bowl, but this looked like they ran out of soup and tried to scrape up what they had left. There wasn't much there at all. The croutons were soggy; soggier than a quick trip home should have made them. The garlic rolls didn't have much flavor. The pasta dishes were just okay. I like a lot of sauce, but my chicken parm was drenched, and the sauce was a bit bland to me.Everything looked great, but the taste did not match. I really wanted to like this place, so this was disappointing to say the least! ?
Julie S.
Palermo's may look like a hole in the wall, but their food is delicious. My favorite is the chicken piccata! Their garlic knot rolls melt in your mouth. Pizza and Lasagna is yummy too.
kimberlysW270NJ
Went online to order for work, you charged my card but no food after waiting 1 1/2 hours. Tried calling no answer. one website said you were open and after looking another said you were closed. Why would you charge my credit card if you were closed? SCAM
Clayton Bosler
Delicious, low key Italian joint. Their Eggplant Rollatini is one of my favorite meals anywhere! And they have a really good Italian sausage as well.
Tg S.
The food is fresh and hot. The Italian sausage and meatballs were to die for. The chicken noodle soup was the best I have tasted. The pizza was made with real Italian sausage not crumbled. Two thumbs up.
Devin Goodman
Took out a pizza and the staff was very friendly and helpful. The pizza was very good!
Karen Clawson-long
We had dinner at Palermo's last Saturday and the food was absolutely delicious. I had a side salad and the ham Stromboli with green peppers and tomatoes added and my husband had a side salad and he
Phil C.
Small Italian restaurant with amazing food. Everything on the menu is great. Great outdoor patio that is quiet and nice to relax and enjoy the weather.
Jennifer Fuller
We have been long time fans of Palermos. Unfortunately, we have seen a decrease in the quality of service and decor.The food is always good and that is what has kept us as customer’s...however...The decor and cleanliness of the restaurant has been questionable. There has been a large photo missing from the wall for at least a year and there is pealing pant where it should be. The environment is cluttered and not pleasing to the eye.The wait staff is questionable...in service and attire. Some nights it’s great service, other times it’s not. Drinks are not being refilled and it looks like the soda fountain is not working because drinks are poured from 2 liter bottles.We are rooting for Palermos...but all of this is a pattern and seems to be worsening. It appears to need a good dose of attention and clean up.
Karen Mulhern
Honestly, I don't care for the food all that much. The location in Kettering appears to be closed often, and appears to be poorly run. The ONLY reason I go is to listen to Tim Jennens. Whatever he is getting paid, I'd bet it isn't enough. You're blessed to have him!
Very disappointing. Food quality was marginal and the wait staff weren't responsive and looked like they were dressed for a costume party. This used to be a great Italian restaurant but not any more....
Charlene
I wouldn’t even give this place one star, but wanted to write a review! I suggest going to Fazoli’s over this place!! We had the worst food & customer service EVER! Only our 3rd time there & this was the last. The other 2 times, in 2019, we had good food & very professional waitresses. They didn’t have spinach for the spinach lasagne & they didn’t have eggplant for the eggplant Parmesan….on a Sat. night at 6pm! They weren’t busy at all, now I know why. The waitresses were not professional at all & looked like they were going to a bar, not serving customers in Kettering!! We will not go back!! ?
Ruth Osterfeld
Horrendous service tonight. Food was tasty. Service was awful. Received our drinks but then our order wasn’t take for another 15 minutes. Never received our salads, and took another 40 minutes to get our food. We’re never offered refills on our drinks. It was just really bad service. Saw several people just leave as they weren’t being serviced.
Karen Schindler
Made reservation on line and arrived they were closed. Called their sister facility and they didn't have staff but never responded to me via email.
Breanne Wormeley
We went on a Friday night, there was live music. The atmosphere was a 10/10. Our waitress was so kind, and really handled being busy well. This place is a hidden gem! You can tell your food is made fresh with how steamy it comes out. If you go you have to get a cannoli for dessert! I would absolutely recommend and would dine here again.
