I don't know whether the woman standing at the cash register is the owner or an employee, but she is very rude and rude. You have no right to treat people this way. I don't know how you lived in the country you came from, but this is America and everyone comes here with a dream and a purpose. That's not how business works. What a pity..
Renee DeVito
YUCK!!!?
Kyle Doerner
Wow!!! I ordered take out and had my father pick it up. He's around 75 and needed to pee but when asked, he was turned down. He asked why and was told all you Americans are allthe same and dirty?We love the place and won't be back.God bless AMERICA ?
Food: 3
Kelly Hughes
Delicious worth every penny and had seconds for lunch the next dayVegetarian options: Lots of vegetarian optionsDietary restrictions: Gluten free options
Food: 5
Service: 5
Recommended dishes: Tofu or Vegetable Pad Thai, Drunken Noodle
Louis
Dine in only. After driving over 30 minutes to get here, not too happy that we couldn't eat. Didn't end up going.
Atmosphere: 1
Food: 1
Service: 1
Kayla Kowall
Very disappointing experiencing. Pad thai was so bland and literally just noodles with a couple pieces of chicken. Teriyaki beef was a very small portion. Hot and sour soup was just broth with 2 pieces of shrimp. Staff said, "it's only $6!". Summer roll was the best part and still not much to talk about. Upon voicing my concerns over our $45 dinner being so flavorless and pathetic, I was told by staff "it's usually like that". Would not recommend to anyone. Oh and only take out is available, no dine-in offered at all.
Atmosphere: 1
Food: 1
Service: 3
William Holloway
I walk into this place to pick up and order and no one is there to help. I start walking back to the kitchen constantly saying hello, you there. Finally a person pops out and VERY RUDELY says get out of here, like I am going to steal something. I'm like hey, I am just here to pick up an order, I even said thank you and have a nice day to this person who promptly reported me to Uber because I didn't have a delivery bag to carry the food in. The customer didn't complain, I though about me yesterday, It was this place and the complaint they levied was nonsense. I learned my lesson, learned to NEVER EVER take orders from this place ever again.
Atmosphere: 1
Food: 5
Service: 1
Sara Herniman Hill
Still cannot dine in post covid, but the food is great! Try the curry dishes. They are my favorite.
Atmosphere: 4
Food: 5
Service: 5
Sofia Fontanez
The mango sticky rice, so freaking good I almost cried I’m not even kidding. Vegan and so delicious it’s just perfect! Go get it right now ?Vegetarian options: Mango sticky rice, so freaking good I almost cried I’m not even kidding. Vegan and so delicious it’s just perfect! Go get it right now ?(They also had lots of other vegan food options)
Food: 5
Willie Saxo
Very overrated and very overpriced. The chicken pad thai was super dry and lacked flavor. The summer rolls were actually pretty good so adding a star for that. The hostess/owner was over-the-top with her mask and plexiglass wall and still taking my order for like 50 feet away...looked like a parody scene from Armageddon. Keep in mind Brown Sugar Thai is now take-out only. Doesn't matter for me because I won't be going back. There's cheaper and tastier Thai food out there.
I have yet to be disappointed by their food or service! Prices and fair for the amount of food you get. The pineapple fried rice and all of their curries are amazing!
Food: 5
Service: 5
Recommended dishes: Yellow Curry
Rochelle “misshairdoctor” Edwards
Great goodies healthy choices! O your customer service is thee best! Cantaloupe ? bubble tea !
Atmosphere: 5
Food: 5
Service: 5
Mikey Shalvis
My wife and I ordered pai Thai :(. Taste like ketchup:( and usually Thai hot is supposed to be HOT! Taste like ketchup!!!
Rhiannon A
I ordered chicken teriyaki, which was $15 and it was 80% juice. Disappointed for $15.
Atmosphere: 1
Food: 1
Service: 1
April Calderon
Right now, they are onky offering take out. They also deliver through multiple delivery apps. Such as Uber Eats or Door Dash, just those two, for example. Have been eating here for years. Wonderful customer service is also fantastic food. They can modify most food to make it spicier or less spicy. Next time I go, I will take a picture ? lol of my food. I usually be ready to eat, but that way, the picture can speak for themselves. Highly recommend this place. There's a parking garage for free. I believe..also theres shops across the street. You could park at either. I usually park across the street and walk over. Wonderful Thai restaurant, there's also one in Rocky River, same name. Hope you enjoy this place as much as I do lol and if you already go keep going back. ?
