We reserve party rooms at least4 times a year. Last Sunday we had about 40 people in the smaller room and the bigger party room was about 10 people. The room was really hot and the employee said they needed permission to turn the air down. My brother asked our server for a frosted mug. Her response was. If I can find one! My brother looked at another server and said. If I can find one. Well, the main server came back in the room and got in my brothers face about an inch away and told him she did not like what he had said . He tried to apoligize but she screamed and cussed at him for 5 minutes. It was horrible and it was my granddaughters 18th birthday party. We eat there a lot needless to say we will not return to that place. My daughter in law had planned a birthday party for her sons, but decided not to go there. This girl waiting on us was out of control. We were all in shock!
Brittany Jeffries
I just wanted to stop in a give a shout out, tonight we ordered 2 pizza, BLT and a large half pep and cheese. When hubby got home he realized we got our half pep and cheese and a supreme. We called was told to bring the other pizza in and they would make our BLT. My husband was presently surprised with the service and a 5 dollar coupon! Not only did they make it right they helped with our next order! You made him and the kids happy tonight! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
John Mowery
Delicious and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Mayper-Theller
Always great food! The BLT pizza is the best. There are two party rooms available to reserve if you need dedicated space.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: blt Pizza
Karma Clagg
This is by far the best pizza place in town! The BLT pizza is delicious, and it's even delicious as a reheat at home!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, blt Pizza, Calzones, Italian Sub, Sausage Pepperoni and Mushroom Pizza
Lisa Sanchez
The service was fast and friendly and we got what we ordered it was just not my cup of tea
Atmosphere: 5
Food: 3
Service: 5
Chuck Hill
Best chicken wings in town. The new Grippo's bbq dry rub is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt Pizza, Wings
Tom Hocker
We love pizza cottage, they need to fix the ac in east lancaster location. So We went to other location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
R M
Best pizza in
Atmosphere: 5
Food: 5
Service: 5
Andrew Young
I placed order through there phone AI system and I've done it at least 4 times I leave work to get my dinner for them to tell me we don't have your order and bring told I don't have order I showed them on my cell I called them 36 mins ago I will never go back to this establishment what happen to normal customer service to me it's plain laziness so make sure you speak to person placing order.
Got a large blt pizza. Was fantastic. Hit the spot for sure. Keep up the good work.
Food: 5
Service: 5
Recommended dishes: blt Pizza
Hollie A
Amazing as usual. Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Conrad Palumbo
Good food and Pizza Cottage gives seniors a 10% discount sometimes. But the last two times I picked up my order, I told them over the phone, I wanted a senior discount. But the counter people ring it up without the discount. So I took their short survey and told them about my not getting my senior discount the last two times. For taking the survey, Pizza Cott sent me a 10% coupon. I get 10% off for being a senior any way. What good is a 10% coupon to a senior. I should be getting a 30% off coupon for my next order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: All the Way, Wings
Hollie Aneshansley
Amazing as usual. Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Mark McPherson
Excellent service, no wait time, plenty of seating. We had the Bake potato Pizza as well as the all the way pizza, both personal pizza's.
Parking: West Fair Aven, Lancaster, Ohio
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All the Way, Garlic Bread, Italian Sub, Cauliflower Crust, Sausage Pepperoni and Mushroom Pizza
We reserve party rooms at least4 times a year. Last Sunday we had about 40 people in the smaller room and the bigger party room was about 10 people. The room was really hot and the employee said they needed permission to turn the air down. My brother asked our server for a frosted mug. Her response was. If I can find one! My brother looked at another server and said. If I can find one. Well, the main server came back in the room and got in my brothers face about an inch away and told him she did not like what he had said . He tried to apoligize but she screamed and cussed at him for 5 minutes. It was horrible and it was my granddaughters 18th birthday party. We eat there a lot needless to say we will not return to that place. My daughter in law had planned a birthday party for her sons, but decided not to go there. This girl waiting on us was out of control. We were all in shock!
I just wanted to stop in a give a shout out, tonight we ordered 2 pizza, BLT and a large half pep and cheese. When hubby got home he realized we got our half pep and cheese and a supreme. We called was told to bring the other pizza in and they would make our BLT. My husband was presently surprised with the service and a 5 dollar coupon! Not only did they make it right they helped with our next order! You made him and the kids happy tonight! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Delicious and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Always great food! The BLT pizza is the best. There are two party rooms available to reserve if you need dedicated space.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: blt Pizza
This is by far the best pizza place in town! The BLT pizza is delicious, and it's even delicious as a reheat at home!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, blt Pizza, Calzones, Italian Sub, Sausage Pepperoni and Mushroom Pizza
The service was fast and friendly and we got what we ordered it was just not my cup of tea
Atmosphere: 5
Food: 3
Service: 5
Best chicken wings in town. The new Grippo's bbq dry rub is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt Pizza, Wings
We love pizza cottage, they need to fix the ac in east lancaster location. So We went to other location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Best pizza in
Atmosphere: 5
Food: 5
Service: 5
I placed order through there phone AI system and I've done it at least 4 times I leave work to get my dinner for them to tell me we don't have your order and bring told I don't have order I showed them on my cell I called them 36 mins ago I will never go back to this establishment what happen to normal customer service to me it's plain laziness so make sure you speak to person placing order.
Service: 1
Restaurantji Recommends
Got a large blt pizza. Was fantastic. Hit the spot for sure. Keep up the good work.
Food: 5
Service: 5
Recommended dishes: blt Pizza
Amazing as usual. Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Good food and Pizza Cottage gives seniors a 10% discount sometimes. But the last two times I picked up my order, I told them over the phone, I wanted a senior discount. But the counter people ring it up without the discount. So I took their short survey and told them about my not getting my senior discount the last two times. For taking the survey, Pizza Cott sent me a 10% coupon. I get 10% off for being a senior any way. What good is a 10% coupon to a senior. I should be getting a 30% off coupon for my next order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: All the Way, Wings
Amazing as usual. Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Excellent service, no wait time, plenty of seating. We had the Bake potato Pizza as well as the all the way pizza, both personal pizza's.
Parking: West Fair Aven, Lancaster, Ohio
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All the Way, Garlic Bread, Italian Sub, Cauliflower Crust, Sausage Pepperoni and Mushroom Pizza
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