Auntie Anne's
1635 River Valley Cir S, Lancaster
(740) 653-5432
Recent Reviews
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Service was quick ordered 2 plain pretzels however when tearing pieces off both pretzels both were completely raw inside! Took back up to the counter and the girl just stared at me like I was an idiot sitting there holding 2 very undercooked pretzels.
Food: 1
Service: 2
Rude people that work here, got 3 different kinds of pretzels and somehow they were all burnt, instead of doing tiktok dances in the back maybe we should be worried about the oven so they don’t burn next time!
Atmosphere: 2
Food: 1
Service: 1
Rude people that work here, got 3 different kinds of pretzels and somehow they were all burnt, instead of doing tiktok dances in the back maybe we should be worried about the oven so they don’t burn next time!
Atmosphere: 2
Food: 1
Service: 1
You bit the hand Marty you bit the hand
I love pretzels. And let me tell you, these are some irresistible pretzels. My mouth is watering just writing this review. The flavors are melting on my tongue. I wish I could rub my entire body in Auntie Anne's butter, and slide around like a snail. Mmmmmmmmmmmmmmmmm yummy. I am literally creaming. Other than that, the staff is very nice young woman! Woman Woman. And man. There is man. Where there is woman, there is man.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs
The girls that work are funny , fast & super respectful! The food is always fresh and never a long line to wait. They are always great to my son who likes to order on his own !
Atmosphere: 5
Food: 5
Service: 5
Could not believe they quit carrying the garlic pretzel, you would think they could at least keep a shaker so you could sprinkle your own flavoring on. Will probably have to learn to make my own.☹️
Atmosphere: 3
Food: 2
Service: 5
Would rate a negative star if I could. Awful customer service and they want to try to close early/not make fresh pretzels when they aren’t supposed to close till 6.
Atmosphere: 1
Food: 1
Service: 1
Not the friendliest but not much if a difference if you like pretzels!
Rude to customers, food was good, but those little girls are absolutely rude.
Restaurantji Recommends
So when the staff forgot half my order and I had to remind them of order they were short and rude with comments. Then after I left right in front of my daughter's they began talking about me. Rude people
This is the best restaurant in the mall! The pretzels are always fresh and delicious. The location is always clean.
worst customer service. Abby, Lily, Ashley, and hannah like to act like they run things and push all the other workers around. so disrespectful. i would give zero stars if i could smh
The best hot pretzels !! I haven't had one in years.. but that's gonna change soon!
The bags break easily and the butter is just the grease of the butter it isn’t even real butter. Overall very greasy pretzels
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