Subway
15317 Detroit Ave, Lakewood
(216) 228-2227
Recent Reviews
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Honestly their food is great and all but my only concern is the fact that the hours are 9am-10pm and their ALWAYS closed atleast by 9 pm went at 8:50 and they had everything put away and were leaving I don't know if the hours are wrong or if their not following their hours but either way ONE of those need fixed.
Atmosphere: 4
Food: 5
Service: 2
They stole my money.
I ordered here 2 weeks ago, an hour and some before they were closing. As I was about to walk in to get my order I got a call saying they were closing early and that my order would be refunded. I asked if I could come in and get it anyways as I was already there and it was 10 minutes before the time he said they were going to close but he refused. I never received my refund and they don't answer the phone when I try contacting the store. If you can avoid this subway, you should, the location on Madison Ave is lovely.
Atmosphere: 1
Food: 1
Service: 1
So I had ordered through the app because they had a deal to get a footlong for $6.99 online. The sandwich was very sloppy and soggy. Also as you can see on the receipt I order extra onions, extra tomatoes and extra jalapeños. On the sandwich they didn't even bother to add onions or anything extra like I ordered not even the salt and pepper lol. So that being said I'm not gonna order online from this location anymore. Crazy part is that this location don't even be that busy but still manage to mess up a simple sandwich.
Ordered food in the app and it wasn’t ready when it said it was. Service was terrible. Definitely going back to the subway on 117th. Much better and way more polite.
Atmosphere: 1
Food: 2
Service: 1
The toppings here were revolting. The containers looked freezer burned or moldy. This overall lack off cleanliness made me lose any appetite I might have had. FOUL
It's Subway nothing to write home about.
Atmosphere: 2
Food: 3
Service: 4
little mixed kid is chill
Atmosphere: 5
Food: 5
Service: 5
That old guy makes the most Skimpiest sandwiches & he charges me a different price every time & I get the same thing every time. When I see him in there I turn around & walk right out ????. The lady with blond hair is so nice & makes the best sandwiches
Don't bother. I placed an order online for four foot longs and four bags of chips for delivery. I only received one foot long that was missing everything but the meat. I immediately called the store, and (presumably) the owner answered and told me to 'call back later—he was busy'. I have attempted calling back upwards of 20 times between then and now with no answer and a full voice mailbox. So, currently out $60. Reached out to corporate, hopefully will hear back.
Service: 1
Do not order delivery from this location, I placed an order for 2 foot long meals at 7:40 PM, and only received the sandwiches, not the 2 drinks and 2 chips I paid for. I called the store at 8:00 PM to make them aware and got “mailbox is full, and there’s no more space to leave messages”. I’ve already reached out to corporate to discuss this, awaiting a response.
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I guess you guys close earlier than 9.30? It's 9.13 and the doors are locked.
Service: 1
Placed order on the app was expecting Food to be hot and made right but it was made wrong Food was cold asked for my subs to be toasted for mayonnaise regular black Olives there was hardly any back olives on my sandwiches both sandwiches were cold when they should have been
Atmosphere: 2
Food: 1
Service: 1
I ordered 2 sandwiches and a wrap tonight and none of them came with meat. Absolutely ridiculous. They also had hardly any veggies.
Atmosphere: 1
Food: 1
Service: 1
Placed an order through the app and it was accidentally picked up by someone else, the owner understood what happened and had my sandwiches remade as I waited. The kid (Mixed guy with a really good curly Fro) who made it could teach a lesson in humility and customer service. He was so chill and apologetic. They will definitely get my business again!
Atmosphere: 5
Food: 5
Service: 5
the people that work there look like they're depressed. the food looks like it would give you food poisoning. this place needs to just be shut down lol. Whoever owns this place sucks at running a business.
Atmosphere: 1
Food: 1
Service: 1
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