Subway
16208 Madison Ave, Lakewood
(216) 228-9300
Recent Reviews
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I visited this Subway and the man working said he was working on a pickup order so it would be a minute. So I waited and another gentleman and his children came in and they were also waiting to order, when the man finished the pickup order. He then proceeded to grab another pickup order and started to make that before waiting on the people actually in the store trying to order their food. At this point it had been at least 10 min of waiting, and he wasn't even close to waiting on the people physically in the store. So I left without getting a chance to order. Poor poor service.
Service: 1
Attempted to order 2 sandwiches at 6:30 (they don’t close until 7) and the employee told me they’re no longer accepting orders because they had too many online orders. There was no one was else in the store waiting for food. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Store was super clean,employees were so nice, and the food was the best I had from here I ordered 2 footlong cold cuts bread was fresh ,veggies,etc!! Check them out if you're in the area I will definitely be heading back
Atmosphere: 5
Food: 5
Service: 5
It was so good experience customer service was so good
Atmosphere: 5
Food: 5
Service: 5
How do you open up a sub shop in run out of Meatballs at noon?
Atmosphere: 1
Food: 1
Service: 1
I want to express my gratitude for the exceptional service I received after the tornado. The staff was incredibly helpful and polite. I truly appreciate their efforts and kindness. Thank you so much! again thank you my 2nd review for them must visit guys.
Atmosphere: 5
Food: 5
Service: 5
The toppings here were sparse and all mixed together if they were available at all. The lettuce is wilted and nasty looking. No thanks.
Food is fresh and staff is sweet but they need more training. I've been getting a tuna melt on flatbread at Subway for 15 years. The girls behind the counter at this location kept insisting the flatbread could not be put in the toaster. I was so confused and frustrated until I saw the girl try to ROLL my sandwich like a wrap. Honey, it's a FLATbread. It stays FLAT. I'd be amused if I weren't so annoyed by the dozen other little blunders they made.
Service: 1
Only a few toppings available since they closed in 20 minutes. And the available toppings looked not so yummy. Very dissatisfied with service and product.
Atmosphere: 3
Food: 1
Service: 1
Didn’t toast my foot long … DIDNT EVEN CUT IT??♀️
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kamal was ABSOLUTELY wonderful. I came in with many orders for my senior home and he did them flawlessly. He did it with a smile, great customer service and polite. He was phenomenal. I cannot say enough good things about this particular worker. All residents were happy with their sandwich orders as they were all correct- even though there was double digit orders. Many thanks to you Kamal, you are truly appreciated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T Footlong Regular Sub
I woke them up! They were sleeping in the back room. They were both yawning while making my sub. !!!
Atmosphere: 1
Food: 1
Service: 1
Sugar was very nice, and made some delicious sandwiches in a timely manner. Restaurant was nice and clean with a very nice employee. Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Employee was kind, helpful, & patient while creating 5 different footlong subs for me. She was neat & tidy while preparing each sandwich. The sandwiches were delicious. I look forward to her help the next time I'm in the shop.
Atmosphere: 4
Food: 4
Service: 5
They are very stingy with meat and won’t accept coupons. Limited selection and close early. Good tasting but The one on Detroit is much better.
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