McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
16407 Detroit Ave, Lakewood
(216) 226-7754
About McDonald's
Customers' Favorites
McDonald's Reviews
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Sat in line for 45 minutes, then got to the window, order messed up. I don’t think they know how to read.
I waited.
At this McDonald's, about 99% of the time I pull through the drive through they make you go park to receive your Order and sometimes the order is wrong
They don’t care about women’s privacy and safety
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 10PM |
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McDonald's is a fast-food restaurant that offers convenient online ordering and curbside pickup. While some customers have had positive experiences, others have reported delays in receiving their orders, with wait times of up to 15 minutes despite ordering ahead through the app. This has led to frustration, especially when compared to the quick service at the drive-thru. The restaurant has been inconsistent in prioritizing online orders, causing some customers to consider going to other locations. On the other hand, some customers have had great experiences, praising the fresh food and great service. The breakfast shift appears to be more efficient, with shorter wait times and hot breakfast options. The dining room sometimes closes early or doesn't open on time, depending on staff, and customers often find themselves waiting outside. Parking is limited, and the drive-thru can back up to 30 minutes when the inside is closed. It's a kid-friendly place, especially in Lakewood, Ohio, where kids enjoy playing and eating together. Most or all locations are now wheelchair accessible. Overall, McDonald's has the potential to be a convenient and satisfying option, but it may need to improve its order fulfillment, customer service, and consistency to better meet customer expectations.