I got take out from Palermo's Restaurant in Kettering. Garlic rolls, chicken parm, side salad, chicken noodle soup, (and I don't remember what the other entree was).The size of the cup of soup was disappointing. I used to be in the business, so I understand the size difference between a cup and a bowl, but this looked like they ran out of soup and tried to scrape up what they had left. There wasn't much there at all. The croutons were soggy; soggier than a quick trip home should have made them. The garlic rolls didn't have much flavor. The pasta dishes were just okay. I like a lot of sauce, but my chicken parm was drenched, and the sauce was a bit bland to me.Everything looked great, but the taste did not match. I really wanted to like this place, so this was disappointing to say the least! ?
Palermo's may look like a hole in the wall, but their food is delicious. My favorite is the chicken piccata! Their garlic knot rolls melt in your mouth. Pizza and Lasagna is yummy too.
Went online to order for work, you charged my card but no food after waiting 1 1/2 hours. Tried calling no answer. one website said you were open and after looking another said you were closed. Why would you charge my credit card if you were closed? SCAM
Delicious, low key Italian joint. Their Eggplant Rollatini is one of my favorite meals anywhere! And they have a really good Italian sausage as well.
The food is fresh and hot. The Italian sausage and meatballs were to die for. The chicken noodle soup was the best I have tasted. The pizza was made with real Italian sausage not crumbled. Two thumbs up.
Took out a pizza and the staff was very friendly and helpful. The pizza was very good!
We had dinner at Palermo's last Saturday and the food was absolutely delicious. I had a side salad and the ham Stromboli with green peppers and tomatoes added and my husband had a side salad and he
Small Italian restaurant with amazing food. Everything on the menu is great. Great outdoor patio that is quiet and nice to relax and enjoy the weather.
We have been long time fans of Palermos. Unfortunately, we have seen a decrease in the quality of service and decor.The food is always good and that is what has kept us as customer’s...however...The decor and cleanliness of the restaurant has been questionable. There has been a large photo missing from the wall for at least a year and there is pealing pant where it should be. The environment is cluttered and not pleasing to the eye.The wait staff is questionable...in service and attire. Some nights it’s great service, other times it’s not. Drinks are not being refilled and it looks like the soda fountain is not working because drinks are poured from 2 liter bottles.We are rooting for Palermos...but all of this is a pattern and seems to be worsening. It appears to need a good dose of attention and clean up.
Honestly, I don't care for the food all that much. The location in Kettering appears to be closed often, and appears to be poorly run. The ONLY reason I go is to listen to Tim Jennens. Whatever he is getting paid, I'd bet it isn't enough. You're blessed to have him!
Restaurantji Recommends
Very disappointing. Food quality was marginal and the wait staff weren't responsive and looked like they were dressed for a costume party. This used to be a great Italian restaurant but not any more....
I wouldn’t even give this place one star, but wanted to write a review! I suggest going to Fazoli’s over this place!! We had the worst food & customer service EVER! Only our 3rd time there & this was the last. The other 2 times, in 2019, we had good food & very professional waitresses. They didn’t have spinach for the spinach lasagne & they didn’t have eggplant for the eggplant Parmesan….on a Sat. night at 6pm! They weren’t busy at all, now I know why. The waitresses were not professional at all & looked like they were going to a bar, not serving customers in Kettering!! We will not go back!! ?
Horrendous service tonight. Food was tasty. Service was awful. Received our drinks but then our order wasn’t take for another 15 minutes. Never received our salads, and took another 40 minutes to get our food. We’re never offered refills on our drinks. It was just really bad service. Saw several people just leave as they weren’t being serviced.
Made reservation on line and arrived they were closed. Called their sister facility and they didn't have staff but never responded to me via email.
We went on a Friday night, there was live music. The atmosphere was a 10/10. Our waitress was so kind, and really handled being busy well. This place is a hidden gem! You can tell your food is made fresh with how steamy it comes out. If you go you have to get a cannoli for dessert! I would absolutely recommend and would dine here again.