McDonald's
1430 W 117th St, Lakewood
(216) 521-9110
Recent Reviews
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I visited the establishment at 3:22 a.m. people working were unresponsive upon my meal request. I asked if food would be made hot and received no response. After a 60 to 90 seconds I figured it was a bit much for them to handle. Luckily and surprisingly, after I explained my problem, Rally's was fast and accommodating to my desire. Glad to see that there are still restaurants willing to make sure you get your money's worth.
Atmosphere: 1
Food: 1
Service: 1
I don't expect much from mcdonald's, but my experience this morning was absolutely ridiculous I waited 15 mins for my order I was the only customer there, no one in the parking lot. No one in the restaurant. What a bunch of immature kids working i asked for a refund, did not want my food. And uh, all they did was laugh. Manager came with my refund. It was the wrong order that he refunded SMH just a bunch of fools working that whole crew needs to be fired
Atmosphere: 1
Food: 1
Service: 1
When ordering here, talk to these people like idiots they are. They never know how to make food correctly. Put exactly three pieces of shredded cheese on my food. You’re telling me, you couldn’t do a pinch of cheese so I could taste it? They really pulled out three pieces of shredded cheese and said, “Ah. We did it yall.”
Atmosphere: 1
Food: 2
Service: 1
No matter what time of day, busy or not, anytime you order something you’re told to pull forward to the window or in the spot and wait. That then takes an additional 5 - 20 minutes, for items like nuggets, fries. They usually then fumble around trying to figure who’s food
Is who’s and it takes forever. Sometimes I don’t get items and have to repeat the whole process. On multiple occasions I’ve gotten undercooked fries, or more commonly, they taste like they were made yesterday. For one pro, the staff is generally nice but everything else is awful.
Always fresh hot perfect food ! Great service too at the drive thru
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing and unacceptable experience at McDonald’s. I ordered chicken sandwiche, and to my shock, it was completely raw and undercooked. When I brought it to the manager’s attention, he dismissed it by saying “it’s just the grease” — without even offering a simple apology. Serving raw chicken is a serious health risk, and the lack of accountability from the staff made it even worse. This was the last time I’ll ever eat at McDonald’s. Extremely disappointed and concerned
Atmosphere: 1
Food: 1
Service: 1
Pretty good
Atmosphere: 2
Food: 4
Service: 3
Ice cream 🍦
very long time for drive through
and 3 very small pieces of sad lettuce in my sandwich. dont bother ordering any deluxe meal with lettuce and tomato because they won't really give you those extra parts.
every time I get food here, I regret it.
Atmosphere: 1
Food: 1
Service: 1
Great place, we tried to walk through drive through cuz we couldn't get car to start. They were super kind and got point across that policy didn't allow them to serve us. Christopher was very kind and great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was alright for the most part. However, I ordered a double quarter and received a single in a double box
Atmosphere: 5
Food: 2
Service: 4
Waited over 30 minutes in drive thru for simple breakfast order
Atmosphere: 1
Food: 2
Service: 1
Awesome staff 😎
Atmosphere: 5
Food: 5
Service: 5
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
The morning manager, Jessica, is very rude and unprofessional. She scratches her hair and touch her face, around the food. She nneds to be retrained in sanitation procedures and customer service skills. The employees are yelling at each other with her standing right in
Atmosphere: 1
Food: 3
Service: 1
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