Jimmy John's
14725 Detroit Ave, Lakewood
(216) 221-8740
Recent Reviews
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Do something about your fruit fly issue nobody wants to swat away flying bugs while they’re trying to sit down and eat
Atmosphere: 1
Recommended dishes: Italian Night Club
Good subs, but sometimes they are better than others depending on who makes them. Also despite living close by delivery is not always fast. But as far as subs go they are fine and when I don't want to think about dinner it does the job.
Parking: Lot is just past the restaurant on the left.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Club Tuna, Hunter’S Club
Excellent Fresh Sandwiches. Quick Service! Love them all on whole wheat bread! Yummy! 😊
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Beach Club, Club Lulu
They have messed up my order every time, also has cancelled my orders while they have a third party delivery system since they don’t have drivers. This past time they literally gave me 3 pieces of turkey and 3 slices of onion for the beach club…look at those ingredients…plus the bread was dark brown. This location should shut down.
My sandwich had one slice of rolled meat on each half. Pretty much just paid to eat bread. Waste of money, the other Jimmy Johns I go to is so much better.
Reason im rating them a 2 out of 5 is due to me getting food poisoning from the sandwhich i ate. Idk if the meats that were on my dandwhich were expired, but after i ate half the sandwhich i got bad stomach cramps 30 mins after i got home. I didnt think anything of it, but then the diarrhea has been hitting me since i went to bed last night and in to today. Im sorry for tmi info but i wont be eating from them again. Ive had bad cramps all last night into this morninng. And its not fun:
Atmosphere: 5
Food: 4
Service: 5
Freeky good, freeky fast!
Service: 5
I figured I would go to Jimmy John's in Lakewood because that location is seemed all the better because it's not in a gun violence neighborhood.
And the truth is it doesn't matter where you go. It's about the service.
And this service sucked.
It doesn't matter what I say on this review because the final outcome is going to be the same you guys are going to continue to do what you're doing.
There is no point in venting about. this.
Hopefully you can remain in business and keep going otherwise you're going to fold and clothes cuz you're in a very bad location.
On top of your reviews why would I want to recommend anything when the service was bad in the first place.
Atmosphere: 1
Food: 1
Service: 1
Do a side by side of the Cubano and tell me this is not false advertising. My gf literally laughed at my sandwich because it was so small and she gave me some of her meat off her sandwich to compensate.
3 thin slices of ham and seemingly more mayo than meat on this sandwich, when an advertised photo depicts a very full, great looking sandwich... hardly what was received.
I tried returning it BEFORE I took a bite after commenting on the shortage of meat. The workers here do not know what customer service is and denied my request to return it for another sub.
The manager said the GM portions ALL of the meat for the store and he doesn't know the portion size, so if this is in fact the amount they give, this is ABSOLUTELY FALSE ADVERTISING.
I've worked the industry for over 20 years and know this was terrible service, terrible food portions.
Atmosphere: 1
Food: 1
Service: 1
After reading all of the negative reviews about delivery times I was very close to skipping Jimmy John’s altogether, but I do love a club lulu and wanted something delivered quickly while I waited for a repair person. So I ordered it and had it delivered via the Uber Eats platform and I got it within 20 minutes. So I was very satisfied with that turnaround. It’s definitely sad though that a local owner can’t deliver on its promise of freaking fast delivery. If you like their food though I’d go with Uber Eats for delivery. They were reliable.
Restaurantji Recommends
Placed a large catering order for a work luncheon. Not only was it ready right on time but the staff was very friendly and accommodating. Would 100% order from this location again for something that I need timely and with no mess ups. Kudos!
Service: 5
We placed an order and it was confirmed. They took the money from my bank account. Order was placed prior to closing time, and was confirmed by the store, I have the email. We never received our food, and nobody would answer the phone. We waited for 45 minutes until we realized we weren’t getting our food. Now it is too late to order anything other than pizza. So thanks!
We ordered Freaky Fast delivery over an hour ago and are still waiting. We live 7 minutes away.Update: Refunded. Sandwiches never received. Got attitude on the phone when I called. Husband missed his lunch break. Thanks for wasting our time ?
Italian Night Club was delicious! The staff were exceptionally helpful with placing my order via phone call. Delivery was prompt, and the driver was very courteous. My only regret was not taking a photo to upload.
Food: 5
Service: 5
The employees were pretty rank tbh. They were almost bullying us the food was ok. But the employees where just not good
Atmosphere: 1
Food: 3
Service: 1
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