Burger King
1728 N Memorial Dr, Lancaster
(740) 654-1552
Recent Reviews
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You order online 25 minutes ahead of time and select the time you will arrive so they have 25 minute heads up. Then when you get there they make you pull forward and wait 25 minutes even though there are no other customers. I tried calling to tell them I had to leave and cancel order but they didn't pick up. I had somewhere important to be. They owe me money for my time and expenses in gas waiting. This is not okay. It shouldn't be that long, even without a 25 minute heads up. Especially with 0 other customers. They hate customers here, they will do anything to get you to never come back, the kids working here don't like working, expect to be treated very disrespectfully.
Atmosphere: 1
Food: 1
Service: 1
It was a pretty late visit, between 9pm-10pm, the lobby was open but I had some hungry missionaries to feed. We were greeted with a smile and lots of hot food a clean place to eat it.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly & hot
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings, Chicken Nuggets, French Toast Sticks, Bacon King, Classic Wrap Spicy Wrap Honey Mustard Wrap, Sausage Egg and Cheese Croissant, Double Whopper, Original Chicken Sandwich, Hamburger, Flame Grilled Beef, Bacon Egg \u0026 Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty, BK Chicken Fries, Tater Tots, Soft Serve Cup, Rodeo Double Cheeseburger, Hershey's Sundae Pie, Impossible Whopper
This store is off the hook on the amount of time to make an order and usually it's nvr correct or good.. go to the other one on main St.
Food: 1
Service: 1
Way too long waiting in the drive thru. Because of the split drive thru, two people who came in after us got served before us. If you can't alternate between orders properly, do away with the split completely. You don't take orders fast enough to justify it.
Atmosphere: 2
Food: 4
Service: 1
My boy’s & I haven’t had any fast food in almost 2yrs, but a few days ago we stopped at a different Burger King cuz we was out of town it was so good there that we decided to go to ours here in town & splurged we wanted to get our favorites they both got their Bacon Double Cheeseburger’s & neither 1 of them had cheese! So I love the Wopper & decided to go for the Bikini Bottom Sponge Bob meal- the price questionable however u do get alot of food & drink; they were out of the Pineapple drink but after we pulled up they tell me they were also out of the Strawberry cake/pie. (Granted I was able to substitute Sprite for the drink & I got the cini mini instead of pie but-NO icing on them or even a side of icing). We didn’t realize about the boy’s sandwiches or the no icing until we got home & of course NO receipt was given & I wasn’t gonna waste gas in case they refused to fix with no receipt!!
Atmosphere: 3
Food: 2
Service: 2
After waiting over 50 mins on an app order, it was completely wrong!
Atmosphere: 1
Food: 1
Service: 1
Fast service n food was hot
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Whopper
Drive thru waited for 10 minutes and no one was there.
Atmosphere: 1
Food: 1
Service: 1
Really enjoyed my meal ☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was cooked right and was delicious 😋 only down side is the wait time is a little long but dont mind it if food is always this good.
Atmosphere: 5
Food: 5
Service: 4
Their burgers & fries aint as good as they use to be. Come here for my kids to get chicken fries & cheesy tots
Atmosphere: 4
Food: 3
Service: 4
Dude are you guys KIDDING right NOW!! NOT ONLY DID YOU GUYS MESS UP MY FIRST ORDER YOU GUYS CANT EVEN GER 3 ITEMS CORRECT! Mayney if guys spent a little less time fighting and taking care if the customers needs and worry about what differences or whatever the problem maybe (after shift) AND OFF THE FLOOR WHO KNOWS MAYBEY YOU GUYS MAY GET ATLEAST A ITEM CORRECT! IM SO PISSED AT YOU GUYS RIGHT NOW! I USSALY HAVE NOTHING BUT NICE THINGS TO SAY. MISS TRISHA TELLING EMPLOYEES THAT THEY USE TO BE MANGER GO DO IT IS NOT OK. THEY ARE NOT A MANAGER AND YOU HOLD THAT TITLE FOR A REASON NO EXSCUSES! I DONT UNDERSTAND IT! MY SECOND OREDER WIYCH WAS ORDERED VIA THE DOORDASH APP WAS SUPPOSE TO BE A CRISPY CHICKEN ADD TOMATOES AND CHESSE AND A LARGE FRY! MY FRYS ARE BARLEY WARM AND THE SANDWITCH HAD NONE OF THW ITEMS REQUESTED WITCH I MIGHT ADD I HAD TO PAY FOR! Get it togther everyone has bad days but to allow it to affect your customer not ounce but twice man oh man! Was it worth it? And I fell bad for all the other people's order that probably got messed up! This is completely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Cold food and pop had no carbonation. $10 waste.
Sandwiches were cold and almost hard. They were original chicken sandwiches. Breakfast is typically good, Never lunch or dinner
Food: 1
Service: 3
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