I don't know whether the woman standing at the cash register is the owner or an employee, but she is very rude and rude. You have no right to treat people this way. I don't know how you lived in the country you came from, but this is America and everyone comes here with a dream and a purpose. That's not how business works. What a pity..
YUCK!!!?
Wow!!! I ordered take out and had my father pick it up. He's around 75 and needed to pee but when asked, he was turned down. He asked why and was told all you Americans are allthe same and dirty?We love the place and won't be back.God bless AMERICA ?
Food: 3
Delicious worth every penny and had seconds for lunch the next dayVegetarian options: Lots of vegetarian optionsDietary restrictions: Gluten free options
Food: 5
Service: 5
Recommended dishes: Tofu or Vegetable Pad Thai, Drunken Noodle
Dine in only. After driving over 30 minutes to get here, not too happy that we couldn't eat. Didn't end up going.
Atmosphere: 1
Food: 1
Service: 1
Very disappointing experiencing. Pad thai was so bland and literally just noodles with a couple pieces of chicken. Teriyaki beef was a very small portion. Hot and sour soup was just broth with 2 pieces of shrimp. Staff said, "it's only $6!". Summer roll was the best part and still not much to talk about. Upon voicing my concerns over our $45 dinner being so flavorless and pathetic, I was told by staff "it's usually like that". Would not recommend to anyone. Oh and only take out is available, no dine-in offered at all.
Atmosphere: 1
Food: 1
Service: 3
I walk into this place to pick up and order and no one is there to help. I start walking back to the kitchen constantly saying hello, you there. Finally a person pops out and VERY RUDELY says get out of here, like I am going to steal something. I'm like hey, I am just here to pick up an order, I even said thank you and have a nice day to this person who promptly reported me to Uber because I didn't have a delivery bag to carry the food in. The customer didn't complain, I though about me yesterday, It was this place and the complaint they levied was nonsense. I learned my lesson, learned to NEVER EVER take orders from this place ever again.
Atmosphere: 1
Food: 5
Service: 1
Still cannot dine in post covid, but the food is great! Try the curry dishes. They are my favorite.
Atmosphere: 4
Food: 5
Service: 5
The mango sticky rice, so freaking good I almost cried I’m not even kidding. Vegan and so delicious it’s just perfect! Go get it right now ?Vegetarian options: Mango sticky rice, so freaking good I almost cried I’m not even kidding. Vegan and so delicious it’s just perfect! Go get it right now ?(They also had lots of other vegan food options)
Food: 5
Very overrated and very overpriced. The chicken pad thai was super dry and lacked flavor. The summer rolls were actually pretty good so adding a star for that. The hostess/owner was over-the-top with her mask and plexiglass wall and still taking my order for like 50 feet away...looked like a parody scene from Armageddon. Keep in mind Brown Sugar Thai is now take-out only. Doesn't matter for me because I won't be going back. There's cheaper and tastier Thai food out there.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I have yet to be disappointed by their food or service! Prices and fair for the amount of food you get. The pineapple fried rice and all of their curries are amazing!
Food: 5
Service: 5
Recommended dishes: Yellow Curry
Great goodies healthy choices! O your customer service is thee best! Cantaloupe ? bubble tea !
Atmosphere: 5
Food: 5
Service: 5
My wife and I ordered pai Thai :(. Taste like ketchup:( and usually Thai hot is supposed to be HOT! Taste like ketchup!!!
I ordered chicken teriyaki, which was $15 and it was 80% juice. Disappointed for $15.
Atmosphere: 1
Food: 1
Service: 1
Right now, they are onky offering take out. They also deliver through multiple delivery apps. Such as Uber Eats or Door Dash, just those two, for example. Have been eating here for years. Wonderful customer service is also fantastic food. They can modify most food to make it spicier or less spicy. Next time I go, I will take a picture ? lol of my food. I usually be ready to eat, but that way, the picture can speak for themselves. Highly recommend this place. There's a parking garage for free. I believe..also theres shops across the street. You could park at either. I usually park across the street and walk over. Wonderful Thai restaurant, there's also one in Rocky River, same name. Hope you enjoy this place as much as I do lol and if you already go keep going back. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Stickers