Burger King
1409 E Main St, Lancaster
(740) 654-7391
Recent Reviews
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Im not one to complain, but I waited patiently for 45 minutes I watched a male worker walk inside after setting outside in his car doing whatever that's fine none of my business but when you have a line you should probably help they came to the speaker I only ordered 2 swiss mushroom sandwiches I get to the there are like 5 girls and one male working SO WHAT IS THE PROBLEM
Fries were super hot and fresh
However, my fish sandwich was the worst one I've ever had, it was overcooked, and edges were hard and not edible
Atmosphere: 3
Food: 2
Service: 4
Took 15 minutes in drive thru. Nothing fast food about that.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
I often visit the location across town - for reasons you’ll soon find out - but was on this side of town for New Year’s Day and figured I’d begrudgingly give it another shot.
Let me preface this by saying two things:
1. I used to work at both locations a decade ago.
2. I’m a vegetarian so I often eat at Burger King due to the Impossible Whopper.
I attempted to order the Impossible Whopper with only cheese, lettuce, onion, and the stacker sauce (Burger King’s version of McDonalds’ Big Mac sauce) and was told that I cannot get the sauce because it’s exclusive to the specialty sandwiches and they cannot order more. I know it’s been awhile since I’ve worked there, and I know it’s not in their branding anymore, but this is a far cry from “have it your way.” I asked why and the cashier immediately offered their superior to explain why - which leads me to believe this must happen with others. Then the crusty general manager asked if other restaurants allow you to add exclusive sauces to sandwiches as she gestured towards the McDonalds next door, to which I responded “yes, many other restaurants allow you to add sauces to sandwiches for an up-charge,” her response was to then blame the system.
Now, since I’m a vegetarian, my options are EXTREMELY limited and you’re going to claim I can’t customize my sandwich with one of the specialty sauces EVEN THOUGH the specialty sandwiches don’t come in an Impossible form. Absurd decisions being made in this restaurant, because that’s what it was, a decision. Instead she said she preferred for me to leave this review. There’s a reason why their parking lot is ALWAYS empty. Do yourself a favor and go across town, better food and WAY better service. Or go to the several others in the area, the drive is worth skipping this mess of an establishment.
Atmosphere: 4
Food: 1
Service: 1
Ordered through uber because I got home late and didn’t have time to cook dinner. Mind you, I ordered around 10PM. This place closes at 11:30. I’m mindful of not ordering or eating at places if they’re close to close to respect the workers. The food was disgusting. The fries and onion rings were cold, tasted like old grease, and hard to chew. The burger was cold. Items were missing. I worked in food service when I was younger. I know what it’s like but this was pure laziness. You’re getting paid to make food. If you are incapable of working a minimum wage job and doing your best then you have no reason to complain about how little money you make because you’re not going to succeed in any other career. If you’re short staffed, congratulations so is everyone else.
Food: 1
This is Unbelievable ( Night shift ) Waited 30 minutes on a DoorDash order with no cars in the drive thru. Finally left.
Atmosphere: 1
Food: 1
Service: 1
Food was fresh and there was not to long of a wait
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fries
Ordered two Double Whoppers, med. Fries, and a plain single burger, and coke. My husband went in and ordered, they didn't give him single burger and fries were cold and hard
I called them, the person I talked to said there was no way this happened, he took the order, was rude, but finally said if we bring in receipt he would replace them. We only live about five minutes from them.
,so had the order taker paid attention to my order...and stopped flirting with my husband...she might have gotten the order correct!!! She totally messed up our order then tried to say only the manager could fix it!!!! They left us standing til our fries were cold and disgusting and the manager never helped us!!! Totally disgusting and I won't be back! What a joke...10/18/20 at 2 pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Sandwich
Great food and great service. Thank you.
Vegetarian options: Impossible Whooper and salads were available.
Parking: Went through the drive-thru but restaurant definitely has wheelchair access.
Kid-friendliness: Friendly to all children.
Wheelchair accessibility: Ramp was available and easy to access.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets, Whopper Patty, Onion Rings, Whopper Jr
Restaurantji Recommends
The food was good but my order was messed up ? the service was alright an the atmosphere was very loud playing music that shouldn't have been played an they were yelling back fourth to each other
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: French Fries, Cheeseburger
i ordered a chicken wrap and i got the world's smallest wrap
Food: 1
i ordered a chicken wrap and i got the world's smallest wrap
Food: 1
Everything was fresh and delicious, the royal chicken sandwich was amazing
Food: 5
Service: 5
Horrible place to even think about eating
Atmosphere: 1
Food: 1
Service: 1
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