KFC chicken used to be really good but after the last few times it's been absolutely awful. The chicken looks undercooked, pink, falling apart. Nothing appealing about it. Embarrassing. I have photos I may put on here. Colonel would be rolling in his grave to charge 30 dollars for this kind of chicken is a scam.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Givens
3 times in the last 6 months I have been at Lancaster KFC and the front doors are locked even during store hrs. First time we got there a few mins after they opened store and doors were locked and we left, second time was about half hour after they opened door was locked so I called and they came and unlocked it, this time was an hour and a half and the doors were locked! I called 3 times no answer. I saw a car sitting in drive thru waiting for food, I asked them if the store was open they said yes and the side door is open so we ended up ordering told a worker the door was locked she mumbled something and walked away. 20 mins later another customer was trying to come in I had to knock on the widow and tell them to go to the side door. FINALLY after being open almost 2 HRS and being told by 2 customers they unlocked the door. I wonder how many customers they lose by not opening their doors.
Steven Newell
Chicken was rubber food all over the floor looks like it was there for days rude old fry’s where have to us and the workers where sitting in the back not working another girl had to go get them and one girl looked high on drugs
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Chicken Tender, Gravy, Bucket of KFC 8 PC Chicken
Racheal Onyedumekwu
We order our food in the drive thru and pulled up to the window gave the guy our coupon. As I was handing him my coupon he started being very rude and said why didn’t you say you had a coupon now your making my job harder, I said excuse me he said very rudely again and louder you should of said you had a coupon. If I wasn’t getting food for my church group I would handed it all back to him.
Atmosphere: 1
Food: 5
Service: 1
Roy Lee Campbell
It's one of my favorite places to go
Atmosphere: 5
Food: 5
Service: 5
Joshua Strine
Update haven't left the bathroom for hours sick as can be thanks for your hard work kfc
Atmosphere: 1
Food: 1
Service: 1
Brittany Wade
Haven’t eaten at KFC in years and now I remember why.
Atmosphere: 1
Food: 1
Service: 1
Matt
This is the most reliable KFC I’ve been to in a long time. They always have really good food and never seem to be out of crispy chicken like every other KFC. They’re also super fast, even quicker than Wendy’s or McDonald’s.
If this isn’t a 5 star KFC idk what is
Cindy Lowe
I stopped in today, and the food is always pretty good, but today I was impressed with the service. A young man walked out to the dining room to make sure everything was good, I haven't seen that in a while, so I wanted to say kudos to you, KFC! I appreciate your kindness and good customer service!
Ordered through door dash delivery was fine and timely. Food horrible. Chicken overcooked but extremely tough fries overcooked to where I had trouble biting them biscuit cold and hard
Food: 1
John Mowery
Good chicken good service
Atmosphere: 4
Food: 5
Service: 5
Paula Grunkemeyer
Worst food yet. Biscuit was hard as a hockey puck. The drive thru worker attitude wasn't much better. Last time for me. Better fast food places in Lancaster. I don't know how this place stays open.
Atmosphere: 1
Food: 1
Service: 1
Charlene Venrick
Chicken fingers were tough and cold. Biscuits were stale. Had previous not so great experience. Thought we would try again.
KFC chicken used to be really good but after the last few times it's been absolutely awful. The chicken looks undercooked, pink, falling apart. Nothing appealing about it. Embarrassing. I have photos I may put on here. Colonel would be rolling in his grave to charge 30 dollars for this kind of chicken is a scam.
Atmosphere: 1
Food: 1
Service: 1
3 times in the last 6 months I have been at Lancaster KFC and the front doors are locked even during store hrs. First time we got there a few mins after they opened store and doors were locked and we left, second time was about half hour after they opened door was locked so I called and they came and unlocked it, this time was an hour and a half and the doors were locked! I called 3 times no answer. I saw a car sitting in drive thru waiting for food, I asked them if the store was open they said yes and the side door is open so we ended up ordering told a worker the door was locked she mumbled something and walked away. 20 mins later another customer was trying to come in I had to knock on the widow and tell them to go to the side door. FINALLY after being open almost 2 HRS and being told by 2 customers they unlocked the door. I wonder how many customers they lose by not opening their doors.
Chicken was rubber food all over the floor looks like it was there for days rude old fry’s where have to us and the workers where sitting in the back not working another girl had to go get them and one girl looked high on drugs
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Chicken Tender, Gravy, Bucket of KFC 8 PC Chicken
We order our food in the drive thru and pulled up to the window gave the guy our coupon. As I was handing him my coupon he started being very rude and said why didn’t you say you had a coupon now your making my job harder, I said excuse me he said very rudely again and louder you should of said you had a coupon. If I wasn’t getting food for my church group I would handed it all back to him.
Atmosphere: 1
Food: 5
Service: 1
It's one of my favorite places to go
Atmosphere: 5
Food: 5
Service: 5
Update haven't left the bathroom for hours sick as can be thanks for your hard work kfc
Atmosphere: 1
Food: 1
Service: 1
Haven’t eaten at KFC in years and now I remember why.
Atmosphere: 1
Food: 1
Service: 1
This is the most reliable KFC I’ve been to in a long time. They always have really good food and never seem to be out of crispy chicken like every other KFC. They’re also super fast, even quicker than Wendy’s or McDonald’s.
If this isn’t a 5 star KFC idk what is
I stopped in today, and the food is always pretty good, but today I was impressed with the service. A young man walked out to the dining room to make sure everything was good, I haven't seen that in a while, so I wanted to say kudos to you, KFC! I appreciate your kindness and good customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, Cole Slaw
Food was disgusting. Never gonna eat there again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered through door dash delivery was fine and timely. Food horrible. Chicken overcooked but extremely tough fries overcooked to where I had trouble biting them biscuit cold and hard
Food: 1
Good chicken good service
Atmosphere: 4
Food: 5
Service: 5
Worst food yet. Biscuit was hard as a hockey puck. The drive thru worker attitude wasn't much better. Last time for me. Better fast food places in Lancaster. I don't know how this place stays open.
Atmosphere: 1
Food: 1
Service: 1
Chicken fingers were tough and cold. Biscuits were stale. Had previous not so great experience. Thought we would try again.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Buttermilk Biscuits, Chicken Tenders, Cole Slaw
I order chicken bucket And i m so craving for this chicken but this disappointed me alot
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: KFC Bucket of Chicken
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