McDonald's
1401 N Memorial Dr, Lancaster
(740) 653-1870
Recent Reviews
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I got my order and my drinks were spilled all over the bag because they put a drink in the bag without a holder . All the food was ice cold not warm I mean ice cold .couldn’t even eat it had to throw all of it away . They forgot 3 items and no sauces . No straws . I have worked in the fast food industry for 9 years and this is the worst customer service I have ever experienced. There is no excuse for a paying customer who is paying over 60 bucks to have to throw away the whole order even the pop was flat .
Atmosphere: 1
Food: 1
Service: 1
Took 30 mins at 3:16 am for anyone to take our order in the drive through
Service: 1
Spicy chicken sandwich was bad I ate it and within an hour was vomiting cold sweats , and explosive diarrhea
Atmosphere: 3
Food: 2
Service: 4
Typical mcdonalds experience
Atmosphere: 3
Food: 3
Service: 3
Pet hair in my burger, overly salted, soggy fries... do better.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Mcdouble
So lovely that my doordash order had half filled drinks and didn't even make the food correctly!
They were having some computer problems which isn't their fault at all. They messed up on the order a little bit, but stuff was crazy their at the time, so i understand. Very clean & friendly staff.
Vegetarian options: they have a nice outside area for eating also.
Parking: They have a huge parking lot it goes all the way around the building.
Kid-friendliness: My boys are wild they do great with them their.
Wheelchair accessibility: Yes it is wheelchair accessible.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Crispy Chicken Sandwich, Chicken Mcnuggets
Low staff, long waits
Vegetarian options: No options
Kid-friendliness: Bring them
Wheelchair accessibility: Accessible
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Quarter Pounder with Cheese, Crispy Chicken Sandwich, Sausage Mcmuffin, Hash Browns, Large Fry, Quarter Pounder Hamburger, Big Mac, Mcdouble, Sausage
Took them for ever to get my food right
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Mcmuffin
UPDATE 2/23/25 did Mobile order and glad I checked this time. I've gotten home too many times to find no nugget sauce. That might not seem like a big deal to some people. But it's like ordering a baked potato butter and not getting any butter. Sure you can eat it if you're starving but it's just not good without it. Not to mention these nuggets are for picky kids who refuse to eat them without dip.
So I had to go inside to get the sauce. If I wanted to go into McDonald's I wouldn't have ordered mobile! The girl that gave me the sauce only gave me 2, after I told her I had bought a total of 28 nuggets! It's frustratingly ridiculous!
About a month ago I pd 4 and didn't get 2 syrups. Im fine paying xtra 4 xtra sauces etc. I didn't call or make a big deal I figured next time I go I'd mention it, no biggie. So thats what I did. I explained 2 manager and OMG u would've thought I'd asked 4 a free meal, he absolutely flat out refused! I understand and agree with their policy but geez 4 the sake of customer service I think this could've been handled differently.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
bruh how yall gonna look at a screen of an order. A Big Mac, small coke and a small fry. Easiest order ever and yall give me a quarter pounder? Yall need to stop being lazy and actually give out proper food this getting old
Atmosphere: 1
Food: 1
Service: 1
Fries were cold and gross
Atmosphere: 3
Food: 2
Service: 3
Food was good and service very courteous.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage
Took around 30 minutes to get my food. Food was cold. Probably because it took 30 minutes to get to me. I was sad.
I only go here once or twice a year so any updates to this review will have to wait until then.
Update: much better this time around 👌
I found my rat knuckle in my chicken nuggets honestly tasted better
Atmosphere: 5
Food: 5
Service: 5
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