Terrible ordering experience, cancel the order and hung up
Chance Graham
Haven’t been to Donatos in forever, and after this visit, I remember why. We couldn’t get into Pizza Cottage, so we rolled the dice—big mistake. The $20 Founders pizza and boneless wings tasted like bargain-bin frozen food. Our server was kind, but the service itself was a mess: no refills, no napkins, no plates, and the ranch showed up only after the second reminder… right as we were almost done eating. Spent more than $40 on a meal that felt like lighting cash on fire. Absolutely won’t be back.
So went in and ordered a puzza and two subs, everywhere there is a deal posted pizza pals on the website on the door on the tables. The girl dressed as a cat rang me out only after i asked for the paper to my transaction, and i mentioned why she dint ring it up with the deal, she told me you have to ask for it. Call corporate said it should have been put on auto, guess they dont make fair and honestly employees any more.
Atmosphere: 2
Food: 1
Service: 1
Erica Cordle
Pizzas here are always so good and made fast!
Atmosphere: 5
Food: 5
Service: 5
Tammy Dellaposta
We love Donatos!! We usually order on the app and pick up, but we've eaten in and loved that too! Fast service and delicious pizza!
Always order from Donato's. But tried ordering today. Computer ordering service sucks. Kept telling me my card was declined. I go to a another store my card was good. Try to order a sub and a salad . . So I just said the heck with it went somewhere else for us to eat.
Deborah Elick
Absolutely love the pizza and fast time to pick up.
Atmosphere: 5
Food: 5
Service: 5
Jared Suggs
If you say your open until 12am then at least have the doors open or change your business hours online and on the front door . Very dissatisfied with the service. Do not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
William P. Malernee III
By far one of my favorite spots with a drive thru window. They always deliver my food hot and the food is always delicious.
Terrible ordering experience, cancel the order and hung up
Haven’t been to Donatos in forever, and after this visit, I remember why. We couldn’t get into Pizza Cottage, so we rolled the dice—big mistake. The $20 Founders pizza and boneless wings tasted like bargain-bin frozen food. Our server was kind, but the service itself was a mess: no refills, no napkins, no plates, and the ranch showed up only after the second reminder… right as we were almost done eating. Spent more than $40 on a meal that felt like lighting cash on fire. Absolutely won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I love their pizza and Big Don Italian Subs!
Food: 5
Service: 5
Great pizza and service
Atmosphere: 4
Food: 5
Service: 5
It was easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Don
Food always fresh and hot. Fast, efficient service. Restaurant always clean. Nice friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
So went in and ordered a puzza and two subs, everywhere there is a deal posted pizza pals on the website on the door on the tables. The girl dressed as a cat rang me out only after i asked for the paper to my transaction, and i mentioned why she dint ring it up with the deal, she told me you have to ask for it. Call corporate said it should have been put on auto, guess they dont make fair and honestly employees any more.
Atmosphere: 2
Food: 1
Service: 1
Pizzas here are always so good and made fast!
Atmosphere: 5
Food: 5
Service: 5
We love Donatos!! We usually order on the app and pick up, but we've eaten in and loved that too! Fast service and delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
Problem using rewards when ordering online
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Great pizza every time!
Atmosphere: 5
Food: 5
Service: 5
Always order from Donato's. But tried ordering today. Computer ordering service sucks. Kept telling me my card was declined. I go to a another store my card was good. Try to order a sub and a salad . . So I just said the heck with it went somewhere else for us to eat.
Absolutely love the pizza and fast time to pick up.
Atmosphere: 5
Food: 5
Service: 5
If you say your open until 12am then at least have the doors open or change your business hours online and on the front door . Very dissatisfied with the service. Do not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
By far one of my favorite spots with a drive thru window. They always deliver my food hot and the food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
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