Dunkin'

17609 Detroit Ave Unit 1, Lakewood
(216) 221-8139

Recent Reviews

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Brian Piccardo

Who's your daddy

Atmosphere: 5

Food: 5

Service: 5

B R

Pulled up to the drive thru and could not hear a word the girl said. She sounded drunk or something. I ordered a medium iced Chai latte with almond milk and light ice. My drink wasnt even full!! Not to mention, i paid $1 more than most other locations just because I was in Lakewood! By the appearance of the inside of the lid, it seemed as though it was full but part of it was dumped out OR they didn't realize it was light ice, made it regular ice and just scooped out the extra making it not full.

Atmosphere: 1

Service: 1

Ernie Ernie

Terrible - wait time is forever. Pay more money and hire people.

Atmosphere: 1

Food: 1

Service: 1

Jay M

One of the worst management ever . They don’t even wanna be there

Antonia Nwankwo

Always easy to get through, good service and fast for heading to work on the morning. The location can be challenging when the line is long as it pours into the street, it moves quick.

Atmosphere: 5

Service: 5

Joe Laing

Very friendly staff. Location seems to be kept clean and the inside is kept very cool.

Bathrooms are kept up with. This is one of the better Dunkin locations within the area IMO.

Mackenzie Kaine

Consistently bussin everytime but the workers stare at you like you are just the biggest inconvenience to them, they also don’t say anything the whole time. It kind of scares me lol

Atmosphere: 3

Food: 5

Service: 3

Nichole

I feel bad about saying this but It’s time to put The older lady that works the drive thru lane out to pasture. She slow and consistently gets my orders wrong, and when i pointed it out she just dirty looked me and grumbled underneath her breath. The rest of the staff are great but she’s a problem! Medium iced French vanilla coffee with oat milk and sugar isn’t that difficult of an order.

Atmosphere: 1

Food: 3

Service: 1

Chuck Taylor

Slowest dunkin out there...don't believe me...stop by lol

Atmosphere: 1

Food: 3

Service: 1

Jessie Lee (99 Degree)

Out of apple fritters can't blame them it was like 1

Atmosphere: 3

Food: 4

Service: 5

Amit Johar

Not allowed to enter inside because no staff. Driveway only. I am not the kind that does driveway order.

I prefer lobby visit

Atmosphere: 1

Service: 5

Tanesha Madden

Fast and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Chris Baker

Just wow
I ordered nine donuts and one medium Iced coffee.
The price came to $19.00
They literally shoved my donuts into a small paper bag, squished on top of each other lol
When I got home, I realized it was only six donuts and half of them were ruined from being squished into a small bag.
I did ask if they were out of boxes and they told me no and just said they’re not sure why they put them in a bag… So they overcharged me didn’t even give me what I ordered and simultaneously ruined the food that they did give me
Well, done Duncan

Shannon O

This older lady in the morning messes up orders in the drive, pick up and dine in. They seem to move her around a lot to have faster service and try to help her but she never remembers.

Atmosphere: 5

Food: 3

Service: 4

Madeline Rieter

Disgrace to coffee. Don’t know how this is 1 billion dollar corporation. They serve you syrup milk over ice.

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