Burger King

1728 N Memorial Dr, Lancaster
(740) 654-1552

Recent Reviews

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WoodWork 740

3 times I asked for no egg on my breakfast sandwich. Twice at ordering, once at paying. Guess what was on my sandwich. And you just can't "take it off" without almost all the melted cheese going with it.

Atmosphere: 3

Food: 1

Service: 3

Taylor Dingess

Everytime I go through memorials Burger King drive thru I get the rudest people. I’ve worked in customer service before I know sometimes people have bad days and sometimes you don’t always like the people you see or your workers don’t get along. I go through the drive thru this morning and this older woman acted like she hated her job, she was rude. A girl named Rayleigh that works there as well is very rude always giving dirty looks when I come through never asks if we want sauces and fails to tell us if there out of something, she constantly has a inappropriate attitude. My food today was awful my tortilla was hard and stale it broke like a potato chip, which should not happen, the burrito just look beat up. I worked in customer service for 5-6 years and I just don’t recommend this Burger King there nasty towards there customers just flat out rude. The girl that dealt with money in first window was the sweetest though!

Atmosphere: 1

Food: 1

Service: 1

Kristina Lavender

I've been here twice so my kids could play. Both times they got my order wrong but charged me for it. People are friendly, but consistently incorrect with the order.

Atmosphere: 3

Food: 3

Service: 3

Cori W

Decent food, drive-thru a little slow.

Atmosphere: 4

Food: 4

Service: 4

Nathan Love

Tonight was the last time I ever order from them. Our order is almost always wrong and tonight was no different. You might be okay if you get it as is. But if you make any changes like no mayo or something, plan on it being wrong. If you do actually receive your sauces, save any extras because you probably won't get any next time. Pretty much every fast food joint in town is like this, but they are the worst

Food: 2

Service: 1

Jessica Whipps

I have now had them cancel my ordered 3xs in a row. They clearly don't want the money or business so I will spend my money somewhere else. Terrible service and people. Can't even do a simple job as fast food

Atmosphere: 1

Food: 1

Service: 1

J Dog

Chicken jrs were inedible the place was dead no customers I do not see why this is a thing drop some new chicken it must of sat in the warmer for hours-it was rock hard I threw the rest of my food out I notice this always happens when the young guy with a beard and tattoos is up front I’m guessing he’s a manager and a bad one I’m not eating here in the evenings anymore it’s disgusting almost every time when I eat after 6 pm there only though place going down hill again might just have to stay away for good sad to see it was doing so much better be careful who you leave in charge general manager when your not there standards are not being upheld at all!!!!!!!!

Food: 1

Natasha Nichole

The wait time to order/pickup food inside the restaurant was very long but the inside was very clean and had a great ambience. I loved the fact that they had the indoor play area for the kids. The food wasn't the freshest but I also was there during a busy time I feel so I think that had a lot to do with the quality of the food. It was very hectic inside there the day I was in there. The cashier was very friendly and everyone in the kitchen was hard at work trying to get the orders out. I would definitely return to this burger king. My only negative is the location, it was very difficult to get to due to it just being in a horrible spot.

Kid-friendliness: Very kid friendly

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Bacon King

George Guesman III

Never open on time in the morning

bluestars214

This location is sub par at best. Their drive thru looks fantastic because it was recently renovated and they are almost NEVER busy. While their whoppers and other sandwich choices are awesome... their sides usually suck. The onion rings are always my favorite go to but every single time I try to give them another shot, they give me a cup of onion rings that have been sitting under their heat lamp since they opened. And I mean they are so dry and gross that they literally crumble into pieces so I've given up on those. The service is also sub par. The people I've dealt with are nice but they almost never remember to give me any sauce or even asked if I want any so I end up having to wave someone back to the window for them. There's a lot here that needs improvement so as it currently stands... it's meh.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: BK Chicken Fries

Melissa Bowman

Kid-friendliness: Play place inside

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Onion Rings

Kayla Gilmore

Tyler was AMAZING. He seemed to be the only one working late and he was working very efficiently. Great customer service; he seemed genuinely happy to take our order and bring our food our to us.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tater Tots, Impossible Whopper

Jesse Harter

Burn fries and had a frozen tomato on my burger which also had a burn bun and way to much mayo on the original chicken but the onions rings was good.

Food: 1

Service: 2

Bonnie Saville

Memorial Dr Burger King is best staff friendly even when they're swamped and great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings

Chris Ross

Kid-friendliness: Play area is GREAT!
.... when is open.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: French Fries, Onion Rings

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