The food was delicious, I am not sure the the waitress' name but we were there as the doors opened for lunch and sat in the bar area and our waitress served that area, she was amazing, friendly and happy to be there. It is definitely a return again restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Tim Smoot
Wasn't even aware that there were still Max & Erma's still open in Ohio, so this was a welcome "old goto" restaurant. I got the Chicken Tenders, and they weren't the same as the old days, but still pretty tasty!
The chocolate chip cookies were available, and still pretty awesome (cooked when ordered) so that was also quite nostalgic!
I used to visit the actual original Max & Erma's in Columbus, and really enjoyed it, so it was amazing to know that there are still locations both available, and fairly accessible distance wise.
Altogether, pretty cool on multiple fronts!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Tortilla Soup
Bonnie Saville
Max and Ermas in Lancastet Ohio is awesome place to go and food is great.
Atmosphere: 5
Food: 5
Service: 5
Judy Bush
It took awhile for our server to appear. The people behind us sat down after us. But they was served first. Our server was leaning against the neighboring table. So the party going down the isle to be seated had to walk in front of our server. Just rotten manners. Bad experience today.
Atmosphere: 4
Food: 4
Service: 2
Danny Belcher
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Tots, Fish and Chips, Chicken Tortilla Soup, Chicken Sandwich, Club Sandwich
Yulia Grigorenko
There was no service inside or out! Not even a drink was offered!
R White
Food and service is always amazing. Thank you Kaitlin for the amazing service by going above and beyond every time. Thank you manager Lana for taking care of what we spoke about on the phone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich
Slacking Packing
The service and food here was fantastic! Definitely will be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garbage Burger
Doug
Overall a nice place to eat on most occasions. Dined in on 10/5/24 and we were seated immediately as there is plenty of space for guests. We each ordered the 3 course combo along with 2 mini burgers for our son. We got water as well. I upgraded my soup to a bowl instead of the normal cup (more on this later). Service for the most part was sub par. We did get our water refilled once but when our food came out, they had put ingredients on our burgers that we didn’t want and forgot our sides of mayo so we had to get help with that. Staff members weren’t able to change the tv channel to watch the OSU game. There does seem to be plenty of help and staff members that work at this location however I’m unsure as to why they have poor service and execution on preparing meals correctly. At the end of our experience we received our bill which totaled to be around $45. We were confused because we’ve eaten here in the past and it’s never been that expensive (even after inflation hit). After looking at the bill, we were charged an extra $6 to upgrade from a cup of soup to the bowl size. We asked why that was as we had never been charged that previously however we were told that’s how they were trained to ring it up. We knew it was a little extra to upgrade to the next size of soup but not for $6. It’s literally 1 extra scoop. We were told they weren’t changing the bill.
Again, not the greatest overall experience. We’ve had worst experiences other places but unfortunately we’ve noticed some changes in the previous 2-3 years as we come here once every 2-3 months. We will rethink twice about revisiting.
Atmosphere: 3
Food: 3
Service: 2
Taylor Briggs
I absolutely love max and ermas. I'd probably be in more if I didn't live farther. The food is always delicious and the service is usually just as nice. I can't think of ever having a bad meal here and just wish it was closer for me to get to.
The burgers were good, as well as the fries. It was cooler inside the restaurant than my taste. Everyone was friendly and the kitchen staff were laughing and having a good time.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Jim Nungesser
I'm usually not critical of any restaurants. This place was dirty, we were seated at a table that hadn't been cleaned. There was more staff there than patrons and yet we waited almost 30min before they took our order. The food was not cooked to order and was mediocre at best.sorry but don't waste your time or money at this location.
Wheelchair accessibility: They do have good handicap parking and access. After seeing the condition of the restaurant I wouldn't even consider looking in the bathrooms but I assume they are compliant.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Tortilla Soup
Mike N
Good food, fair prices for what you get. The service was also very good. I would recommend it to anyone.
Atmosphere: 5
Food: 5
Service: 5
Ty Ream
We ordered food, and one meal came out wrong twice in a row.
