Panera Bread
1374 Ety Rd NW Space #113, Lancaster
(740) 654-8902
Recent Reviews
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The food is great and the location as exoected, but getting the food was just so slow. There was only one person ahead of me and yet it took about 25 minutes to order and be served (both slow). I stopped going to my local Panera for this reason but assumed it was a location-specific issue. However, trying this Panera away from home, I had the same experience. It seems there were too few people scheduled, and also that the take-out service bogs things down.
Atmosphere: 3
Food: 5
Service: 2
Love the food an atmosphere
Atmosphere: 5
Food: 5
Service: 5
The food was good but the store was filthy. You could tell it hadent be cleaned in while, there was dirty booths and the floor underneath them was really bad. You could tell it had been there for quite awhile. Not just from one day. The bathroom was gross also, toilet paper all over the floor, sticky floor, nasty. This place really needs to be cleaned up. I was wondering what the cooking station looks like. I will not be coming back.
Atmosphere: 1
Food: 4
Service: 3
Betty from catering went above and beyond to help me with my order! Doordash was being unresponsive and she helped me track it down. Then she followed up with me later to make sure everything arrived alright. Thank you, Betty!
Service: 5
We usually only visit when we have gift cards, as this wouldn’t be our first choice for dining. During this visit, one of us ordered the ‘You Pick 2,’ and the other had a regular meal from the menu. While we’ve tried a variety of items, including sandwiches, soups, and bread bowls, the food quality remains average at best and doesn’t justify the price. Our total came to over $30 for a small portion of food. It did fill us up, but the value just wasn’t there. While the service was decent, the food simply isn’t worth the cost. For the same price (or less), we’d rather cook at home or support a local business.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Variety of Panera Sandwiches
Last time I went no chicken noodle soup this time they didn’t have avocado.
Atmosphere: 3
Food: 4
Service: 2
Rude staff, unclean and flies everywhere. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Thank you guys. Max (GM) and Betty (Catering Coordinator) were very helpful. I had a catering order for work to give to a customer of mine and they went above and beyond to help me put it together and have a good variety.
Atmosphere: 5
Food: 5
Service: 5
I’ve never wrote a bad restaurant review, but this place was not good! I stood at the counter for 5 minutes waiting for my order for be taken. 3 staff members at the counter didn’t even acknowledge that I was standing there. Then Jeff (name on manager badge) tells me I’ll have to wait another 5 minutes for him to take my order. There were only 2 other customers standing there so it’s not like they were busy. I decided to leave after that.
Atmosphere: 1
Service: 1
This is the worst Panera. I have never been here when the staff does not have an attitude or the worst service.Worst staff ever it has to stem from the top.ot has the worst atmosphere. I havr nrver seen such dirty ovens. I am surprised the does not taste worse than it does.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Parking: Lot of parking spaces
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey & Cheddar Sandwich
The new grain bowl and Autumn squash soup was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Got a tuna sandwich and I barley had any tuna on it. I mostly tasted bread.
Atmosphere: 4
Food: 2
Service: 4
Terrible customer service. As a sip club member I should be able to go in and grab my drink as I would at any other Panera bread I have ever visited. But this particular one keeps their cane syrup behind the counter and will only give you three small pumps because it’s too expensive for us to make our sweet tea the way we would like our sweet tea to be. And when you try to talk to them about this is the way it’s done at other Panera breads they could care less. So at this particular Panera, the money is the bottom line and not the customer service. Truly horrible and disgusting.
Atmosphere: 1
Food: 1
Service: 1
2 days in a row I come here and there’s no bread bowls. The first day they didn’t have any bread at all. The second day I came during lunch and they still didn’t have any. I thought this place was called Panera BREAD.
Atmosphere: 4
Food: 1
Service: 4
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