Dunkin'

1520 W 117th St, Lakewood
(216) 221-5500

Recent Reviews

Robyn Ruffner

Me and my boyfriend ordered two large cold brews with cream. The lady ringing us up forgot to add cream onto the screen after we ordered so we told her before we pulled to the window. We proceeded to the window and our drinks still did not have cream in them so we asked her to add some. They literally put so much in our drinks that we just ended up throwing them away. Very disappointed

Food: 1

Service: 1

II nosferatu II

You will wait for an hour in the drive through. Absolutely ridiculous.

Service: 1

Mustafa ÇAKIR

Beautiful

clifton barber

I wish I could give 100 stars this store has the absolute best staff and customer service! ESPECIALLY NATASHIA! I had a ver bad experience at the location up the street in Cleveland and I now come to this location I should have to begin with! The coffee is great but it’s even better when it’s handed to you with kindness and a smile!

Atmosphere: 5

Food: 5

Service: 5

Dorothy Perrault

I love this dunkin manager there is the best I only go to this dunkin they know how to make your drinks right Thank you you guys are the

Atmosphere: 5

Food: 5

Service: 5

Bobbi R

Very nice staff, one of my favorite Dunkin

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Creme Donut, Donut, Brownie Batter Donut

randi mixer

Doordash here and the staff is always friendly. Going to have to try the hot chocolate one day!!

Atmosphere: 5

Food: 3

Service: 4

Rachel Hall

Wish they had a walk up counter for mobile orders at least since the drive through line can get so crazy

Latricia Perry

Wheelchair accessibility: They have it.

Recommended dishes: Egg and Sausage Biscuit

Gabby Morgan

Thanks Megan You make the best pup cups they ever had all my boys were happy . Sending you boops from the boys as a thank you an tail wags. You not only made there day you made our day. It’s the little things that keep the rainbow bright ?✨?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Sausage Biscuit

Justin Moore

Called this location Becaus I Placed an online order, but got caught up at work and wasn’t able to make it after 2 hours. Called and asked if they would remake it (didn’t mind paying again) told me that they wouldn’t. And when asked if I could get my money back, I was rudely told no and I must file a complaint online. Just one of the worst experiences I’ve ever had at an establishment

Atmosphere: 1

Food: 1

Service: 1

Josh Reynolds

Prices different at every location and I don't know if you can go into every building it's kind of confusing. Sometimes the bagels not even

Atmosphere: 2

Food: 2

Service: 5

John Carlin

I am a truck driver not realizing it was a drive through. A beautiful young lady named " Becky" was outside on her break. She was so kind and went in and got me a coffee and some donuts. Thank you so very much, Ms. Becky. This old trucker was so happy that he met you. Thank you again!!;

Atmosphere: 5

Food: 5

Service: 5

Karen Secrist

Always great service and employees are always super polite and quick with

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donut

Megan Klanac

The staff and manager are always so nice and if they mess up or I mess my order up, their always happy to help fix the issue. Above and beyond from the manager always. Thank you for my morning start up.

Atmosphere: 5

Food: 5

Service: 5

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