The food was delicious, I am not sure the the waitress' name but we were there as the doors opened for lunch and sat in the bar area and our waitress served that area, she was amazing, friendly and happy to be there. It is definitely a return again restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Wasn't even aware that there were still Max & Erma's still open in Ohio, so this was a welcome "old goto" restaurant. I got the Chicken Tenders, and they weren't the same as the old days, but still pretty tasty!
The chocolate chip cookies were available, and still pretty awesome (cooked when ordered) so that was also quite nostalgic!
I used to visit the actual original Max & Erma's in Columbus, and really enjoyed it, so it was amazing to know that there are still locations both available, and fairly accessible distance wise.
Altogether, pretty cool on multiple fronts!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Tortilla Soup
Max and Ermas in Lancastet Ohio is awesome place to go and food is great.
Atmosphere: 5
Food: 5
Service: 5
It took awhile for our server to appear. The people behind us sat down after us. But they was served first. Our server was leaning against the neighboring table. So the party going down the isle to be seated had to walk in front of our server. Just rotten manners. Bad experience today.
Atmosphere: 4
Food: 4
Service: 2
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Tots, Fish and Chips, Chicken Tortilla Soup, Chicken Sandwich, Club Sandwich
There was no service inside or out! Not even a drink was offered!
Food and service is always amazing. Thank you Kaitlin for the amazing service by going above and beyond every time. Thank you manager Lana for taking care of what we spoke about on the phone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich
The service and food here was fantastic! Definitely will be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garbage Burger
Overall a nice place to eat on most occasions. Dined in on 10/5/24 and we were seated immediately as there is plenty of space for guests. We each ordered the 3 course combo along with 2 mini burgers for our son. We got water as well. I upgraded my soup to a bowl instead of the normal cup (more on this later). Service for the most part was sub par. We did get our water refilled once but when our food came out, they had put ingredients on our burgers that we didn’t want and forgot our sides of mayo so we had to get help with that. Staff members weren’t able to change the tv channel to watch the OSU game. There does seem to be plenty of help and staff members that work at this location however I’m unsure as to why they have poor service and execution on preparing meals correctly. At the end of our experience we received our bill which totaled to be around $45. We were confused because we’ve eaten here in the past and it’s never been that expensive (even after inflation hit). After looking at the bill, we were charged an extra $6 to upgrade from a cup of soup to the bowl size. We asked why that was as we had never been charged that previously however we were told that’s how they were trained to ring it up. We knew it was a little extra to upgrade to the next size of soup but not for $6. It’s literally 1 extra scoop. We were told they weren’t changing the bill.
Again, not the greatest overall experience. We’ve had worst experiences other places but unfortunately we’ve noticed some changes in the previous 2-3 years as we come here once every 2-3 months. We will rethink twice about revisiting.
Atmosphere: 3
Food: 3
Service: 2
I absolutely love max and ermas. I'd probably be in more if I didn't live farther. The food is always delicious and the service is usually just as nice. I can't think of ever having a bad meal here and just wish it was closer for me to get to.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Seasoned Fries, Cheeseburger
Restaurantji Recommends
Food was delicious, service was horrible. Took forever to get drinks and when Food was brought out we had no silverware
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cheeseburger, Chicken Tortilla Soup
The burgers were good, as well as the fries. It was cooler inside the restaurant than my taste. Everyone was friendly and the kitchen staff were laughing and having a good time.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
I'm usually not critical of any restaurants. This place was dirty, we were seated at a table that hadn't been cleaned. There was more staff there than patrons and yet we waited almost 30min before they took our order. The food was not cooked to order and was mediocre at best.sorry but don't waste your time or money at this location.
Wheelchair accessibility: They do have good handicap parking and access. After seeing the condition of the restaurant I wouldn't even consider looking in the bathrooms but I assume they are compliant.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Tortilla Soup
Good food, fair prices for what you get. The service was also very good.
I would recommend it to anyone.
Atmosphere: 5
Food: 5
Service: 5
We ordered food, and one meal came out wrong twice in a row.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Seasoned Fries, Cheeseburger
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